Pembinaan Instrumen Kepimpinan Islam untuk Pengurusan Kualiti

Leadership is a subject that has been studied since ancient times through various approaches. Leadership in Islam is a process that guides and motivates its followers or members of the organization towards the achievement of a clear organization purpose and vision blessed by Allah SWT. Existing Isla...

Full description

Saved in:
Bibliographic Details
Main Author: Firdaus, Firman Shakti
Format: Thesis
Language:eng
eng
Published: 2012
Subjects:
Online Access:https://etd.uum.edu.my/3414/1/FIRMAN_SHAKTI_FIRDAUS.pdf
https://etd.uum.edu.my/3414/4/FIRMAN_SHAKTI_FIRDAUS.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.3414
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Md. Hussain, Muhammad Nasri
Yusoff, Rushami Zien
topic BP Islam
Bahaism
Theosophy, etc
BP Islam
Bahaism
Theosophy, etc
spellingShingle BP Islam
Bahaism
Theosophy, etc
BP Islam
Bahaism
Theosophy, etc
Firdaus, Firman Shakti
Pembinaan Instrumen Kepimpinan Islam untuk Pengurusan Kualiti
description Leadership is a subject that has been studied since ancient times through various approaches. Leadership in Islam is a process that guides and motivates its followers or members of the organization towards the achievement of a clear organization purpose and vision blessed by Allah SWT. Existing Islamic leadership theories have not explicitly focused on issues in quality management. This study attempts to contribute towards the development of theory on Islamic leadership for quality management, with the main focus to develop an instrument to measure the leadership for quality management from Islamic perspective. Instrument building measures include the identification of dimensions of the instrument through literature review, construction of items, checking for the validity and reliability and ultimately the use of factor analysis methods to cluster the items into the related dimensions. A census was carried out on all 45 government departments in Aceh, a Province in Indonesia. The data were collected and analyzed using the Statistical Package for Social Science (SPSS). Leader values and leader traits are the two dimensions identified in the measurement of Islamic leadership for quality management. Based on the two dimensions, a total of seven elements were identified to measure the dimensions of leadership values which are; commitment of leadership, customer focus, quality policy, quality planning, management review, Islamic corporate culture and lastly, responsibility, authority and communication. While the seven elements contained in the leader traits that are al-fahm, al-mua'alli, al-munazzhim, at-tsiqah, at-takayyuf, as-siddiq, and al-fathonah. The study resulted in the development of Islamic leadership for quality management instrument which consists of 71 items. The reliability of the instrument meet established standards. This instrument also has the ability to predict or measure the concept of Islamic leadership for quality management in an organization, especially Islamic-based organization.
format Thesis
qualification_name masters
qualification_level Master's degree
author Firdaus, Firman Shakti
author_facet Firdaus, Firman Shakti
author_sort Firdaus, Firman Shakti
title Pembinaan Instrumen Kepimpinan Islam untuk Pengurusan Kualiti
title_short Pembinaan Instrumen Kepimpinan Islam untuk Pengurusan Kualiti
title_full Pembinaan Instrumen Kepimpinan Islam untuk Pengurusan Kualiti
title_fullStr Pembinaan Instrumen Kepimpinan Islam untuk Pengurusan Kualiti
title_full_unstemmed Pembinaan Instrumen Kepimpinan Islam untuk Pengurusan Kualiti
title_sort pembinaan instrumen kepimpinan islam untuk pengurusan kualiti
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2012
url https://etd.uum.edu.my/3414/1/FIRMAN_SHAKTI_FIRDAUS.pdf
https://etd.uum.edu.my/3414/4/FIRMAN_SHAKTI_FIRDAUS.pdf
_version_ 1747827567366242304
