Electronic Government Adoption Model Among Business Organizations in Jordan

E-government adoption involves a significant change in the way government administrative operations with its stakeholders are being conducted. Past studies have tended to view e-government adoption in terms of a dichotomous outcome; either e-government is adopted, or it is not. Such studies give lit...

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Main Author:	Al-zu'bi, Mohammad Issa Saleem
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/3462/1/s92218.pdf https://etd.uum.edu.my/3462/7/s92218.pdf
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id	my-uum-etd.3462
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Thi, Lip Sam Lim, Hock Eam
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Al-zu'bi, Mohammad Issa Saleem Electronic Government Adoption Model Among Business Organizations in Jordan
description	E-government adoption involves a significant change in the way government administrative operations with its stakeholders are being conducted. Past studies have tended to view e-government adoption in terms of a dichotomous outcome; either e-government is adopted, or it is not. Such studies give little indication of the diffusion of e-government applications. The aim of this study is to address this gap in existing research by investigating both the level and extent of usage of e-government applications. In so doing, the study draws on research in the area of innovation diffusion theories. The population of this study consisted of firms listed in Amman Stock Exchange (ASE) that have adopted B2G (business-to-government) e-government. The main objective of this study is to characterize B2G e-government adoption among businesses listed in ASE. It also aims to identify factors associated with the adoption of B2G e-government and to determine the impacts of its adoption on these businesses. A total of 113 usable responses were generated for further analysis. Based on two parts, the level of e-government adoption and the extent of usage for each application, two groups of adopters were identified and labeled as basic-adopters and advanced-adopters. Technological, organizational and external factors were found to have influenced e-government adoption among businesses in ASE. It was also found that advanced-adopters had gained more significant benefits from e-government adoption than basic-adopters. In particular, advanced-adopters achieved time saving, lower cost and efficiency as well as gaining strategic benefits such as better work efficiency, lower operational cost, and reduced work-process time.
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Al-zu'bi, Mohammad Issa Saleem
author_facet	Al-zu'bi, Mohammad Issa Saleem
author_sort	Al-zu'bi, Mohammad Issa Saleem
title	Electronic Government Adoption Model Among Business Organizations in Jordan
title_short	Electronic Government Adoption Model Among Business Organizations in Jordan
title_full	Electronic Government Adoption Model Among Business Organizations in Jordan
title_fullStr	Electronic Government Adoption Model Among Business Organizations in Jordan
title_full_unstemmed	Electronic Government Adoption Model Among Business Organizations in Jordan
title_sort	electronic government adoption model among business organizations in jordan
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2012
url	https://etd.uum.edu.my/3462/1/s92218.pdf https://etd.uum.edu.my/3462/7/s92218.pdf
_version_	1747827577826836480
spelling	my-uum-etd.34622022-04-10T06:10:25Z Electronic Government Adoption Model Among Business Organizations in Jordan 2012-03 Al-zu'bi, Mohammad Issa Saleem Thi, Lip Sam Lim, Hock Eam Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management E-government adoption involves a significant change in the way government administrative operations with its stakeholders are being conducted. Past studies have tended to view e-government adoption in terms of a dichotomous outcome; either e-government is adopted, or it is not. Such studies give little indication of the diffusion of e-government applications. The aim of this study is to address this gap in existing research by investigating both the level and extent of usage of e-government applications. In so doing, the study draws on research in the area of innovation diffusion theories. The population of this study consisted of firms listed in Amman Stock Exchange (ASE) that have adopted B2G (business-to-government) e-government. The main objective of this study is to characterize B2G e-government adoption among businesses listed in ASE. It also aims to identify factors associated with the adoption of B2G e-government and to determine the impacts of its adoption on these businesses. A total of 113 usable responses were generated for further analysis. Based on two parts, the level of e-government adoption and the extent of usage for each application, two groups of adopters were identified and labeled as basic-adopters and advanced-adopters. Technological, organizational and external factors were found to have influenced e-government adoption among businesses in ASE. It was also found that advanced-adopters had gained more significant benefits from e-government adoption than basic-adopters. In particular, advanced-adopters achieved time saving, lower cost and efficiency as well as gaining strategic benefits such as better work efficiency, lower operational cost, and reduced work-process time. 2012-03 Thesis https://etd.uum.edu.my/3462/ https://etd.uum.edu.my/3462/1/s92218.pdf text eng public https://etd.uum.edu.my/3462/7/s92218.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abanumy, A., Mayhew, P., & Al-Badi, A. (2003). An Exploratory Study of E-Government in Two GCC Countries. Paper Presented at the International Business Information Management Conference, Cairo, Egypt. Aboelmaged, M.G. (2010). Predicting E-Procurement Adoption in a Developing Country an Empirical Integration of Technology Acceptance Model and Theory of Planned Behaviour. Industrial Management and Data Systems, 110(3), 392-414. Accenture. (2003). E-Government Leadership: Engaging the Customer. 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