A Survey On The Customer Satisfaction Towards Customer Service In Penang's Cafeteria
The main purpose of this study was to determine the perception of customer service in Penang's cafeteria and their satisfaction among 108 respondents from different Penang's cafeterias and companies, and across these factors: Quality of the food, Cost/Value of the food, Cafeteria Staff,...
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| 格式: | Thesis |
| 语言: | eng eng |
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2008
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| 在线阅读: | https://etd.uum.edu.my/338/1/Suo_Qiang.pdf https://etd.uum.edu.my/338/2/Suo_Qiang.pdf |
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