Mediating Effects of Organizational Commitment and Perceived Organizational Support on HRM Practices and Turnover Intention: A Study of Private Universities in Bangladesh

Excessive employee turnover is detrimental to any organization. High rate of faculty turnover especially in the private universities has become one of the most pressing issues for higher educational institutions in Bangladesh. The main objective of this study was to empirically determine the signifi...

全面介绍

Saved in:
书目详细资料
主要作者: Raihan, Joarder Mohd Hasanur
格式: Thesis
语言:eng
eng
出版: 2012
主题:
在线阅读:https://etd.uum.edu.my/3517/1/s91911.pdf
https://etd.uum.edu.my/3517/8/s91911.pdf
标签: 添加标签
没有标签, 成为第一个标记此记录!
id my-uum-etd.3517
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Sharif, Mohmad Yazam
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Raihan, Joarder Mohd Hasanur
Mediating Effects of Organizational Commitment and Perceived Organizational Support on HRM Practices and Turnover Intention: A Study of Private Universities in Bangladesh
description Excessive employee turnover is detrimental to any organization. High rate of faculty turnover especially in the private universities has become one of the most pressing issues for higher educational institutions in Bangladesh. The main objective of this study was to empirically determine the significant human resource management(HRM) practices that influence the faculty turnover intention in the said context. Earlier study had suggested that employees’ positive perceptions of organizational human resource practices could lead to increased organizational commitment (OC) and perceived organizational support (POS), which in turn could negatively influence employees’ behavioral intention. The present study had explored the mediating role of OC and POS on the relationship between some HRM practices and faculty turnover intention. The study employed the survey method approach. The researcher had collected the survey data for statistical analysis to test the hypothesized relationships between the variables which were studied. The study had used a number of different statistical techniques such as factor analysis, correlation analysis, multiple regressions and hierarchical multiple regression for analyzing the data. The results of the study had provided the general support for the hypotheses. They revealed that gender and age were among the variables that had significantly and positively influenced the faculty turnover intention. Among the six independent variables, faculty job security, faculty compensation and faculty supervisory support were found to be significantly and negatively related to faculty turnover intention. In addition, they also confirmed that affective commitment, continuance commitment and perceived organizational support were significantly and negatively related to the faculty turnover intention. Furthermore, the results of the hierarchical multiple regression analyses also indicated that affective commitment, continuance commitment and perceived organizational support mediate the relationship between HRM practices and faculty turnover intention. Specifically, affective and continuance commitment partially mediate the relationship between faculty compensation, faculty supervisory support and faculty turnover intention relationship, while affective commitment fully mediates the faculty job security and faculty turnover intention relationship. Perceived organizational support fully mediates the relationship between HRM practices and faculty turnover intention. The empirical relationships between HRM practices, organizational commitment, perceived organizational support and faculty turnover intention suggested that it would be beneficial to the management of private universities to improve faculty turnover situation. Besides that, the contributions, the limitations and implications of the study were also discussed.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Raihan, Joarder Mohd Hasanur
author_facet Raihan, Joarder Mohd Hasanur
author_sort Raihan, Joarder Mohd Hasanur
title Mediating Effects of Organizational Commitment and Perceived Organizational Support on HRM Practices and Turnover Intention: A Study of Private Universities in Bangladesh
title_short Mediating Effects of Organizational Commitment and Perceived Organizational Support on HRM Practices and Turnover Intention: A Study of Private Universities in Bangladesh
title_full Mediating Effects of Organizational Commitment and Perceived Organizational Support on HRM Practices and Turnover Intention: A Study of Private Universities in Bangladesh
title_fullStr Mediating Effects of Organizational Commitment and Perceived Organizational Support on HRM Practices and Turnover Intention: A Study of Private Universities in Bangladesh
title_full_unstemmed Mediating Effects of Organizational Commitment and Perceived Organizational Support on HRM Practices and Turnover Intention: A Study of Private Universities in Bangladesh
title_sort mediating effects of organizational commitment and perceived organizational support on hrm practices and turnover intention: a study of private universities in bangladesh
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2012
url https://etd.uum.edu.my/3517/1/s91911.pdf
https://etd.uum.edu.my/3517/8/s91911.pdf
_version_ 1747827592446083072
spelling my-uum-etd.35172022-06-24T07:22:59Z Mediating Effects of Organizational Commitment and Perceived Organizational Support on HRM Practices and Turnover Intention: A Study of Private Universities in Bangladesh 2012-02 Raihan, Joarder Mohd Hasanur Sharif, Mohmad Yazam Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.7 Organizational Behavior. Excessive employee turnover is detrimental to any organization. High rate of faculty turnover especially in the private universities has become one of the most pressing issues for higher educational institutions in Bangladesh. The main objective of this study was to empirically determine the significant human resource management(HRM) practices that influence the faculty turnover intention in the said context. Earlier study had suggested that employees’ positive perceptions of organizational human resource practices could lead to increased organizational commitment (OC) and perceived organizational support (POS), which in turn could negatively influence employees’ behavioral intention. The present study had explored the mediating role of OC and POS on the relationship between some HRM practices and faculty turnover intention. The study employed the survey method approach. The researcher had collected the survey data for statistical analysis to test the hypothesized relationships between the variables which were studied. The study had used a number of different statistical techniques such as factor analysis, correlation analysis, multiple regressions and hierarchical multiple regression for analyzing the data. The results of the study had provided the general support for the hypotheses. They revealed that gender and age were among the variables that had significantly and positively influenced the faculty turnover intention. Among the six independent variables, faculty job security, faculty compensation and faculty supervisory support were found to be significantly and negatively related to faculty turnover intention. In addition, they also confirmed that affective commitment, continuance commitment and perceived organizational support were significantly and negatively related to the faculty turnover intention. Furthermore, the results of the hierarchical multiple regression analyses also indicated that affective commitment, continuance commitment and perceived organizational support mediate the relationship between HRM practices and faculty turnover intention. Specifically, affective and continuance commitment partially mediate the relationship between faculty compensation, faculty supervisory support and faculty turnover intention relationship, while affective commitment fully mediates the faculty job security and faculty turnover intention relationship. Perceived organizational support fully mediates the relationship between HRM practices and faculty turnover intention. The empirical relationships between HRM practices, organizational commitment, perceived organizational support and faculty turnover intention suggested that it would be beneficial to the management of private universities to improve faculty turnover situation. Besides that, the contributions, the limitations and implications of the study were also discussed. 2012-02 Thesis https://etd.uum.edu.my/3517/ https://etd.uum.edu.my/3517/1/s91911.pdf text eng public https://etd.uum.edu.my/3517/8/s91911.