Determinants of Customer Loyalty Towards Prepaid Mobile Cellular Services in Malaysia
This research focuses on the determinant factors of customer loyalty of the prepaid segment in the telecommunication industry. Customer is important in the telecommunication industry especially in the prepaid segment where there is no contractual relationship between customer and service provider. T...
محفوظ في:
المؤلف الرئيسي: | Mohd. Farid, Shamsudin |
---|---|
التنسيق: | أطروحة |
اللغة: | eng eng |
منشور في: |
2012
|
الموضوعات: | |
الوصول للمادة أونلاين: | https://etd.uum.edu.my/3349/1/MOHD_FARID_SHAMSUDIN.pdf https://etd.uum.edu.my/3349/3/MOHD_FARID_SHAMSUDIN.pdf |
الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|
مواد مشابهة
-
The influence of service marketing mix on customer loyalty towards telecommunication service provider in Malaysia
بواسطة: Nor Mazlan, Nor Amni Najwa
منشور في: (2021) -
User Acceptance of Prepaid Wireless Internet Technology (Guthrie College in UUM) As Case Study
بواسطة: Alghali, Maher Abdulla Almahdi
منشور في: (2008) -
A Study on determinants of Customer Satisfaction Towards Broadband Services in Songkhla Province
بواسطة: Laeheem, Miss Fateemoh
منشور في: (2012) -
Examining customers’ intention to switch to prepaid mobile phone service providers in northern Malaysia
بواسطة: Wan 'Aliaa, Wan Anis
منشور في: (2022) -
A Study on Factors Influencing Brand Loyalty in Mobile Service Providers Among College of Business Students of Universiti Utara Malaysia
بواسطة: Reena, Mohamad Nasir
منشور في: (2012)