Requirement Model for CIAC Services Feedback System (CSFS)

Requirement Model for CIAC Services Feedback System (CSFS)

The universities may have an edge on the candidate’s competition, each strives to be a world recognized educational institution therefore Universiti Utara Malaysia is striving to keep hold of its global vision through the Centre for International Affairs & Cooperation (CIAC) department which is...

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Main Author: Abdulwahid, Eissa Hamood
Format: Thesis
Language:eng
eng
Published: 2012
Subjects:
T58.5-58.64 Information technology
Online Access:https://etd.uum.edu.my/3296/1/EISSA_HAMOOD_ABDULWAHID.pdf
https://etd.uum.edu.my/3296/2/EISSA_HAMOOD_ABDULWAHID.pdf
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id my-uum-etd.3296
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Yusop, Nor Iadah
topic T58.5-58.64 Information technology
spellingShingle T58.5-58.64 Information technology
Abdulwahid, Eissa Hamood
Requirement Model for CIAC Services Feedback System (CSFS)
description The universities may have an edge on the candidate’s competition, each strives to be a world recognized educational institution therefore Universiti Utara Malaysia is striving to keep hold of its global vision through the Centre for International Affairs & Cooperation (CIAC) department which is in charge of this mission. Services provided by the CIAC such as visa, accommodation and transportation are very important for the improvement of the academic and administrative quality and excellence in the education in Universiti Utara Malaysia. A requirement model for CIAC services feedback system based on the perspective of the students is developed to provide the CIAC’s decision-makers a wealth of valuable information about the response levels of the students regarding the critical services provided by the university. This requirements were gathered and developed in order to come out with a system that can perform survey easily, cost- effectively, time shortly with reports in the form of charts, graphs without needs of using data analysis tools. The collected requirements are verified and validated using a prototype to confirm that it fulfills the client needs and specifications. Rational Unified Process (RUP) methodology was adopted in order to fulfill the objectives.
format Thesis
qualification_name masters
qualification_level Master's degree
author Abdulwahid, Eissa Hamood
author_facet Abdulwahid, Eissa Hamood
author_sort Abdulwahid, Eissa Hamood
title Requirement Model for CIAC Services Feedback System (CSFS)
title_short Requirement Model for CIAC Services Feedback System (CSFS)
title_full Requirement Model for CIAC Services Feedback System (CSFS)
title_fullStr Requirement Model for CIAC Services Feedback System (CSFS)
title_full_unstemmed Requirement Model for CIAC Services Feedback System (CSFS)
title_sort requirement model for ciac services feedback system (csfs)
granting_institution Universiti Utara Malaysia
granting_department Awang Had Salleh Graduate School of Arts & Sciences
publishDate 2012
url https://etd.uum.edu.my/3296/1/EISSA_HAMOOD_ABDULWAHID.pdf
https://etd.uum.edu.my/3296/2/EISSA_HAMOOD_ABDULWAHID.pdf
_version_ 1747827540714586112
spelling my-uum-etd.32962022-04-10T05:55:05Z Requirement Model for CIAC Services Feedback System (CSFS) 2012 Abdulwahid, Eissa Hamood Yusop, Nor Iadah Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts & Sciences T58.5-58.64 Information technology The universities may have an edge on the candidate’s competition, each strives to be a world recognized educational institution therefore Universiti Utara Malaysia is striving to keep hold of its global vision through the Centre for International Affairs & Cooperation (CIAC) department which is in charge of this mission. Services provided by the CIAC such as visa, accommodation and transportation are very important for the improvement of the academic and administrative quality and excellence in the education in Universiti Utara Malaysia. A requirement model for CIAC services feedback system based on the perspective of the students is developed to provide the CIAC’s decision-makers a wealth of valuable information about the response levels of the students regarding the critical services provided by the university. This requirements were gathered and developed in order to come out with a system that can perform survey easily, cost- effectively, time shortly with reports in the form of charts, graphs without needs of using data analysis tools. The collected requirements are verified and validated using a prototype to confirm that it fulfills the client needs and specifications. Rational Unified Process (RUP) methodology was adopted in order to fulfill the objectives. 2012 Thesis https://etd.uum.edu.my/3296/ https://etd.uum.edu.my/3296/1/EISSA_HAMOOD_ABDULWAHID.pdf text eng public https://etd.uum.edu.my/3296/2/EISSA_HAMOOD_ABDULWAHID.pdf text eng public http://sierra.uum.edu.my/record=b1241301~S1 masters masters Universiti Utara Malaysia Arambewela,R. & Hall,J., (2009). An empirical model of international student satisfaction, Asia Pacific Journal of Marketing and Logistics, 21(4), 555-569 Ariffin A.M. & Norshuhada,S. (2008). Usable but not entertaining eLearning materials. In Proceedings of World Conference on e-Learning in Corporate, Government, Healthcare, and Higher Education (e-Learn), USA. AACE Catherine C., Dimitrios,B., & Mike,P. (2001). 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