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Aaker, D. A., Kumar, V., & Day, G. S. (2001). Marketing Research (7th ed.). John Wiley and Sons New York: NY Abbasi, S. M., & Hollman, K. W. (2000). Turnover: The Real Bottom Line. Public Personnel Management, 29(3), 333-342. Abbasi, S. M., & Hollman, K. W. (2008). Bad Bosses and How Not to Be One. Information Management Journal, 42(1), 52-56. Abeysekera, R. (2007). The Impact of Human Resource Management Practices on Marketing Executive Turnover of Leasing Companies in Sri Lanka: The Role of Shocks in Employee Turnover. British Journal of Management, 15, 335- 349. Addae, H. M., & Parboteeah, K.P. (2008).Role Stressors and Organizational Commitment: Public Sector Employment in St Lucia. International Journal of Manpower, 29(6), 727-743. Ahmad, S., & Schroeder, R. (2003). ‘The Impact of HR Practices on Operational Performance: Recognizing Country and Industry Differences’. Journal of Operations Management , 21, 19-43. Ahmad, A., & Omar, Z. (2010). Perceived family-supportive work culture, affective commitment, and turnover intention of employees. Journal of American Sciences, 6(12) , 839-846. Ahuja, M., Chudoba, K., Kacmar, C., McKnight, D., & George, J. (2007). IT road warriors: Balancing work-family conflict, job autonomy, and work overload to mitigate turnover intentions. MIS Quarterly, 31, 1-17. Akhter, I; Muniruddin, G & Sogra, K. J. (2008). “A Trend Analysis of Faculty Turnover at the private universities in Bangladesh: A Business School Perspective”. Journal of Business Studies, 4(1). Alam, S. S., Talha, M., Sivanand, C. N., & Ahsan, M. N. (2005).Job Satisfaction of University Woman Teachers in Bangladesh. Journal of Social Sciences, 1(2), 88-91. Ali, T., & Akhter, I. (2009). Job Satisfaction of Faculty Members in Private Universities-In Context of Bangladesh. International Business Research, 2(4). Ali, N., & Baloch, Q.B. (2009).Predictors of Organizational Commitment and Turnover Intention of Medical Representatives : An Empirical Evidence of Pakistani Companies. Journal of Managerial Sciences, 3(2), 263-273. Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance, and normative commitment to the organization. Journal of Occupational Psychology, 63, 1–18. Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003).The role of perceived organizational support and supportive human resource practices in turnover process. Journal of Management, 29, 99-118. Allen, M.W., Armstrong, D.J., Reid, M.F., & Riemenschneider, C.K. (2008). Factors impacting the perceived organizational support of IT employees. Information & Management, 45(8), 556-563. Allison, P. D. (1999). Multiple regression: A primer. Thousand Oaks, CA: Pine Forge Press. Ambrose, S., Huston, T., & Norman, M. (2005). A qualitative method for assessing faculty satisfaction. Research in Higher Education, 46(7), 803-830. Anderson, V. (2004). Research Methods in Human Resource Management, London, CIPD. Anderson, D. R., Sweeney, D. J., & Williams, T. A. (2009). Essentials of statistics for Business and Economics (5th ed.). Thomson South-Western: USA. Ang, S., Slaughter, S., & Ng, K. Y. (2002). “Human capital and institutional determinants of information technology compensation: modeling multilevel and cross- level interactions”. Management Science, 48, 1427-1445. Aquino, K., Griffeth, R., Allen, D. G., & Hom, P. W. (1997) . ‘Integrating justice constructs into the turnover process: a test of referent cognitions models’. The Academy of Management Journal, 40(5), 1208-1227. Arnold, H. J., & Feldman, D. C. (1982). “A multivariate analysis of the determinants of job turnover”. Journal of Applied Psychology , 67(3), 350-360. Arthur, J. (1994). Effects of human resource systems on manufacturing performance and turnover. Academy of Management Journal, 37, 670-687. Aryee, S., & Chay, Y.W. (2001). Workplace justice, citizenship behavior, and turnover intentions in a union context: examining the mediating role of perceived union support and union instrumentality. Journal of Applied Psychology, 86(1), 154- 160. Ashraf, M. (2009, March 25). “Faculty shifting at private universities in Bangladesh: Blessing or bane”. The Daily Independent, P7. Ashraf, M. A., & Joarder, H. R. (2010). Corporate Work Satisfaction: An Empirical Investigation on the Employees of Mobile Phone Companies in Bangladesh. The South East Asian Journal of Management, 4(1) , 1-16. Avolio, B.J., Yammarino, F.J., & Bass, B.M. (1991) . Identifying common methods variance with data collected from a single source: An unresolved sticky issue. Journal of Management, 17, 571-587. Aswathappa, K. (2008). Human resource management:Text and cases. Delhi: Tata McGraw-Hill Publishing Company Limited. India. Babbie, E. (1990). The Practice of Social Research (7th ed.) . Belmont, California: Wadsworth Publishing Company. Bangladesh Economic Review (2007). Published by Ministry of Finance, Government of Bangladesh. BANBEIS (2006).Bangladesh Bureau of Educational Information and Statistics: directorate of university education. www.banbeis.gov.bd/db_bb/university_education_1.htm; retrieved on 15th July, 2008. Baotham, S., Hongkhuntod, W., & Rattanajun, S. (2010). The Effects of Job Satisfaction and Organizational Commitment on Voluntary Turnover Intention of Thai Employees in The New University. Review of Business Research, 10(1), 73-82. Barnes, L.B., Agago. M.O , & Coombs, W.T. (1998). Effects of job-related stress on faculty intention to leave academia. Research in Higher Education, 39, 457-469. Baron, R. M., & Kenny, D. A. (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. Bartlett, K. R. (2001) . The relationship between training and organizational commitment: A study in the health care field. Human Resource Development Quarterly, 12(4), 335- 352. Bartlett, J. E., Kotrlik, J. W., & Higgins, C. C. (2001). Organizational Research: Determining appropriate sample size in survey research. Information technology, Learning, and Performance Journal, 19, 43-50. Batt, R. (2002). “Managing Customer Services: Human Resource Practices, Quit rates, and Sales growth.” Academy of Management Journal, 45(3), 587-597. Batt, R., & Valcour, M. (2003). Human resources practices as predictors of workfamily outcomes and employee turnover. Industrial Relations, 42(2), 189-220. Batt, R., Alexander, J. S., Colvin, A., & Keefe, J. (2002). Employee voice, human resource practices, and quit rates: Evidence from the telecommunications industry. Industrial and Labor Relations Review, 55, 573-594. Battisti, G., Iona, A., & Fu, X. (2008). The diffusion of innovative practices in the Service sector: Evidence from U.K establishments. Paper presented in The 8th Global Conference on Business & Economics, 18th & 19th, October, Florence, Italy. Becker, B., & Gerhart, B. (1996). The impact of human resource management on organizational performance: progress and prospect. Academy of Management Journal, 39, 779-801. Becker, B. E., & Huselid, M. A. (1998) . ‘High Performance Work Systems and Firm Performance: A Synthesis of Research and Managerial Implications’.Research in Personnel and Human Resource Management, 16, 53-101. Becker, B. E., & Huselid, M. A. (2006). “Strategic Human Resource Management: Where Do We Go from Here?” Journal of Management, 32, 898-925. Berg, T. R. (1991).‘The importance of equity perception and job satisfaction in predicting employee intent to stay at television stations’. Group and Organization Studies, 16(3). Bigliardi, B., Petroni, A., & Dormio, A. I. (2005).Status, role and satisfaction among development engineers. European Journal of Innovation Management, 8(4), 453-470. Billah, M. M. (2009). Human Resource Management Practices and Employee Turnover Intention to Leave: A Study on Commercial Banks in Bangladesh. AMDIB Management Review, 1, 23-42. Blau, P. M. (1964). Exchange and power in social life. New York, NY: Wiley. Blau, G., & Boal, K. (1989). ‘Using job involvement and organizational commitment interactively to predict turnover’. Journal of Management, 15(1), 115-127. Bluedorn, A. C. (1982). "A unified model of turnover from organizations", Human Relations, 35, 135-153. Boselie, P., Paauwe, J., & Jansen, P. (2001). ‘Human Resource Management and Performance: Lessens from the Netherlands’. International Journal of Human Resource Management, 12(7), 1107-1125. Boselie, P., & Wiele, T. (2002). Employee perceptions of HRM and TQM, and the effects of satisfaction and intention to leave. Managing Service Quality, 12(3), 165-172. Boswell, W.R., & Boudreau, J.W. (2002).