spelling my-uum-etd.34142016-04-19T04:13:05Z Pembinaan Instrumen Kepimpinan Islam untuk Pengurusan Kualiti 2012-08 Firdaus, Firman Shakti Md. Hussain, Muhammad Nasri Yusoff, Rushami Zien Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business BP Islam. Bahaism. Theosophy, etc HD28-70 Management. Industrial Management Leadership is a subject that has been studied since ancient times through various approaches. Leadership in Islam is a process that guides and motivates its followers or members of the organization towards the achievement of a clear organization purpose and vision blessed by Allah SWT. Existing Islamic leadership theories have not explicitly focused on issues in quality management. This study attempts to contribute towards the development of theory on Islamic leadership for quality management, with the main focus to develop an instrument to measure the leadership for quality management from Islamic perspective. Instrument building measures include the identification of dimensions of the instrument through literature review, construction of items, checking for the validity and reliability and ultimately the use of factor analysis methods to cluster the items into the related dimensions. A census was carried out on all 45 government departments in Aceh, a Province in Indonesia. The data were collected and analyzed using the Statistical Package for Social Science (SPSS). Leader values and leader traits are the two dimensions identified in the measurement of Islamic leadership for quality management. Based on the two dimensions, a total of seven elements were identified to measure the dimensions of leadership values which are; commitment of leadership, customer focus, quality policy, quality planning, management review, Islamic corporate culture and lastly, responsibility, authority and communication. While the seven elements contained in the leader traits that are al-fahm, al-mua'alli, al-munazzhim, at-tsiqah, at-takayyuf, as-siddiq, and al-fathonah. The study resulted in the development of Islamic leadership for quality management instrument which consists of 71 items. The reliability of the instrument meet established standards. This instrument also has the ability to predict or measure the concept of Islamic leadership for quality management in an organization, especially Islamic-based organization. 2012-08 Thesis https://etd.uum.edu.my/3414/ https://etd.uum.edu.my/3414/1/FIRMAN_SHAKTI_FIRDAUS.pdf text eng validuser https://etd.uum.edu.my/3414/4/FIRMAN_SHAKTI_FIRDAUS.pdf text eng public masters masters Universiti Utara Malaysia Aabed. A. (2006). A study of islamic leadership theory and practice in k-12p islamic schools in michigan. Ph.D thesis: Department of Educational Leadership and Foundations Brigham Young University. Abu Daud (1974). Sunan Abu Daud. Maktabah al-tijariyah: Kaherah. Ahire, S. L., Golhar, D. Y. and Waller, M. A. (1996). Development and validation of TQM implementation constructs. Decision Sciences, 27(1), 23-56. Ahmad Bin Muhammad (1987). Musnad Imam Ahmad. Muassasah al-Qurtubah: Mesir. Ahmad, K. (2010). Management from an Islamic Perspectif: Kuala Lumpur: Pearson. Alamsyah A. (2002).Pengembangan konsep dan instrumen Budaya organisasi Islami untuk Rumah sakit bernafaskan Islam. Thesis Master: Universitas Indonesia, Jakarta. Al-Buraey, M.A. (2006).Islamic Principles in the Management of an Organization A Focus on Leading. King Fahd University: Al-Dharan available at: http://ocw.kfupm.edu.sa/user062/ MGT30100102/Islamic%20Princ%20Focus%20on%20 Leadership%20malaysia2003c1.ppt (accessed 27 August 2008). Aleamoni, L. M. (1981). Students Rating Of Instruction. Dalam Millman J.