Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan

The use of computer-based information system (CBIS) helps to facilitate decision makers and empowers them to make decisions in their workplace. A lower acceptance regarding the use of CBIS in private organizations in Jordan, however, leads to unsuitable decision making at various organizational leve...

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Main Author:	Shakkah, Moh'd Suliman Hassan
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	T58.5-58.64 Information technology
Online Access:	https://etd.uum.edu.my/3367/1/MOH%60D__SULIMAN_HASSAN__SHAKKAH.pdf https://etd.uum.edu.my/3367/4/mohd%20suliman.pdf
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id	my-uum-etd.3367
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Sheik Osman, Wan Rozaini
topic	T58.5-58.64 Information technology T58.5-58.64 Information technology
spellingShingle	T58.5-58.64 Information technology T58.5-58.64 Information technology Shakkah, Moh'd Suliman Hassan Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan
description	The use of computer-based information system (CBIS) helps to facilitate decision makers and empowers them to make decisions in their workplace. A lower acceptance regarding the use of CBIS in private organizations in Jordan, however, leads to unsuitable decision making at various organizational level, which eventually incurred cost and time to organizations. This research, which is based on the Unified Theory of Acceptance and Use of Technology (UTAUT), has the following objectives: (1) to measure the acceptance level of CBIS in decision making in organizations in Jordan, (2) to identify the decision making attributes (relevant factors) that affect decision making, (3) to develop a conceptual model of acceptance and use of the CBIS in decision making in organizations in Jordan. A questionnaire consisting of the variables such as time, cost, benefits, resources, risk, performance expectancy, effort expectancy, social influence, facilitating conditions, behavior intention to use CBIS, actual use of CBIS, and decision making process of CBIS, were used to collect the data for this study. The population of the study was private organizations registered in Jordan. A total of 642 questionnaires were distributed with the usable questionnaires of 360 returned, with a response rate of 56.07%. The Structural Equation Modeling (SEM) technique was used to analyze the data. All the proposed variables were significant except facilitating conditions. This study suggests organizations to take concrete steps to train their employees regarding the use, adoption and ultimately acceptance of CBIS in decision making.
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Shakkah, Moh'd Suliman Hassan
author_facet	Shakkah, Moh'd Suliman Hassan
author_sort	Shakkah, Moh'd Suliman Hassan
title	Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan
title_short	Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan
title_full	Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan
title_fullStr	Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan
title_full_unstemmed	Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan
title_sort	systematic approach to measure computer based information system acceptance in decision making for organizations in jordan
granting_institution	Universiti Utara Malaysia
granting_department	Awang Had Salleh Graduate School of Arts & Sciences
publishDate	2012
url	https://etd.uum.edu.my/3367/1/MOH%60D__SULIMAN_HASSAN__SHAKKAH.pdf https://etd.uum.edu.my/3367/4/mohd%20suliman.pdf
_version_	1747827557188763648
spelling	my-uum-etd.33672022-08-03T01:49:50Z Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan 2012 Shakkah, Moh'd Suliman Hassan Sheik Osman, Wan Rozaini Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts & Sciences T58.5-58.64 Information technology HD28-70 Management. Industrial Management The use of computer-based information system (CBIS) helps to facilitate decision makers and empowers them to make decisions in their workplace. A lower acceptance regarding the use of CBIS in private organizations in Jordan, however, leads to unsuitable decision making at various organizational level, which eventually incurred cost and time to organizations. This research, which is based on the Unified Theory of Acceptance and Use of Technology (UTAUT), has the following objectives: (1) to measure the acceptance level of CBIS in decision making in organizations in Jordan, (2) to identify the decision making attributes (relevant factors) that affect decision making, (3) to develop a conceptual model of acceptance and use of the CBIS in decision making in organizations in Jordan. A questionnaire consisting of the variables such as time, cost, benefits, resources, risk, performance expectancy, effort expectancy, social influence, facilitating conditions, behavior intention to use CBIS, actual use of CBIS, and decision making process of CBIS, were used to collect the data for this study. The population of the study was private organizations registered in Jordan. A total of 642 questionnaires were distributed with the usable questionnaires of 360 returned, with a response rate of 56.07%. The Structural Equation Modeling (SEM) technique was used to analyze the data. All the proposed variables were significant except facilitating conditions. This study suggests organizations to take concrete steps to train their employees regarding the use, adoption and ultimately acceptance of CBIS in decision making. 2012 Thesis https://etd.uum.edu.my/3367/ https://etd.uum.edu.my/3367/1/MOH%60D__SULIMAN_HASSAN__SHAKKAH.pdf text eng public https://etd.uum.edu.my/3367/4/mohd%20suliman.pdf text eng public http://sierra.uum.edu.my/record=b1242593~S1 Ph.D. doctoral Universiti Utara Malaysia Abu-Shanab,E., & Pearson,M. (2009). Internet banking in Jordan: An Arabic instrument validation process. The International Arab Journal of Information Technology, 6(3), 235-246. Adiar,J. (2007).Decision making & problem solving strategies. London and Philadelphia: Kogan. Retreiveed at August 3, 2008, from http://gigapedia.com. Al-Abdul Gader,A. (1999). 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Systematic Approach to Measure Computer Based Information System Acceptance in Decision Making for Organizations in Jordan

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