‘Separating the Developmental and Evaluative Performance Appraisal Uses’. Journal of Business and Psychology, 16, 391–412. Breaugh, J. A. (1989). The work autonomy scales: additional validity evidence. Human Relations, 42(6), 1033-1056. Brereton, D., Beach, R., & Cliff, D. (2003). “Employee Turnover as a Sustainability Issue”, Paper presented in the Mineral Council of Australia’s 2003 Sustainable Development Conference, Brisbane 10-14 November. Brown, D. G. (1967). The Mobile Professors. American Council on Education: Washington, D.C. Bryman, A. (2001). Research Methods and Organization Studies, London, Unwin Hyman Ltd. Bryman, A., & Cramer, D. (2003). Quantitative data analysis with SPSS release 10 for windows. Hove and New York: Routledge. Buck, J. M., & Watson, J. L. (2002). “Retaining Staff Employees: The Relationship between Human Resources Management Strategies and Organizational Commitment”. Innovative Higher Education, 26(3), 175-193. Budhwar, P. S., & Debrah, Y. A. (2004). Human Resource Management in Developing Countries. Routledge, London. Burns, A. C., & Bush, R. F. (2002). Marketing Research: Online research applications (4th ed.). Upper Saddle River, NJ: Prentice Hall. Carlopio, J. (1991). 'Construct validity of the human factors satisfaction questionnaire'. Working paper no. 91-001, January, Australian Graduate School of Management. Carnicer, M. P., Sanchez, A. M., Perez, M. P., & Jimenez, M. J. (2004). Analysis of internal and external labor mobility: A model of job-related and nonrelated factors. Personnel Review, 33(2), 222-240. Cascio, W.F. (2006). Managing Human Resources: Productivity, Quality of Work Life, Profits. (7th ed.). McGraw-Hill Irwin, New York, NY. Cascio, W. F. (2000).Costing Human Resources: The Financial Impact of Behavior in Organizations. Cincinnati: South-Western. Chang, E. (1999). Career commitment as a complex moderator of organizational commitment and turnover intentions. Human Relations, 52, 1257-1278. Chang, E. (2005) . Employee’s overall perception of HRM effectiveness. Human Relations, 58(4), 523-544. Chang, C.P., & Chang, W.C. (2008) . Internal Marketing Practices and Employees’ Turnover Intentions in Tourism and Leisure Hotels. The Journal of Human Resource and Adult Learning, 4(2), 161-172. Chang, P., & Chen, W. (2002). The effect of human resource management practices on firm performance: Empirical evidence from high-tech firms in Taiwan. International Journal of Management, 19(4), 622-631. Chew, J., & Chan, C. (2008). ‘Human Resources Practices, Organizational Commitment and Intention to Stay’. International Journal of Manpower, 29, 503-522. Chen, Z.X., & Francesco, A.M. (2000) . “Employee demography, organizational commitment, and turnover intentions in China: Do cultural differences matter?” Human Relations, 53(6), 869-887. Chen, X. P., Lam, S. K., Schaubroeck, J., & Nauman, S. (2002). Group organizational citizenship behavior: A conceptualization and preliminary test of its antecedents and consequences. Academy of Management Proceeding. Chen, M. F., Lin, C. P., & Lien, G. Y. (2010). Modeling job stress as a mediating role in predicting turnover intention. The Service Industries Journal, 1743- 9507. Chiboiwa, M. W., Samuel, M. O., & Chipunza, C. (2010). An Examination of Employee Retention Strategy in a private organization in Zimbabwe. African Journal of Business Management, 4(10), 2103-2109. Cho, S., Johanson, M. M., & Guchait, P. (2009). Employee intent to leave: A comparison of determinants of intent to leave versus intent to stay. International Journal of Hospitality Management, 28(3), 374-381. Chowdhury, G. M. (2000). Review of the book ‘Human resources management practices in Bangladesh’. Journal of Business Administration , 26(3&4), 117-119. Chughtai, A. A., & Zafar, S. (2006). Antecedents and Consequences of Organizational Commitment among Pakistani University Teachers. Applied HRM Research, 11(1), 39-64. Coakes, S. J., & Steed, L. G. (2003). SPSS analysis without anguish. Singapore: John Wiley. Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Erlbaum Associates. Cohen, A. (1993). Organizational commitment and turnover: A meta-analysis. Academy of Management Journal, 36(5), 1140-1157. Cohen, A. (2003). Multiple commitments in the workplace: An integrative approach. Mahwah, NJ: Lawrence Erlbaum Associates. Cohen, J., & Wheeler, J. (1997). ‘Training and Retention in African Public Sectors: Capacity-Building Lessons from Kenya’. In Grindle, M. (ed.) Getting Good Government: Capacity Building in the Public Sector of Developing Countries. Boston, MA: Harvard Institute for International Development, 125-153. Conklin, M.H., & Desselle, S.P. (2007) . Job Turnover Intentions among Pharmacy Faculty. American Journal of Pharmaceutical Education, 71(4), 1-9. Cooper, D. R., & Schindler, P. S. (2003). Business Research Methods (8th ed.). Boston, MA: McGraw Hill. Cotton, J. L., & Tuttle, J. M. (1986). Employee turnover: A meta-analysis and review with implications for research. The Academy of Management Review, 11(1), 55–70. Coyle-Shapiro, J. A. M., & Conway, N. (2005).Perceived organizational support and employee diligence, commitment and innovation. Journal of Applied Psychology, 90, 774-781. Creswell, J. W. (1998). Qualitative inquiry and research design: Choosing among five traditions. Thousand Oaks, CA: Sage. Creswell, J. W., & Tashakkori, A. (2007). Developing Publishable Mixed methods Manuscripts. Journal of Mixed Methods Research, 2(1), 107-111. Crowther, D., & Lancaster, G. (2009). Research Methods: A concise introduction to research in management and business consultancy (2nd ed.). UK: Elsevier Ltd. Currivan, D. (1999). The causal order of job satisfaction and organizational commitment in models of employee turnover. Human Resources Management Review, 9(4), 495–524. Dalessio, A., Silverman, W., & Schuck J. (1986). Paths to turnover: A re-analysis and review of existing data on the Mobley, Horner, and Hollingsworth’s turnover model. Human Relations, 39, 245-264. Daly, C.J., & Dee,J.R. (2006). Greener Pastures: Faculty Turnover Intent in Urban Public Universities. The Journal of Higher Education, 77(5), 776-803. De Carlo, T. E., & Agarwal, S. (1999). Influence of Managerial Behaviors and Job Autonomy on Job satisfaction of Industrial salesperson: A Crosscultural Study. Industrial Marketing Management, 28(1), 51-62. Deery, S. (2002). “Employee reactions to human resource management: a review and assessment”. The Journal of Industrial Relations, 44(3), 458-466. Delery, J. E., & Doty, D. H. (1996). Modes in theorizing in strategic HRM: tests of universalistic, contingencies, and configurational performance predictions. Academy of Management Journal, 39, 802-835. Delaney, J. T., & Huselid, M. A. (1996). The impact of human resource management practices on perceptions of organizational performance. Academy of management Journal, 39, 949-969. Den Hartog, D., & Verburg, R. (2004). ‘High Performance Work Systems, Organizational culture and firm effectiveness’. Human Resource Management Journal, 14(1), 55-78. Dess, G. G., Lumpkin, G. T., & Covin, J. G. (1997). Entrepreneurial strategy making and firm performance: Tests of contingency and configurational models. Strategic Management Journal, 18(9), 677-695. Dess, G. G., & Shaw, J. D. (2001). Voluntary turnover, social capital and organizational performance. The Academy of Management Review, 26(3), 446-456. Dessler, G. (2007). Human resource management. New Delhi: Prentice Hall of India Private Limited, India. Dittmer, P. R. (2002). Dimensions of the Hospitality Industry (3rd ed.). New York: John Wiley and Sons. Djurkovic, N., McCormack, D., & Casimir, G. (2008) . Workplace bullying and intention to leave: the moderating effect of perceived organizational support. Human Resource Management Journal, 18(4), 405-422. Donoghue, C., & Castle, N. G. (2006). Voluntary and involuntary nursing home staff turnover. Research on Aging, 28, 454-472. Douglas, P. J. (1990).The price Tag on Turnover. Personnel Journal,69(12), 58-61. Dulebohn, J. H., & Ferris, G. R. (1999). "The role of influence tactics in perceptions of performance evaluations' fairness". Academy of Management Journal, 42, 288-303. Dumas, J. (1999). Usability Testing Methods: Subjective Measures. American Institute for Research. Available online, www.upassoc.org; accessed on 22 January 2011. Easterby-Smith, M., Thorpe, R., & Lowe, A. (2002). Management Research, London: Sage. Eby, L. T., Freeman, D. M., Rush, M. C., Lance, C. E. (1999). “Motivational Bases of Affective Organizational Commitment: A Partial test of an Integrative Theoretical Model”. Journal of Occupational and Organizational Psychology, 72, 463-483. Edgar, F., & Geare, A. (2005). HRM practice and employee attitudes: Different measures- different results. Personnel Review, 34(5), 534- 549. Ehrenberg, R.G., Rizzo, M.R., & Jakubson, G.H. (2003). Who bears the growing cost of science at universities? Cornell Higher Education Research Institute, Working Paper 35. Ehrenberg, R., Kasper, H., & Rees, D. (1991). Faculty turnover at American colleges and universities: Analyses of AAUP Data. Economics of Education Review, 10(2), 99-110. Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500-507. Eisenberger, R., Fasolo, P., & LaMastro, V. D. (1990). Perceived organizational support and employee diligence, commitment and innovation. Journal of Applied Psychology, 75, 51-59. Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I., & Rhoades, L. (2002). “Perceived Supervisor Support: Contributions to POS and Employee Retention”. Journal of Applied Psychology, 87(3), 565-573. Fairris, D. (2004). “Internal Labor Markets and Worker Quits”. Industrial Relations, 43(3), 573-594. Fang, Y. (2001). Turnover propensity and its causes among Singapore nurses: an empirical study. International Journal of Human Resource Management, 12(5), 859-871. Faruqui, G. A., & Islam, S. (2005). Evaluation of Faculty Job Satisfaction in Private Universities. Journal of Business Studies, 1(2), 67-82. Firth, L., Mellor, D., Moore, K., & Loquet, C. (2004). How can managers reduce employee intention to quit? Journal of Managerial Psychology, 19, 170-187. Fletcher, C. (2002). ‘Appraisal: An Individual Psychological Analysis’. In Sonnentag, S. (ed.). Psychological Management of Individual Performance. Chichester: John Wiley, 115– 135. Folger, R., & Cropanzano, R. (1998). Organizational Justice and Human Resource Management. Thousand Oaks, CA: Sage Publications. Fornell, C. (1992). “A National Customer Satisfaction Barometer: The Swedish Experience”. Journal of Marketing, 56, 6-21. Gaertner, K.N., & Nollen, S.D. (1989). Career experiences, perceptions of employment practices, and psychological commitment to the organization. Human Relations, 42(11), 975-991. Gardner, T. M., Park, H. J., Moynihan, L. M., & Wright, P. M. (2001). Beginning to unlock the black box in the HR firm performance relationship: The impact of HR practices on employee attitudes and employee outcomes. CAHRS Working Papers Series, Cornell University, 2001. Gay, L. R., & Diehl, P. L. (1992). Research Methods for Business and Management. NY: Macmillan Publishing Company. Gbadamosi, G., Ndaba, J., & Oni, F. (2007). Predicting charlatan behavior in a non-Western setting: lack of trust or absence of commitment? Journal of Management Development , 26(8), 753-769. Geller, L. (1982). The failure of self- actualization therapy: A critique of Cart Rogers and Abraham Maslow. Journal of Humanistic Psychology, 22, 56-73. George, D., & Mallery, P. (2005). SPSS for Windows Step by Step (5th ed.). Pearson Education Inc, New York: USA Ghauri, P., & Grǿnhaug, K. (2005). Research Methods in Business Studies: A Practical Guide (3rd ed.). Essex, England: Pearson Education Ltd. Ghosh, B.N., & Chopra, P.K. (2003).A Dictionary of Research Methods, Leeds (UK): Wisdom House Publications. Glebbeek, A. C., & Bax, E. H. (2004). Is High Employee Turnover Really Harmful? An Empirical Test Using Company Records. Academy of Management Journal, 47(2) , 277-286. Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25, 161-178. Gould-Williams, J. (2004). The effects of “high commitment” HRM practices on employee attitudes: the views of public sector workers. Public Administration, 82(1),63-81 Gray, R.A., Niehoff, B.P., Miller, J. L. (2000). The effect of job characteristics on student employee job satisfaction and intent to turnover in college and university foodservice. Journal of the National Association of College & University Foodservices, 21, 14–29. Grace, D. H., & Khalsa, S. A. (2003). Re-recruiting faculty and staff: The antidote to today’s high attrition. Independent school, 62(3), 20-27. Grant, D., & Shields, J. (2002). “Employee reactions to human resource management: Debate and Perspectives”. The Journal of Industrial Relations, 44(3), 409-412. Green, S. B., & Salkind, N. J. (2008). Using SPSS for Windows and Macintosh: Analyzing and understanding data (5th ed.). Upper Saddle River, NJ: Prentice Hall. Green, J. M., Draper, A. K., & Dowler, E. A. (2003) Short cuts to safety: risk and ‘rules of thumb’ in accounts of food choice. Health, Risk and Society, 5, 33–52. Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). "A meta-analysis of antecedents and correlates of employee turnover: update, moderator tests, and research implications for the next millennium". Journal of Management, 26(3), 463-88. Guchait, P., & Cho, S. (2010). The impact of human resource management practices on intention to leave of employees in the service industry in India: the mediating role of organizational commitment. International Journal of Human Resource Management, 21(8), 1228-1247. Guest, D. (1997). ‘Human resource management and performance: a review an research agenda’. International Journal of Human Resource Management, 8, 263–276. Guest, D. (2002). “Human resource management, corporate performance and employee well-being: building the worker into HRM”. The Journal of Industrial Relations, 44(3), 335-58. Guthrie, J. P. (2001). High involvement work practices, turnover, and productivity: Evidence from New Zealand. Academy of Management Journal, 44, 180-190. Hackman, J., & Oldham, G. (1975). ‘Development of the job diagnostic survey’. Journal of Applied Psychology, 60, 159-170. Haines, V. Y., Jalette, P., & Larose, K. (2010). The Influence of Human Resource Management Practices on Employee Voluntary Turnover Rates in the Canadian non- governmental sector. Industrial and Labor Relations Review, 63(2), 228-246. Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (2006). Multivariate Data Analysis with Readings (6th ed.). Prentice Hall Inc., Englewood, New Jersey: USA Hagedorn, L. S. (1996). Wage equity and female faculty job satisfaction: The role of wage differentials in a job satisfaction causal model. Research in Higher Education, 37(5), 569–98. Hatton, C., & Emerson, E. (1998). Brief report: organizational predictors of actual staff turnover in a service for people with multiple disabilities . Journal of Applied Research in Intellectual Disabilities, 5, 166-171. Harrigan, M. N. (1999). An analysis of faculty turnover at the University of Wisconsin-Madison. Paper presented at the 39th annual AIR Forum, Seattle, WA, May 30- June 2. Harley, B. (2002). “Employee responses to high performance work system practices: an analysis of AWIRS95 data”. The Journal of Industrial Relations, 44(3), 418-435. Hemdi, M. A. (2006).Turnover intentions of hotel employees: the role of human resource management practices, trust in organization, and affective commitment. (Unpublished PHD thesis, Penang: Universiti Sains Malaysia). Hemdi, M. A., & Nasurdin, A. M. (2005). Turnover Intentions of Malaysian Hotel Employees: The role of human resource management practices and trust in organization. Asean Journal on Hospitality and Tourism, 4(2), 115-127. Hemdi, M. A., & Nasurdin, A. M. (2006). Predicting Turnover Intentions of Hotel Employees: The Influence of Employees Development Human Resource Management Practices and Trust in Organization. Gadjah Mada International Journal of Business , 8(1), 21-42. Herzberg, F. (1968). One more time: How do you motivate employees? Harvard Business review, 46, 53-62. Herrbach, O., Mignonac, K., & Gatignon, A-L. (2004) ‘Exploring the Role of Perceived External Prestige in Managers’ Turnover Intentions’. International Journal of Human Resource Management, 15, 1390-1407. Hilderbrand, M., & Grindle, M. (1997). ‘Building Sustainable Capacity in the Public Sector: What Can Be Done?’ In M. Grindle (ed.), Getting Good Government: Capacity Building in the Public Sector of Developing Countries (Boston: Harvard Institute for International Development), 31-61. Hinkin, T. R. (1995) . ‘A review of scale development practices in the study of organizations’. Journal of Management, 21 (5), 967-989. Hinkin, T., & Tracey, B. (2000). The cost of turnover: putting the price learning curve. Cornell Hotel and Restaurant Administration Quarterly, 2(1), 14-21. Hinton, P.R., Brownlow, C., McMurray, I., & Cozens, B. (2004). SPSS Explained. Routledge Inc, New York. Ho, R. (2006). Handbook of Univariate and Multivariate Data Analysis and Interpretation with SPSS. Chapman & Hall/CRC, New York: USA Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks CA: Sage Publications. Hofstede, G., & Hofstede, G.J. (2005). Cultures and organizations: Software of the mind. London, UK: McGraw-Hill. Holtom, B.C., Mitchell, T.R., Lee, T.W., & Eberly, M.B. (2008). Turnover and Retention Research: A glance at the past, a closer review of the present, and a venture into the future. The Academy of Management Annals, 2(1), 231-274. Hom, P.W., & Griffeth, R.W. (1995). Employee Turnover. South Western College Publishing, Cincinnati, Ohio. Honeyman, D. S., & Summers, S. R. (1994). Faculty Turnover: an Analysis by Gender, Rank, Ethnicity and Reason, paper presented in the proceedings of the national conference on Successful College Teaching, February 26-28, Orlando, Florida, USA. Hoque, K. (1999). Human resource management and performance in the UK hotel industry. British Journal of Industrial Relations, 37, 419-443. Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity and corporate financial performance. The Academy of Management Journal, 38, 635-672. Igbaria, M., & Greenhaus, J. H. (1992) . “Determinants of MIS Employees’ Turnover Intentions: A Structural Equation Model”. Communications of the ACM, 35(2) , 35-49. Iverson, R. D. (1996). Employee acceptance of organizational change: The role of organizational commitment . International Journal of Human Resource Management, 7, 122-149. Iverson, R. D. (1999). “An event history analysis of employee turnover: The case of hospital employees in Australia”. Human Resource Management Review, 9(4), 397-418. Iverson, R. D., & Deery, M. (1997). Turnover culture in the hospitality industry. Human Resource Management Journal, 17(4), 71-82. Jackson, S., & Schuler, R. (1987). Understanding human resource management, the context of organizations and their environments. Annual Review of Psychology, 46, 237-264. Jaeger, A. M. (1986). Organization Development and National Culture: Where’s the Fit? Academy of Management Review, 11, 178-190. Jahangir, N. (2011, January 23). Faculty Turnover: a real concern for private universities. The New Age, Dhaka. Accessed on April 25, 2011 . Website: http://newagebd.com/newspaper1/op-ed/6055.html Jalil, M. B. (2009, December 27). Improving human resource management in private universities. The New Nations, Dhaka. Jaramillo, F., Mulki, J., & Marshall, G. (2005). “A meta- analysis of the relationship between organization commitment and salesperson job performance: 25 years of research”. Journal of Business Research, 58(6), 128-170. Jaros, S., Jermier, J., Koehler, J., & Sincich, T. (1993). Effects of continuance, affective and moral commitment on the withdrawal process: an evaluation of structural equations models. Academy of Management Journal, 47,951-995. Jawahar, I. M., & Hemmasi, P. (2006). Perceived organizational support for women’s advancement and turnover intentions: The mediating role of job and employer satisfaction. Women in Management Review, 21(8),643-661. Joarder, M. (2009). Faculty Turnover Rate: The critical issue for private university in Bangladesh. UniLife, 1(11), 31-32. Joarder, M., & Sharif, M. (2011). Faculty Turnover in Private Universities in Bangladesh: The Tripartite Investigation. Paper presented in the International Conference on Social Science, Economics, and Art 2011 in Kuala Lumpur, Malaysia on 14-15 January. Joarder, H. R., Sharif, M. Y., & Sabiha, B. (2011). Faculty Turnover in Private Universities in Bangladesh: The Qualitative Study. East West Journal of Business and Social Studies (Forthcoming). Joarder, H. R., Sharif, M. Y., & Ahmmed, K. (2010). Mediating Role of Affective Commitment in HRM Practices and Turnover Intention Relationship: A Study in a Developing Context. Business and Economics Research Journal, 2(4), 135-158. Johnsrud, L. K., & Heck, R.H. (1994). A university’s faculty: Predicting those who will stay and those who will leave. Journal of Higher Educational Management, 10, 71-84. Johnsrud, L. K., & Heck, R. H. (1998). Faculty Work-life: Establishing Benchmarks across Groups. Research in Higher Education, 39(5), 539–555. Johnsrud, L. K., & Rosser, V. J. (2002). Faculty Members' Morale and Their Intention to Leave: A Multilevel Explanation. The Journal of Higher Education, 73(4),518-542. Joiner, T. A., & Bakalis, S. (2006). The antecedents of organizational commitment: the case of Australian casual academics. International Journal of Educational Management, 20(6), 439-452. Johlke, M. C., Stamper, C. L., & Shoemaker, M.E. (2002).Antecedents to boundary spanners and perceived organizational support. Journal of Managerial Psychology, 17(1/2), 116-128. Kacmar, K. M., Andrews, M. C., Van Rooy, D. L., Steilberg, R. C., & Cerrone, S. (2006). Sure everyone can be replaced ….but at what cost? Turnover as a predictor of unit-level performance. Academy of Management Journal, 49, 133-144. Kanter, R. M. (1977). Men and Women of the Corporation. New York: Basic Book. Kelle, U., & Laurie, H. (1995). Computer- Aided Qualitative Data Analysis. London: sage Kevin, M.M., Joan, L.C., & Adrian, J.W. (2004). “Organizational change and employee turnover”. Personnel Review, 33(2), 161-166. Khan, F. (2009, January 28). Bangladesh to focus on service sectors. Asia Pulse News. Khan, Z., Ahmed, J. U., & Sarker, S. M. (2010). Faculty Mobility in the Private Universities: Developing Country Context. KASBIT Business Journal, 3(1), 7-24. Khatri, N., Budhwar, P. & Chong, T. F. (2001). ‘Explaining employee turnover in an Asian context’. Human Resource Management Journal, 11, 54–74. Kiekbusch, R., Price, W., & Theis, J. (2003). Turnover predictors: Causes of employee turnover in sheriff operated jails. Criminal Justice Studies, 16, 67-76. Kim, S., Price, J., Mueller, C., & Watson, T. (1996). The determinants of career intent among physicians at a US Air Force hospital. Human Relations, 49(7), 947–976. Kim, S. (2005). Factors Affecting State Government Information Technology Employee Turnover Intentions. The American Review of Public Administration, 35(2), 137-156. Kinicki, A. J., Carson, K. P., & Bohlander, G. W. (1992). Relationship between an organization’s actual human resource efforts and employee attitudes. Group and Organizational Management, 17, 135-152. Kleiber, P.B. (2004) . Focus groups: more than a method of qualitative inquiry. In K. deMarrais & S.D. Lapan (Eds), foundation for research : Methods of Inquiry in Education and Social Sciences. Mahwah, NJ: Lawrence Erlbaum. Koster, F., Grip, A. D., & Fouarge, D. (2009). Does Perceived Support in Employee Development Affect Personnel Turnover? The ROA Research Memorandum, The Netherlands. Kramer, M., & Schmalenberg, C. (2008). Confirmation of Healthy Work Environment. Critical Care Nurse, 28, 56-63. Krejcie, R.V., & Morgan, D.W. (1970) . Determining sample size for business activities. Educational and Psychological Measurement, 30, 607-610. Kuvaas, B. (2008). An Exploration of How the Employee–Organization Relationship Affects the Linkage Between Perception of Developmental Human Resource Practices and Employee Outcomes. Journal of Management Studies, 45(1). Kuvaas, B. (2006). Performance appraisal satisfaction and employee outcomes: mediating and moderating roles of work motivation, International Journal of Human Resource Management, 17(3), 504–522. Lambert, E. G., Hogan, N. L., & Barton, S. M. (2001). The impact of job satisfaction on turnover intention: a test of a structural measurement model using a national sample of workers. The Social Science Journal, 38(7), 233-250. Lambert, E., & Hogan, N. (2009). The Importance of Job Satisfaction and Organizational Commitment in Shaping Turnover Intent: A test of a causal model. Criminal Justice Review, 34(1), 96-118. Lawler, E.E. (2007).Why HR practices are not evidence based. Academy of Management Journal, 50, 1033-1036. Lee, C.H., & Bruvold, N.T. (2003). ‘Creating Value for Employees: Investment in Employee Development’. International Journal of Human Resource Management, 14, 981- 1000. Lepak, D. P., & Snell, S. A. (2002). “Examining the Human Resource Architecture: The Relationships among Human Capital, Employment, and Human Resource Configurations.” Journal of Management, 28, 517-543. Lew, T-Y. (2009). The relationships between Perceived organizational support, Felt obligation, affective organizational commitment, and turnover intention of academics working with private higher education institutions in Malaysia. European Journal of Social Sciences, 9(1), 72-87. Levy, P.E., & Williams, J.R. (2004). ‘The Social Context of Performance Appraisal: A Review and Framework for the Future’, Journal of Management , 30, 881–905. Lincoln, Y.S., & Guba, E.G. (1985). Naturalistic Inquiry. Beverly Hills, CA: Sage. Lincoln, J. R., & Kalleberg, A. L. (1996). “Commitment, Quits, and Work Organizations in Japanese and US plants”. Industrial and Labor Relations Review, 50(1), 39-59. Liu, W. (2004). Perceived organization support: Linking human resource management practices with important work outcomes. Unpublished doctoral dissertation, University of Maryland, College Park, USA. Loi, R., Hang-yue, N., & Foley, S. (2006) . Linking employees’ justice perceptions to organizational commitment and intention to leave: Mediating role of perceived organizational support. Journal of Occupational and Organizational Psychology, 79, 101-120. London, M. (1993).Relationships between career motivation, empowerment , and support for career development. Journal of Occupational and Organizational Psychology, 66(1), 55-69. Lum, L., Kervin, J., Clark, K., Reid, F., & Wendy, C. (1998) .Explaining nursing turnover intent: Job satisfaction, Pay satisfaction or organizational commitment? Journal of Organizational Behaviors, 19(3), 305-320. MacDuffie, J. P. (1995).