(penyunting). Handbook of Teacher Evaluation. Natonal Council On Measurement In Education. Beverly Hills Sage Publications. Ali. A. J. (2009). Islamic Perspectif on Leadership : a model. Internatinal journal of islamic and middle Eastern Finance and Management. Vol. 2, Iss. 2, pg; 160. Al-Hamdani, D. (2005). Pengembangan Kepemimpinan Transformasional Pada Lembaga Pendidikan Islam. Bandung: Nuansa Aulia. Al-Mawardi. (1993). Al Ahkam As Sultoniyyah. Kuala Lumpur: Terjemahan Pustaka Salam. Al-Syatibi (1996). al-Muwafaqat, Dar al-Ma'rifah, Beirut. Azahari bin Ramli. (2011). Amalan sumber, integrasi strategi dan hubungannya dengan prestai pergudangan: kajian ke atas gudang pengilang berlesen (GPB) di semenenanjung Malaysia. Ph. D thesis: Universiti Utara Malaysia. Altalib, H. (1991). Training guide for Islamic workers. Herndon: Virginia IIIT & IIFSO. Antonio, M. S. (2007). Muhammad Super Leader Super Manager. Jakarta: Prophetic Leadershp & Management Centre. As-Suwaidan, T. M. & Basyarahil, F. U. (2005). Melahirkan Pemimpin Masa Depan. Jakarta : Gema Insani Press. Beekun, R.I., & Badawi, J. (1999). Leadership: An Islamic perspective. Beltsville, Maryland: Amana Publication. Badawi, R.I., & Badawi, J. (1999). Leadership: An Islamic perspective. Beltsville, Maryland: Amana Publication. Bass, B.M. & Avolio, B.J. (1994). Improving Organizational Effectiveness Through Transformational Leadership. London: Sage Publications, Inc. Bass, B.M. (1991).Bass and Stogdill’s Handbook of Leadership: Theory, Research and Managerial Applications. New York: The Free Press. Blake, R. & J. Mouton. (1984). The Managerial Grid. Dallas : Gulf Publ. Brown, M. G., Hitchcock, D. E. & Willard, M. L. (1994). Why TQM fails and what to do about i. New York: Richard D. Irwin, Inc. Cavana, R. Y., B. L., & Sekaran, U. (2001). Applied Business Research: Qualitative and quantitative methods. New York: John Wiley & Sons Cerio, J.M.D.D. (2003). Quality Management practice and operational performance: Empirical evidence for Spanish Industry. International Journal of Production Research, 41 (12), 2763-2767. Choi, T.Y.& Behling, O.C. (1997). Top managers and TQM success: one more look after all these years. Academy of Management Executive, 11(1), pp. 37–47. Chowdbury, N. (2002). Leadership strategies and global unity for thw 21st century: An Islamic perspective. Paper presented at the IGS-ICOJ International Conference on leadership and unity in Islam, Kobe. Japan: Writers Club Press. Cooper, D.R., & Emory, C.W. (1995). Business research method (5 ed.). IRWIN. Cooper, D.R., & Schindler, P. S. (2002). Business research method (7 ed.): New York: McGraww Hill. Conger, J.A. & Kanungo, R.N. (1987). Toward a behavioral theory of charismatic leadership in organizational settings . Academy of Management Review, (12), pp. 637–647. Crosby, P. B. (1984). Quality Without Tears. New York: The American Library. Davis, D. (1996). Bussiness research for decision making: Duxbury Press. Deming, W. E. (1986).Out of the crisis. Center for Advanced Engineering Study: Mass: Douglas, T.J. & Judge, W.Q. (2001). Total quality management implementation and competitive advantage: the role of structural control and exploration. Academy of Management Journal, 44(1), pp. 158–169. Dubrin, A. J. (2001). Leadership: Research Findings, Practices, and Skills, Third Edition. Boston: Houghton Mifflin Company. Easton, G. & Jarrell, S. (1998). The effects of total quality management on corporate performance: an empirical investigation. Journal of Business, 71, pp. 253–307. El-Muhammady. (2011). http://www.scribd.com/doc/ 3048699/INTEGRITIMENURUT-PERSPEKTIF-ISLAM. England, G.W. & Lee, R. .(1974). The relationship between managerial values and managerial success in the United States, Japan, India, and Australia. Journal of Applied Psychology, 59, pp. 411–419. Fadzila Azni Ahmad. (2010). Kaedah Pengurusan Institusi-Institusi Pembangunan Berteraskan Islam Di Malaysia. Pusat Penerbitan Universiti UiTM: Shah Alam. Fairholm, G. W. (1996). Spiritual leadership: fulfilling whole-self needs at work. Leadership & Organization Development Journal, Vol. 17 Iss: 5, pp. 11–17 Fiedler, F.E. (1967). A Theory of Leadership Effectivenes. New York: McGraw-Hill. Gay, L. R., & Diehl, P.L. (1992). Research methodology for business and management. MacMillan: Publishing Company. Hairunnizam Wahid, Abdul Razak and Mohd Ali Mohd Nor (n.d.), "Pembaharuan Pentadbiran Untuk Pembangunan Menurut Perspektif