Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad

Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad

Tenaga Nasional Berhad (TNB) is a monopoly company being in charge of power utility. TNB as a whole strives to cater power electricity to all consumers situated in Malaysia and Sabah with the aid of its core division which includes Asset Maintenance, Transmission. TNB focuses on how to “keep the lig...

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Main Author: S.B. Thilakavathi, Balakrishnan
Format: Thesis
Language:eng
eng
Published: 2012
Subjects:
HF5548.7-5548.85 Industrial Psychology
Online Access:https://etd.uum.edu.my/3543/1/s804649.pdf
https://etd.uum.edu.my/3543/8/s804649.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Abdullah, Nor Azimah Chew
topic HF5548.7-5548.85 Industrial Psychology
spellingShingle HF5548.7-5548.85 Industrial Psychology
S.B. Thilakavathi, Balakrishnan
Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad
description Tenaga Nasional Berhad (TNB) is a monopoly company being in charge of power utility. TNB as a whole strives to cater power electricity to all consumers situated in Malaysia and Sabah with the aid of its core division which includes Asset Maintenance, Transmission. TNB focuses on how to “keep the lights on” without interruption. Such demanding situations and requirements at times lead to stress to employees regardless of their position and status in the organization. The problem of the occupational stress may affect the performance of the TNB’s employees. Therefore, leaders are identified to execute important roles and task to serve, to deliver and to excel in the business. A study was performed to find out the best leadership style that TNB should implement in her organization. Using a proportionate stratified random sampling, questionnaire survey was employed and distributed to the employees of Asset Maintenance, Transmission Division via their General Manager (Human Resource Management & Administration Services), Transmission Division, TNB. A total of 175 employees participated in this study, representing a response rate of 55.21%. However the actual usable data was 53.94% (171). Hierarchical multiple regression analyses were conducted to test the hypotheses posited in this study. The regression results indicated that: (1) it is partially supported for a significant relationship between leadership style and job performance, (2) it is partially supported for a significant relationship between leadership style and occupational stress. The findings showed that preferable leadership style was democratic, in which potent to be predictors of job performance within the Asset Maintenance Department of Transmission Division in TNB.
format Thesis
qualification_name masters
qualification_level Master's degree
author S.B. Thilakavathi, Balakrishnan
author_facet S.B. Thilakavathi, Balakrishnan
author_sort S.B. Thilakavathi, Balakrishnan
title Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad
title_short Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad
title_full Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad
title_fullStr Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad
title_full_unstemmed Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad
title_sort mediating impact of occupational stress on leadership styles and job performance in asset maintenance-transmission division, tenaga nasional berhad
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2012
url https://etd.uum.edu.my/3543/1/s804649.pdf
https://etd.uum.edu.my/3543/8/s804649.pdf
_version_ 1747827598002487296
spelling my-uum-etd.35432016-04-24T00:23:56Z Mediating Impact of Occupational Stress on Leadership Styles and Job Performance in Asset Maintenance-Transmission Division, Tenaga Nasional Berhad 2012 S.B. Thilakavathi, Balakrishnan Abdullah, Nor Azimah Chew Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5548.7-5548.85 Industrial Psychology Tenaga Nasional Berhad (TNB) is a monopoly company being in charge of power utility. TNB as a whole strives to cater power electricity to all consumers situated in Malaysia and Sabah with the aid of its core division which includes Asset Maintenance, Transmission. TNB focuses on how to “keep the lights on” without interruption. Such demanding situations and requirements at times lead to stress to employees regardless of their position and status in the organization. The problem of the occupational stress may affect the performance of the TNB’s employees. Therefore, leaders are identified to execute important roles and task to serve, to deliver and to excel in the business. A study was performed to find out the best leadership style that TNB should implement in her organization. Using a proportionate stratified random sampling, questionnaire survey was employed and distributed to the employees of Asset Maintenance, Transmission Division via their General Manager (Human Resource Management & Administration Services), Transmission Division, TNB. A total of 175 employees participated in this study, representing a response rate of 55.21%. However the actual usable data was 53.94% (171). Hierarchical multiple regression analyses were conducted to test the hypotheses posited in this study. The regression results indicated that: (1) it is partially supported for a significant relationship between leadership style and job performance, (2) it is partially supported for a significant relationship between leadership style and occupational stress. The findings showed that preferable leadership style was democratic, in which potent to be predictors of job performance within the Asset Maintenance Department of Transmission Division in TNB. 2012 Thesis https://etd.uum.edu.my/3543/ https://etd.uum.edu.my/3543/1/s804649.pdf text eng validuser https://etd.uum.edu.my/3543/8/s804649.pdf text eng public masters masters Universiti Utara Malaysia Abdul Raouf. (2004). Productivity enhancement using safety and maintenance integration. Kybernotes, 33(7), 1116-1126. Abudayyeh, O., Fredericks, T.K., Butt, S.E., & Shaar, A. (2006). An investigation of management's commitment to construction safety. International Journal of Project Management 24, 167-174. Balasuperamaniam, R. (2003). A comparison of occupational safety and health management system in multinational corporations and governmet owned companies. Universiti Kebangsaan Malaysia, Bangi. Bambale, A.J.a. (2011). 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