‘Human resource bundles and manufacturing performance : organizational logic and flexible production systems in the world auto industry’. Industrial and Labor Relations, 48, 197-221. MacKinnon, D. P. (2000). Contrasts in multiple mediator models. In J.S. Rose, L. Chassin, C.C. Presson, & S.J. Sherman (Eds.), Multivariate applications in substance use research: New methods for new questions (pp. 141–160). Mahwah, NJ: Erlbaum ......(2008).Introduction to statistical Mediation Analysis . New York: Erlbaum. Maertz, C. P., Stevens, M. J., & Campion, M. A. (2003). A Turnover Model for the Mexican Maquiladoras. Journal of Vocational Behavior, 63, 111-135. Maertz, C.P., & Campion, M.A. (1998).25 years of voluntary turnover research: a review and critique. International Review of Industrial and Organizational Psychology, 13, 49– 81. Maertz, C. P., Griffeth, R.W., Campbell, N. S., & Allen, D.G. (2007)."The effects of perceived organizational support and perceived supervisor support on employee turnover". Journal of Organizational Behavior, 28(8), 1059- 1075. Magner, N., Welker, R., & Johnson, G. (1996). The interactive effects of participation and outcome favorability in performance appraisal on turnover intentions and evaluations of supervisors. Journal of Occupational and Organizational Psychology, 69, 135-143. Mamun, M.Z. (2000). Total quality management of the non- government universities in Bangladesh. Management of Innovation and Technology, 1, 305-309. Martin C. (2003). ‘Explaining labor turnover: Empirical evidence from UK establishments’. Labor, 17(3), 391-412. Marshall, C., & Rossman, G. B. (2006). Designing Qualitative Research (4th ed.). Thousands Oaks, London: Sage. Marshall, M. N. (1996). Sampling for Qualitative Research. Family Practice, 13(6), 522-525. Masum, M. (2008). Higher education in Bangladesh: Problems and policies, Journal of the World Universities Forum, 1(5), 17-30. Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedents, correlates and consequences of organizational Commitment.Psychological Bulletin, 108(2), 171-194. Mayer, R.C., & Davis, J.H. (1999) . The effects of the performance appraisal system on trust for management: a field quasi-experiment. Journal of Applied Psychology, 84, 123-136. Mayfield, J., & Mayfield, M. (2008). "The creative environment's influence on intent to turnover; a structural equation model and analysis". Management Research News, 31(1), 41-56. McElroy, J. C. (2001). Managing workplace commitment by putting people first. Human Resource Management Review, 11, 327-335. McKnight, D. H., Phillips, B., & Hardgrave, B. C. (2009). Which reduces IT turnover intention the most: Workplace characteristics or job characteristics?. Information & Management, 46, 167-174. Messmer, M. (2000). “Orientation programs can be key to employee retention”, Strategic Finance, 81, 12-15. Meyer, J. P., & Allen, N. J. (1991). A Three-Component Conceptualization of Organizational Commitment. Human Resource Management Review, 1(1), 61-89. Meyer, J., & Allen, N. (1997). Commitment in the Workplace: Theory, Research and application. Sage, Newbury Park, CA. Meyer, J. P., & Smith, C.A. (2000).HRM practices and organizational commitment: Test of a mediation model. Canadian Journal of Administrative Sciences, 17(4), 319-331. Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three component conceptualization. Journal of Applied Psychology, 78, 538-551. Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A metaanalysis of antecedents, correlates, and consequences . Journal of Vocational Behavior, 61(1), 20-52. Meyers, L. S., Gamst, G., & Guarino, A. J. (2006). Applied Multivariate Research: Design and Interpretation. Thousand Oakes, CA: sage Publications. Miles, M. B., & Huberman, A. M. (1994).Qualitative Data Analysis: An Expanded Sourcebook. Thousand Oaks, CA: Sage. Miller, D. E., & Kunce, J. T. (1973). Prediction and Statistical overkill revisited. Measurement and Evaluation in Guidance, 6(3), 157-163. Miller, J. G., & Wheeler, K. G. (1992). Unraveling the mysteries of gender differences in intention to leave the organization. Journal of Organizational Behavior, 13(5) , 465-478. Mitchell, O., Mackenzie, D., Styve, G., & Gover, A. (2000). The impact of individual, organizational, and voluntary turnover among juvenile correctional staff members . Justice Quarterly, 17, 333-357. Mobley, W. H. (1982). Employee Turnover: Causes, Consequences, and Control. Reading, MA: Addison-Wesley. Mohamed, F., Taylor, G. S., & Hassan, A. (2006). Affective commitment and intention to quit: The impact of work and non-work related issues. Journal of Managerial Issues, 18(4), 512-529. Mor Barak, M. E., Nissly, J. A., & Levin, A. (2001). Antecedents to retention and turnover among child welfare, social work, and other human service employees: What can we learn from past research? A review and metaanalysis. Social Service Review, 75(4), 625-661. Morrison, E. W. (1996). Organizational citizenship behavior as a critical link between HRM practices and service quality. Human Resource Management, 34(4), 493-512. Morrell, K., Loan-Clarke, J., & Wilkinson, A. (2001). “Unweaving Leaving. The use of Models in the Management of Employee Turnover”. International Journal of Management Review, 3(3), 219-244. Morrow, P. C., & McEIroy, J. C. (2007). Efficiency as a mediator in turnoverorganizational performance relations. Human Relations, 60(6), 827-849. Moynihan, D. P., & Landuyt, N. (2008). Explaining Turnover Intention in State Government: Examining the roles of Gender, Life-cycle, and Loyalty. Review of Public Personnel Administration, 28(2), 120-143. Mowday, R., Porter, L., & Steers, R. (1982). Employee-organization linkages. New York: Academic Press. Mueller, C., Boyer, E., Price, J., & Iverson, R. (1994). Employee attachment and non-coercive conditions of work. Work and Occupations, 21, 179-212. Myers, M. D. (2009). Qualitative Research in Business & management, Sage Publications Ltd: London. Nasurdin, A. M., Hemdi, M. A., & Guat, L. P. (2008). Does perceived organizational support mediate the relationship between HRM practices and OC? Asian Academy of Management Journal, 13(1), 15-36. Naumann, E., Widmier, S. M., & Jackson, D. W. (2000). Examining the relationship between work attitudes and propensity to leave among expatriate salespeople. Journal of Personal Selling and Sales Management, 20(4), 227-241. Newaz, M.K., Ali, T., & Akhter, I. (2007). Employee Perception Regarding Turnover Decision-In the Context of Bangladesh Banking Sector. BRAC University Journal, 4(2), 67-74 Newman, L. K., & Nollen, D. S. (1996). Culture and Congruence: The Fit Between Management Practices and National Culture. Journal of International Business Studies , 27(4), 753-779. Ng, T. W. H., & Feldman, D. C. (2009). Re-examining the relationship between age and voluntary turnover. Journal of Vocational Behavior, 74, 283-294. Norusis, M. J. (1995). SPSS 6.1 Guide to data analysis. Englewood Cliffs, NJ: Prentice Hall. Nunally, J. C. (1978). Psychometric Theory (2nd ed.). NY: McGraw Hill. Ogilvie, J. R. (1986). The role of human resource management practices in predicting organizational commitment. Group and organizational studies, 11(4), 335-57. Okello-Ouni, A. (2004). Organizational support and sales force turnover in the manufacturing industry: A study of selected companies in Kampala, Uganda. Unpublished M.Sc. Dissertation, Makerere University, Uganda. Ongori, H. (2007). A review of the literature on employee turnover. African Journal of Business Management, 3, 49-54. Oshagbemi, T. (1997). Job Satisfaction profiles of university teachers. Journal of Management Psychology, 12(1), 27-39. Ovadje, F. (2009). Exploring turnover among middle managers in a non-western context. International Journal of Business Research, 10(2), 64-80. Pare', G., & Tremblay, M. (2007).The Influence of High- involvement human resource practices, Procedural justice, Organizational commitment, and Citizenship behaviors on Information technology Professionals’ Turnover Intentions. Group & Organization Management, 32(3), 326-357. Parker, O., & Wright, L. (2000).