Islam". http://pkukmweb.ukm.my/~hairun/kertaskerja pentadawam.pdf. Heinz Weihrich dan Harold Koontz. (1993). Management: A Global Perspective. New York: McGraw-Hill, Inc., p. 490. Hendricks, K.B. & Singhal, V.R.. (1997). Does implementing an effective TQM program actually improve operating performance Evidence from firms that havewon quality awards. Management Science, 43(9), pp. 1258–1274. Hairunnizam Wahid, Abdul Razak and Mohd Ali Mohd Nor (n.d.), "Pembaharuan Pentadbiran Untuk Pembangunan Menurut Perspektif Islam". http://pkukmweb.ukm.my/~hairun/kertaskerja/ pentadawam.pdf. Khaldun, Ibnu. (1993).Muqaddimah Ibnu Khaldun. Kuala Lumpur: Terjemahan Dewan Bahasa dan Pustaka. IS0. (2000). Quality Management Systems-Guidelines For Performance Improvements (ISO 9004: 2000). Jabnoun, N. (1994). Islam and Management. Kuala Lumpur: Institut Kajian Dasar. Noraesah, Baharom. (2004). Kamus Dewan Edisi Kedua. Kuala Lumpur : Dewan Bahasa dan Pustaka. Khalid, Ahmad .(2010).Management from an Islamic Perspectif. Kuala Lumpur: Pearson. Kotter, J.P. & Heskett, J.L. (1992). Corporate Culture and Performance. New York: Free Press. Khairul, Anuar dan Mohd. Ali. (2002). Hubungan Amalan Pengurusan Kualiti Cemerlang Dengan Kepuasan Pelanggan Dalaman Dan Prestasi Organisasi Pihak Berkuasa Tempatan Di Semenanjung Malaysia. Ph.D thesis: Universiti Utara Malaysia. Koontz, H. & Weihrich, H. (1993). Management: A Global Perspective. New York: McGraw-Hill, Inc. Kriyantono. (2006).Teknik Praktis Riset Komunikasi. Jakarta: Prenada Media Group. Lakshman. C. (2006). A Theory of Leadership for Quality: Lessons from TQM for Leadership Theory. Journal Total Quality Management, Vol. 17, No. 1, pg; 41-60. Lim Kong Teong. (2003). Impak Prinsip-Prinsip TQM Ke Atas Kepuasan Hati Pelajar dan Pencapaian Akademik Pelajar : Satu Kajian Empirikal Dalam Sektor Pendidikan Tinggi Awam di Malaysia. Masters thesis: Universiti Utara Malaysia. Luthans, Fred. (2002). Organizational Behavior, Ninth Edition. Singapore: McGraw-Hill International Editions. Madhi, J. (2001). Menjadi Pemimpin yang Efektif dan Berpengaruh, Tinjauan Manajemen Kepemimpinan Islam, alih bahasa Amang Syafrudin dan Ahmad Fauzan. Bandung: Syaamil Cipta Media. Mayer, R.C., Davis, J.H. & Schoorman, F.D. (1995). An integrative model of organizational trust. Academic Managament Review, 20, 709-734. Mohd. Mauly. (2004). Analisis pelaksanaan MS ISO 9000 di Institut Tadbiran Awam Negara (INTAN) menurut perspektif Islam. Tidak diterbitkan. Musa, N. (1995). Nadhariyyah As Suluk Attandzimi min Mundzuril Islam. International Islamic Publishing House. Nasri, et al. (2009). Pembentukan Garis Panduan Sistem Pengurusan Kualiti Islam. Malaysia: Yayasan Dakwah Islamiah Malaysia. Muslim Al Hajjaj. (1995). Muslim: Abu al-Husain Muslim Bin al-Hajjaj al-Qusyairiy al-Naisaburiy, Sahih Muslim, Dar al-Ihya’ al-Kutub al-‘Arabiyyah. Maktabah al-tijariyah: Kaherah. Noraesah Baharom. (2004). Kamus Dewan Edisi Kedua. Kuala Lumpur : Dewan Bahasa dan Pustaka. Norman .(1991). Service Management Strategy and Leadership. New York: Peter Lang Publishing. Northouse, P.G. (2003). Leadership: Theory and Practice, Third Edition. New Delhi: Response Book. Nunnally, J. (1978). Psychometric theory, (2nd ed), New York: Mc-Graw Hill. Norusis, M. (1990). SPSS/PC+ Statatistics 4.0. Illinois : SPSS, Inc. Nurhelmi bin Hj. Ikhsan. (2008). Kepimpinan Islam Konsep dan Amalannya, Kertas kerja ini dibentangkan pada Seminar Pengurusan Islam: Penolong Pendaftar Nikah dan Nazir Masjid Daerah Kuala Langat, 3 Mei 2008. Quality Hotel: Shah Alam. Omar bin Abdullah .