Antecedents and Impacts of E-Business Aligment Amongst Small and Medium-Sized Enterprises

E-business has great potentials for firms to extend their business efficiency. Nevertheless, due to various problems and constraints, the e-business deployment within SMEs sector has been reported as not effective. To ensure effective e-business deployment, necessary measures are needed to assess ho...

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Main Author: Rosli, Mohamad
Format: Thesis
Language:eng
eng
Published: 2012
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Online Access:https://etd.uum.edu.my/3376/1/ROSLI_MOHAMAD.pdf
https://etd.uum.edu.my/3376/3/ROSLI_MOHAMAD.pdf
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id my-uum-etd.3376
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Ismail, Noor Azizi
topic HB615-715 Entrepreneurship
Risk and uncertainty
Property
spellingShingle HB615-715 Entrepreneurship
Risk and uncertainty
Property
Rosli, Mohamad
Antecedents and Impacts of E-Business Aligment Amongst Small and Medium-Sized Enterprises
description E-business has great potentials for firms to extend their business efficiency. Nevertheless, due to various problems and constraints, the e-business deployment within SMEs sector has been reported as not effective. To ensure effective e-business deployment, necessary measures are needed to assess how firms align diverse ebusiness capabilities in support of their business operation. This study therefore aims to investigate the extent firms align diverse e-business capabilities across business processes (e-business alignment). Using a strategic fit perspective, this study has observed two major propositions. First, firms‟ ability to align e-business to support the most crucial business processes has potentially led to better realisation of ebusiness values. Secondly, certain managerial and environmental conditions have explained the differing characteristics of e-business alignment amongst firms. This study employs quantitative research approach using survey method to collect and collate evidences from 140 owner/managers of SMEs. Preliminary analysis has indicated e-business alignment/misalignment patterns across business functions. The cluster analysis further reveals three distinct profiles with different characteristics of e-business alignment. These profiles are labelled as 'highly fit', 'moderately fit' and 'low fit' based on their e-business fit characteristics. This result confirms the first proposition where highly aligned firms will report greater and wider e-business impacts. The second proposition reveals that environmental uncertainty, IT sophistication, owner/manager knowledge on advanced IT/IS, e-business deployment status, and support network are significant predictors to different e-business alignment characteristics among firms. This study suggests that firms relatively have different priority over e-business solutions to support their business. These findings have demonstrated why some firms do not progress to a higher e-business ladder. It further justifies unequal deployment of e-business solutions to support functions across firms.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Rosli, Mohamad
author_facet Rosli, Mohamad
author_sort Rosli, Mohamad
title Antecedents and Impacts of E-Business Aligment Amongst Small and Medium-Sized Enterprises
title_short Antecedents and Impacts of E-Business Aligment Amongst Small and Medium-Sized Enterprises
title_full Antecedents and Impacts of E-Business Aligment Amongst Small and Medium-Sized Enterprises
title_fullStr Antecedents and Impacts of E-Business Aligment Amongst Small and Medium-Sized Enterprises
title_full_unstemmed Antecedents and Impacts of E-Business Aligment Amongst Small and Medium-Sized Enterprises
title_sort antecedents and impacts of e-business aligment amongst small and medium-sized enterprises
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2012
url https://etd.uum.edu.my/3376/1/ROSLI_MOHAMAD.pdf
https://etd.uum.edu.my/3376/3/ROSLI_MOHAMAD.pdf
_version_ 1747827558663061504
spelling my-uum-etd.33762016-04-20T08:27:10Z Antecedents and Impacts of E-Business Aligment Amongst Small and Medium-Sized Enterprises 2012-08 Rosli, Mohamad Ismail, Noor Azizi Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HB615-715 Entrepreneurship. Risk and uncertainty. Property E-business has great potentials for firms to extend their business efficiency. Nevertheless, due to various problems and constraints, the e-business deployment within SMEs sector has been reported as not effective. To ensure effective e-business deployment, necessary measures are needed to assess how firms align diverse ebusiness capabilities in support of their business operation. This study therefore aims to investigate the extent firms align diverse e-business capabilities across business processes (e-business alignment). Using a strategic fit perspective, this study has observed two major propositions. First, firms‟ ability to align e-business to support the most crucial business processes has potentially led to better realisation of ebusiness values. Secondly, certain managerial and environmental conditions have explained the differing characteristics of e-business alignment amongst firms. This study employs quantitative research approach using survey method to collect and collate evidences from 140 owner/managers of SMEs. Preliminary analysis has indicated e-business alignment/misalignment patterns across business functions. The cluster analysis further reveals three distinct profiles with different characteristics of e-business alignment. These profiles are labelled as 'highly fit', 'moderately fit' and 'low fit' based on their e-business fit characteristics. This result confirms the first proposition where highly aligned firms will report greater and wider e-business impacts. The second proposition reveals that environmental uncertainty, IT sophistication, owner/manager knowledge on advanced IT/IS, e-business deployment status, and support network are significant predictors to different e-business alignment characteristics among firms. This study suggests that firms relatively have different priority over e-business solutions to support their business. These findings have demonstrated why some firms do not progress to a higher e-business ladder. It further justifies unequal deployment of e-business solutions to support functions across firms. 2012-08 Thesis https://etd.uum.edu.my/3376/ https://etd.uum.edu.my/3376/1/ROSLI_MOHAMAD.pdf text eng validuser https://etd.uum.edu.my/3376/3/ROSLI_MOHAMAD.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abd Hamid,A.B., Ahmad Anuar,M., & Gengeswari,K. (2008). Factors influencing the implementation of Electronic Data Interchange (EDI).Jurnal Kemanusiaan (Journal of Humanity), 11(June), 56-67. 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