“Pay and employee commitment : the missing link”. Ivey Business Journal, 65, 70-79. Parnell, J. A., & Crandall, W. R. (2003). Propensity for participative decision making, job satisfaction, organizational commitment, organizational citizenship behaviors and intention to leave among Egyptian managers. The Multinational Business review, 11(1), 45-65. Paul, A. K., & Anantharaman, R. N. (2004). Influences of HRM practices and organizational commitment: A study among software professionals in India. Human Resource Management Quarterly, 15(1), 77-88. Pathak, R. D., Budhwar, P. S., Singh, V., & Hannas, P. (2005). Best HRM practices and employee’s psychological outcomes: A study of shipping company in Cyprus. South Asian Journal of Management, 12(4), 7-24. Patton, M. Q. (1990). Qualitative Evaluation and Research Methods. Newbury Park, CA: Sage. Pavalko, R. (1988).Sociology of Occupations and Professions . Itasca, IL: Peacock. Pearson, C. A., & Chong, J. (1997). Contributions of job content and social information on organizational commitment and job satisfaction: An exploration in a Malaysian nursing context. Journal of Occupational and Organizational Psychology, 70(4), 357-374. Pejtersen, J.H., & Kristensen, T.S. (2009).The development of the psychosocial work environment in Denmark from 1997 to 2005. The Scandinavian Journal of Work, Environment, & Health, 35(4), 284-293. Perez, J.R., & Ordonez de Pablos,P. (2003).Knowledge Management and Organizational Competitiveness: A Framework for Human Capital Analysis. Journal of Knowledge Management, 7(3), 82-93. Perry, R., Menec, V., Struthers, C., Hechter, F., Schonwetter, D., & Menges, R. (1997).‘Faculty in transition : A Longitudinal Analysis of the role of perceived control and type of institution in adjustment to post-secondary institutions’. Research in Higher Education, 38(5), 519-556. Perryer, C., Jordan, C., Firns, I., & Travaglione, A. (2010) . Predicting Turnover Intentions: The Interactive Effects of OC and POS. Management Research Review, 33 (9), 911-923. Peterson, S. L. (2004). Toward a Theoretical Model of Employee Turnover: A Human Resource Development Perspective . Human Resource Development Review, 3(3), 209-227. Pfeffer, J. (1994). Competitive advantage through people: Unleashing the power of the workforce. Boston, MA. Harvard Business School Press. Pfeffer, J. (2005). Changing mental models: HR’s most important task. Human Resource Management , 44, 123–128. Porter, L. W., & Steers, R. M. (1973). “Organizational, work and personal factors in employee turnover and absenteeism”, Psychological Bulletin, 80, 151- 176. Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational Commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 5, 603-609. Price, J. L. (1977). The study of turnover (1st ed.). Iowa state university press: IA. Price, J. (1997). Handbook of organizational measurement. International Journal of Manpower, 18(4/5/6), 303–558. Price, J. L. (2001). Reflections on the determinants on the voluntary turnover. International Journal of Manpower, 22(7/8), 600-624. Price, J. L., & Muller, C. W. (1986). Handbook of organizational measurement. Marshfield, MA: Pitman. Price, W. H., Kiekbusch, R., & Theis, J. (2007). Causes of employee turnover in sheriff operated jails. Public Personnel Management, 36(1), 51-63. Qiao, K., Luan, X., & Wang, X. (2007). HRM practices and Organizational commitment: A study about IT employees from Chinese Private-Owned Enterprise. Liaoning Science Foundation Grant (No. 20072193). Quddus, M., & Rashid, S. (2000). The Worldwide Movement in Private Universities. American Journal of Economics and Sociology, 59(3). Rahman, L. (2008, January 7). “Private universities in rural Bangladesh”. The Daily Independent Bangladesh, p. 9, Dhaka. Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: the contribution of perceived organizational support. Journal of Applied Psychology, 86, 825-836. Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714. Riley, D. (2006).Turnover Intentions: The Mediation effects of Job satisfaction, Affective commitment and Continuance commitment. Unpublished Master’s Thesis, The University of Waikato, New Zealand. Rosser, V.J. (2004).Faculty members’ intentions to leave: A national study on their work-life and satisfaction. Research in Higher Education, 45(3), 285– 309. Rosser, V. J. (2005). Measuring the change in faculty perceptions over time: An examination of their work life and satisfaction. Research in Higher Education, 46(1), 81- 107. Rosser, V. J. & Townsend, B. K. (2006). Determining Public 2-Year College Faculty’s Intent to Leave: An Empirical Model, The Journal of Higher Education, 77(1), 124-147. Rubin, H. J., & Rubin, I. S. (2005). Qualitative Interviewing: The Art of Hearing Data (2nd ed.). Thousand Oaks, CA: Sage. Salkind, N. J. (1997). Exploring Research. New Jersey: Prentice hall Samad, S. (2006). Predicting turnover intentions: The case of Malaysian government doctors. Journal of American Academy of Business, 8(2), 113-119. Samuel, M. O., & Chipunza, C. (2009). Employee retention and turnover: using motivational variables as a panacea. African Journal of Business Management, 3(8), 410-415. Schneider, B., & Bowen, D. (1993).The Service organization: human resources management is crucial. Organizational Dynamics, 21(4), 39-52. Schuler, R. S., & Jackson, S. E. (1987).“Linking competitive strategies with human resources practices”. Academy of Management Executive, 1(3), 207-220. Schuler, R. S., Dolan, S. L., & Jackson, S. (2001). ‘Trends and Emerging Issues in Human Resource Management: Global and Transcultural Perspectiveintroduction’. International Journal of Manpower, 22, 195-197. Schuler, R. S., & MacMillan, I. C. (1984). Gaining competitive advantage through human resource management practices. Human Resource Management, 23(3), 241-255. Sekaran, U. (2003). Research methods for business, a skill building approach (4th ed.). New York: John Wiley & Sons, Inc. Settoon, R. P., Bennett, N., & Liden, R.C. (1996).“Social exchange in organizations : Perceived organizational support, Leader-member exchange, and employee reciprocity.” Journal of Applied Psychology, 81, 219-227. Shahzad, K., Bashir, S., & Ramay, M. I. (2008). Impact of HR Practices on Perceived Performance of University Teachers in Pakistan. International Review of Business Research Papers, 4(2), 302- 315. Shahzad, K., Rehman, U., Shad, I., Gul, A., & Khan, M. A. (2011).Work-Life Policies and Job stress as determinants of turnover intentions of customer service representatives in Pakistan. European Journal of Social Sciences, 19(3), 403-411. Shaw, J. D., Gupta, N., & Delery, J. E. (2005). Alternative conceptualizations of the relationship between voluntary turnover and organizational performance. The Academy of Management Journal, 48, 50-68. Shaw, J. D., Delery, J. R., Jenkins, G. D., & Gupta, N. (1998). ‘An organization-level analysis of voluntary and involuntary turnover’. Academy of Management Journal, 41, 511-525. Sherony, K. M., & Green, S. G. (2002). “Coworker exchange: relationships between coworkers, leader-member exchange and work attitudes”. Journal of Applied Psychology, 87, 542-8. Shore, L.M., & Shore, T.M. (1995).‘Perceived organizational support and organizational justice’. In Cropanzano, R. S. and Kacmar, K. M. (Eds), Organizational Politics, Justice, and Support: Managing the Social Climate of the Workplace. Westport, CT: Quorum, 149–64. Shore, L. M., & Wayne, S, J. (1993). Commitment and employee behaviors: Comparison of affective commitment and continuance commitment with perceived organizational support. Journal of Applied Psychology, 78(5), 774-780. Shore, L. M., Tetrik, L. E., Lynch, P. G., & Barksdale, K. (2006). Social and economic exchange: Construct development and validation. Journal of Applied Social Psychology, 36(4), 837-867. Sitzia, J. & Wood, N. (1998). Response rate in patient satisfaction research: an analysis of 210 published studies. International Journal for Quality in Health Care, 10(4), 311-317. Slattery, J. P., & Selvarajan, T. T. (2005). Antecedents to temporary employee’s turnover intentions. Paper submitted for the Organizational Behavior and Organizational Theory track at the March 31-April 2,Midwest Academy of Management’s Annual Meeting. Smart, J.C. (1990). A causal model of faculty turnover intentions. Research in Higher Education, 31(5), 405-424. Solnet, D. (2006). Introducing employee social identification to customer satisfaction research: A hotel industry study. Managing Service Quality, 16(6), 575-594. Spector, P. (1986). Perceived control by employees: A meta-analysis of studies concerning autonomy and participation at work. Human Relations, 39, 1005–1016. Steel, R., & Ovalle, N. (1984). A review and meta-analysis of research on the relationship between behavioral intentions and employee turnover.Journal of Applied Psychology, 69, 673–686. Stewart, G. L., & Brown, K. G. (2009). Human Resource Management: Linking Strategy to Practices. John Wiley & Sons Inc. USA. Stinglhamber, F., De