The Moderating Effect of Organizational Culture on the Relationship Between Leadership Styles and Quality Management Practices in Public Hospitals in Saudi Arabia

The effectiveness of quality management initiatives resulting in sustainable competitive advantage and enhanced business performance has been a major subject of interest for business and academia alike. The quality management literature frequently cites the importance of leadership, but little resea...

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Main Author:	Alharbi, Mohammad Faleh
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	HD58.7 Organizational Behavior.
Online Access:	https://etd.uum.edu.my/3460/1/s92029.pdf https://etd.uum.edu.my/3460/8/s92029.pdf
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id	my-uum-etd.3460
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Yusoff, Rushami Zien
topic	HD58.7 Organizational Behavior.
spellingShingle	HD58.7 Organizational Behavior. Alharbi, Mohammad Faleh The Moderating Effect of Organizational Culture on the Relationship Between Leadership Styles and Quality Management Practices in Public Hospitals in Saudi Arabia
description	The effectiveness of quality management initiatives resulting in sustainable competitive advantage and enhanced business performance has been a major subject of interest for business and academia alike. The quality management literature frequently cites the importance of leadership, but little research has been done to evaluate the linkages between leadership styles and quality management practices. This study examined the relationships between leadership styles (transformational, transactional, and laissez-faire), and quality management practices in Saudi public hospitals. The study also examined the moderating effect of organizational culture on these relationships. This study adapted and integrated a Deming-based quality management model with a multi-dimensional leadership model. It tied the foregoing to the organizational culture to reveal how organizational culture is related to leadership styles and quality management practices. A quantitative research design was adopted to collect data, test hypotheses, and answer the research questions. A cross-sectional survey method was used to conduct this study. A survey package was sent to 182 public hospitals in Saudi Arabia, and 140 were returned, giving a response rate of 77 percent. Results of the study revealed that the transformational leadership style has a significant, positive relationship with quality management practices. However, the transactional and laissez-faire leadership styles were found to significantly and negatively relate to quality management practices. Furthermore, the results showed that organizational culture has a moderating effect on the relationship between leadership styles and quality management practices. Based on the results, it is recommended that hospitals recruit leaders with transformational style, and also hospital directors may opt for a quality management approach that is suitable to the existing organizational culture or they may attempt to modify the existing culture.
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Alharbi, Mohammad Faleh
author_facet	Alharbi, Mohammad Faleh
author_sort	Alharbi, Mohammad Faleh
title	The Moderating Effect of Organizational Culture on the Relationship Between Leadership Styles and Quality Management Practices in Public Hospitals in Saudi Arabia
title_short	The Moderating Effect of Organizational Culture on the Relationship Between Leadership Styles and Quality Management Practices in Public Hospitals in Saudi Arabia
title_full	The Moderating Effect of Organizational Culture on the Relationship Between Leadership Styles and Quality Management Practices in Public Hospitals in Saudi Arabia
title_fullStr	The Moderating Effect of Organizational Culture on the Relationship Between Leadership Styles and Quality Management Practices in Public Hospitals in Saudi Arabia
title_full_unstemmed	The Moderating Effect of Organizational Culture on the Relationship Between Leadership Styles and Quality Management Practices in Public Hospitals in Saudi Arabia
title_sort	moderating effect of organizational culture on the relationship between leadership styles and quality management practices in public hospitals in saudi arabia
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2012
url	https://etd.uum.edu.my/3460/1/s92029.pdf https://etd.uum.edu.my/3460/8/s92029.pdf
_version_	1747827577255362560
spelling	my-uum-etd.34602022-04-10T06:14:54Z The Moderating Effect of Organizational Culture on the Relationship Between Leadership Styles and Quality Management Practices in Public Hospitals in Saudi Arabia 2012-07 Alharbi, Mohammad Faleh Yusoff, Rushami Zien Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.7 Organizational Behavior. The effectiveness of quality management initiatives resulting in sustainable competitive advantage and enhanced business performance has been a major subject of interest for business and academia alike. The quality management literature frequently cites the importance of leadership, but little research has been done to evaluate the linkages between leadership styles and quality management practices. This study examined the relationships between leadership styles (transformational, transactional, and laissez-faire), and quality management practices in Saudi public hospitals. The study also examined the moderating effect of organizational culture on these relationships. This study adapted and integrated a Deming-based quality management model with a multi-dimensional leadership model. It tied the foregoing to the organizational culture to reveal how organizational culture is related to leadership styles and quality management practices. A quantitative research design was adopted to collect data, test hypotheses, and answer the research questions. A cross-sectional survey method was used to conduct this study. A survey package was sent to 182 public hospitals in Saudi Arabia, and 140 were returned, giving a response rate of 77 percent. Results of the study revealed that the transformational leadership style has a significant, positive relationship with quality management practices. However, the transactional and laissez-faire leadership styles were found to significantly and negatively relate to quality management practices. Furthermore, the results showed that organizational culture has a moderating effect on the relationship between leadership styles and quality management practices. Based on the results, it is recommended that hospitals recruit leaders with transformational style, and also hospital directors may opt for a quality management approach that is suitable to the existing organizational culture or they may attempt to modify the existing culture. 2012-07 Thesis https://etd.uum.edu.my/3460/ https://etd.uum.edu.my/3460/1/s92029.pdf text eng public https://etd.uum.edu.my/3460/8/s92029.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Adam, E.E. (1994).Alternative quality improvement practices and organization performance. Journal of Operations Management, 12(1), 27-44. Ahire, S., Golhar, D., & Waller, M. (1996). Development and validation of TQM implementation constructs. Decision Sciences, 27(1), 23-56. Ahmed, A. (2009). 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