(tt). Pemimpin dan kepimpinan menurut perspektif Islam. http://www.pekdismelaka.net/portal/index.php? option=com. Oakland, J.S. (1993). Total Quality Management: The Route to ImprovingPerformance. Butterworth-Heinemann Ltd, London. Pallant, J. (2005). SPSS Survival Manual: A step by step guide to data analysis using SPSS version 12. Maidenhead, Berkshire: Open University Press. Piercy, N. (1995). “Customer satisfaction and the internal market: marketing our customers to our employees”. Journal of Marketing Practice: Applied Marketing Science, Vol. 1 No. 1, pp. 22-44. Rago, W.V. (1996). Struggles in transformation: a study in TQM, leadership, and organizational culture in a government agency. Public Administration Review, 56(3), pp. 227–234. Rahmah b. Yusak. (1997). Pembinaan Instrumen Untuk Mengukur Kualiti dan Produktiviti Guru Dalam Profesion Keguruan. Masters thesis: Universiti Utara Malaysia. Rafik I. Beekun and Jamal Badawi. (1999). Leadership: An Islamic Perspective. Beltsville, Maryland. Raja Roslan bin Raja Abdul Rahman dan Md. Salleh Hj.Hassan. (2008). Peranan Komunikasi dan Kewibawaan Kepemimpinan Diri dan Organisasi Dari Perspektif Islam. Kertas kerja dibentang kan dalam The Regional Conference on Human Resource Development pada 14-15 Januari 2008, Primula Beach Resort Terengganu, anjuran Faculty of Management and Human Resource Development. Universiti Teknologi Malaysia. Rushami Z. Yussof. (2005). Pengurusan Kualiti Prinsip dan Pelaksanaan. UPENA UiTM: Shah Alam. Safi, Louay. (1995). Leadership and subordination: An Islamic perspective. American Journal of Islamic Social Sciences, Summer 1995, vol. 12, 2204-223. Sani Al-Zamakhsyari. (2010). Gaya dan Konsep Kepimpinan. http://materialilmiah.blogspot.com/ 2010/04/gaya-dan-konsep kepimpinan.html Saraph, J. V., Benson. P. G. and Schroeder, R. G. (1989). An instrument for measuring the critical factors of quality management. Decision Sciences, 20(4), 810-828. Savoilanen, T. (2000). Leadership strategies for gaining business excellence through total quality management: a Finnish case study. Total Quality Management, 11(2), pp.211–226. Stogdill, R. M. (1974). Handbook of Leadership: A Survey of Theory and Researc., New York: Free Press. Sekaran, U. (2005). Research methods for business, A skill building approach, second edition.. New York: John Wiley & Sons, Inc. Subri, I. M. (2005). Konsep Kepimpinan Dalam Pengurusan Islam. Kuala Lumpur: Penerbit KUIM. Syd Abdul Rahman, Syd Zin. (2009). Kepimpinan dari perspektif Islam: Satu aplikasi terhadap pembangunan belia ke arah modal insan terbilang.Buletin Institut Penyelidikan Pembangunan Belia Malaysia (2). p. 4. Tang, R., William M. Shaw, J., & Vevea, J. L. (1999). Towards the identification of the optimal number of relevance categories. Journal of The American Society for Information Science, 50(3), 254-246. Tasmara, T. (1995). Kecerdasan Ruhaniyyah. Transedental Intellegence. Gema Insani Press. Jakarta. Thoyib, A. (2005). Hubungan Kepemimpinan, Budaya, Strategi, dan Kinerja:Pendekatan Konsep, Jurnal Manajemen & Kewirausahaan, Vol. 7, No. 1, Maret 2005, h. 60-73. Ubaidillah. (2009). Pengaruh kepimpinan spiritual terhadap kinerja karyawan pada bank syari’ah di kota tasikmalaya: pengujian kondisi spiritualitas sebagai variable intervining . Masters thesis: Universitas Islam Bandung. Veithzal Rivai. (2004). Kepemimpinan dan Perilaku Organisasi, Edisi Kedua. Jakarta: PT Rajagrafindo Persada. Waldman, D.A. (1993). A theoretical consideration of leadership and total quality management. Leadership Quarterly, 4(1), pp. 65–79. Waldman D.A. et al. (1998). A qualitative analysis of leadership and quality improvement Leadership Quarterly, 9(2), pp. 177–201. Waldman, D.A. & Yammarino, F.J. (1999). CEO charismatic leadership: levels-ofmanagement and levels-ofanalysis effects. Academy of Management Review, 24(2), pp. 266–285. Wibisono. D. (2008). Who isa leader. Business Review MBA ITB. Vol. 3, no 2, pg; 65-67. Wieresma, W. (1995). Research Methods In Education : An Introduction. (6th Edition). Messachusetts Alyn & Bacon. Youngdahl, W.E. et al. (1998). Leading the total quality transformation at Goodyear–Oxo, Mexico. Journal of Management Inquiry, 7(1), pp. 59–65. Yukl, G. (2002). Leadership inorganizations. 5th edition. New York: Prentice-Hall International, Inc. Zaidatun Tasir, Mohd. Salleh. (2001). Pengenalan Kepada Analisis Data Berkomputer SPSS 10.0 for Windows. Kuala Lumpur: Venton Publishing.