Cremer, D., & Mercken, L. (2006). Perceived Support as a mediator of the relationship between justice and trust: a multiple approach. Group and Organizational Management, 13(4), 442-468. Stovel, M., & Bontis, N. (2002).Voluntary turnover: knowledge management friend or foe? Journal of Intellectual Capital, 3(3), 303- 322. Sturges, J., Conway, N., Guest, D., & Lifefooghe, A. (2005).Managing the career deal: the psychological contract as a framework for understanding career management, organizational commitment, and Work behavior. Journal of Organizational Behavior, 26(7), 821-838. Su, Z., & Yeganeh, H. (2008). An examination of human resource management practices in Iranian public sector. Personnel Review, 37(2), 203-221. Sukamolson, S. (2005). Fundamentals of Quantitative Research. Chulalongkorn University Language Institute. Thailand. Szamosi, L. T. (2006). Just what are tomorrow’s SME employees looking for?. Education & Training , 48(8/9), 654-665. Tack, M.W., & Patitu, C.L. (1992). Faculty Job satisfaction: Woman and minorities in Peril. ASHE-ERIC higher education report no. 4. Washington, D. C: Association for the study of higher education. Tan, F.M. (2008).Organizational support as the mediator of career related HRM practices and affective commitment: Evidence from knowledge workers in Malaysia. Research and Practices in Human Resource Management, 16(2), 8-24. Tansky, J. W., & Cohen, D. J. (2001). The relationship between organizational support, employee development, and organizational commitment: An empirical study. Human Resource Development Quarterly, 12(3), 285-300. Teseema, M., & Soeters, J. (2006). Challenges and prospects of HRM in developing countries: testing the HRM-performance link in Eritrean civil service. International Journal of Human Resource Management, 17(1), 86-105. Tett, R., & Meyer, J. (1993).Job satisfaction, organizational commitment , turnover intention, and turnover: Path analyses based on meta-analytic findings. Personnel Psychology, 46(2),259–294. Texas Higher Education Coordinating Board (2001). Faculty turnover and Retention: Faculty Exit Surveys. USA. Tham, P. (2007). Why Are They Leaving? Factors Affecting Intention to Leave among Social Workers in Child Welfare. The British Journal of Social Work, 37(7), 1225-1246. The Daily Star (2004). Staff Reporter: University Grants Commission report on the performance of the private universities in Bangladesh. Thibaut, J. W., & Kelley, H. H. (1959). The Social Psychology of groups. New York: John Wiley and Sons Inc. Ton, Z., & Huckman, R. S. (2008). Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance. Organization Science, 19(1), 56-68. Torrington, D., & Hall, L. (1998). Human Resource Management (4th ed.). Prentice Hall. Trevor, C. O. (2001).Interactions among actual ease-of-movement determinants and job satisfaction in the prediction of voluntary turnover. Academy of Management Journal, 44, 621- 638. Tsai, W-C., & Tai, W-T. (2003). ‘Perceived Importance as a Mediator of the Relationship between Training Assignment and Training Motivation’. Personnel Review, 32, 151-163. Tumwesigye, G. (2010). The relationship between perceived organizational support and turnover intentions in developing country: The mediating role of organizational commitment. African Journal of Business management, 4(6), 942-952. Tzafrir, S. S., Harel, T. L., Baruch, Y., & Dolan, S.L. (2004). ‘The Consequences of Emerging HRM practices for Employees’ Trust in their Managers.’ Personnel Review, 33, 628-647. Uddin, M. S. (2006). Consumers’ evaluation of quality and cost of education at private universities in Bangladesh. Journal of Socioeconomic Research & Development, 3(1),34-41. Uddin, M. M. (2008). Credit for the Poor: The Experience of Rural Development Scheme of Islamic Bank Bangladesh Limited. The Journal of Nepalese Business Studies, 5(1), 62-75. United Nations (2002). The Least Developed Countries Report: Escaping the poverty trap, New York: United Nations. University Grants Commission (2008). UGC official profile. University Grants Commission (2009, March. 24). UGC expresses dissatisfaction on the activities of the private universities. The Daily Ittefaq, Dhaka, P. 1 Vandenberg, J. R., & Nelson, J. B. (1999). Disaggreatives the motives underlying turnover intentions: when do intentions predict turnover behavior. Human Relations, 52, 1340-1352. Van Scooter, J. R. (2000). Relationships of task performance and contextual performance with turnover, job satisfaction, affective commitment. Human Resource Management Review, 10(1), 79-96. Veal, A. J. (2005). Questionnaire Surveys in Business Research Methods. A managerial approach (2nd ed.). Pearson Education Australia. Wasti, S. A. (2003). Organizational commitment, turnover intentions, and the influence of cultural values. Journal of Occupational and Organizational Psychology, 76, 303-321. Way, S. A. (2002). “High Performance Work Systems and Intermediate Indicators of Firms Performance within the US Small Business Sector. Journal of Management, 28(6), 765-785 Wayne, S.J., Shore, L.M., & Liden, R.C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40,82-1 Weiler, W. C. (1985). Why do faculty members leave the university?. Research in Higher Education, 23(3), 270–277. Weisberg, J., & Kirshenbaum, A. (1993).‘Gender and turnover : a reexamination of the impact of sex on intent and the actual job changes’. Human Relations, 46(8). Whitener, E. M. (2001). ‘Do high commitment human resource practices affect employee commitment? A cross-level analysis using hierarchical linear modeling’. Journal of Management, 27, 515–535. Whitfield, K., & Strauss, G. (1998) . Researching the World of Work, London, ILR Press. Williams, J.G. (2003). The Importance of HR practices and workplace trust in achieving superior performance: A study of public sector organizations. International Journal of Human Resource Management, 14(1), 28-54. Willis, C. (2000). “Go for your goals”. Working Woman, March, 6-7. Winterton, J. (2004). A conceptual model of labor turnover and retention. Human resource Development International, 7(3), 371-390. Wong, Y.T., Ngo, H.Y., & Wong, C.S. (2002). Affective organizational commitment of workers in Chinese joint ventures. Journal of Managerial Psychology, 17(7/8), 580-598. Wright, P.M., & Boswell, W.R. (2002). ‘Desegregating HRM: a review and synthesis of micro and macro human resource management research’. Journal of Management, 28, 247–276. World Fact Book (2008). Section: Bangladesh. Accessed on 20th December, 2010. Wright, P. M., McMahan, G. C., & McWilliams, A. (1994). ‘Human resources and sustained competitive advantage: a resource-based perspective’. International Journal of Human Resource Management, 5, 301-326. Wright, P. M., Gardner, T. M., & Moynihan, L. M. (2003). The impact of HR practices on the performance of business. Human Resource Management Journal, 13, 21-36. Xu, Y. J. (2008). “Faculty Turnover: Discipline-Specific Attention is warranted”. Research in Higher Education, 49, 40-61. Yamaguchi, I. (2001). Perceived organizational support for satisfying autonomy needs of Japanese white-collar workers: a comparison between Japanese and US-affiliated companies, Journal of Managerial Psychology, 16(5/6), 434–449. Yeoh, S.F., Lim, C.L., & Syuhaily, O. (2010).An Exploratory Study on Turnover Intention among Private Sector Employees. International Journal of Business and Management, 5(8), 57- 64. Yousef, D. A. (2000). "Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a non-western country". Journal of Managerial Psychology, 15(1),6-24. Yu, B.B., & Egri, C.P. (2005). Human Resource Management Practices and affective organizational commitment: A comparison of Chinese employees in a state-owned enterprise and a joint venture. Asia Pacific Journal of Human Resources, 43(3), 332-360. Zaleska, K. J., & de Menezes, L. M. (2007). Human resources development practices and their association with employee attitudes: Between traditional and new careers. Human Relations, 60(7), 987-1018. Zhang, H., & Agarwal, N. C. (2009). The mediating roles of organizational justice on the relationships between HR practices and workplace outcomes: an investigation in China. The International Journal of Human Resource Management, 20(3), 673-693. Zhao, W., & Zhou, X. (2008). Intra-organizational career advancement and voluntary turnover in a multinational bank in Taiwan. Career Development International, 13(5), 402-424. Zhou, Y., & Volkwein, J. F. (2004). Examining the influence on faculty departure intentions: A comparison of tenured versus non-tenured faculty at research universities using NSOPF-99. Research in Higher Education, 45(2). Zikmund, W. G. (2003). Business Research Methods (7th ed.). Mason, OH: Thompson South-Western.