A Study on Critical Success Factors (CSFs) of Soft Technology Implementation in Manufacturing Companies

The study aims to identify the possible critical factors that contribute to the success of soft technology such as Total Quality Management (TQM) and Just-In-Time (JIT) implementation in manufacturing companies. This study also investigates soft technology and technology adoption, using the critica...

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Main Author: Zuraida, Muhammad Hashim
Format: Thesis
Language:eng
eng
Published: 2012
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Online Access:https://etd.uum.edu.my/3572/1/s804304.pdf
https://etd.uum.edu.my/3572/7/s804304.pdf
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institution Universiti Utara Malaysia
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language eng
eng
advisor Muhamad, Barudin
topic TS Manufactures
spellingShingle TS Manufactures
Zuraida, Muhammad Hashim
A Study on Critical Success Factors (CSFs) of Soft Technology Implementation in Manufacturing Companies
description The study aims to identify the possible critical factors that contribute to the success of soft technology such as Total Quality Management (TQM) and Just-In-Time (JIT) implementation in manufacturing companies. This study also investigates soft technology and technology adoption, using the critical success factors (CSFs) approach, implementation success factors, indicators of technology success, and some previous studies. The data collected using a mailed questionnaires survey of manufacturing companies in the state of Selangor. Result of the study shows that top management support and commitment and proper strategic planning are the success factors for manufacturing companies in implementation soft technology. The relationship between those two variables is significant and correlation is very strong. The outcomes provide useful insights into our knowledge of how these possible critical factors will be useful in devising suitable approaches that will benefit manufacturing companies. A set of questionnaires were sent to 100 organizations within the manufacturing companies in Selangor.
format Thesis
qualification_name masters
qualification_level Master's degree
author Zuraida, Muhammad Hashim
author_facet Zuraida, Muhammad Hashim
author_sort Zuraida, Muhammad Hashim
title A Study on Critical Success Factors (CSFs) of Soft Technology Implementation in Manufacturing Companies
title_short A Study on Critical Success Factors (CSFs) of Soft Technology Implementation in Manufacturing Companies
title_full A Study on Critical Success Factors (CSFs) of Soft Technology Implementation in Manufacturing Companies
title_fullStr A Study on Critical Success Factors (CSFs) of Soft Technology Implementation in Manufacturing Companies
title_full_unstemmed A Study on Critical Success Factors (CSFs) of Soft Technology Implementation in Manufacturing Companies
title_sort study on critical success factors (csfs) of soft technology implementation in manufacturing companies
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2012
url https://etd.uum.edu.my/3572/1/s804304.pdf
https://etd.uum.edu.my/3572/7/s804304.pdf
_version_ 1747827604313866240
spelling my-uum-etd.35722016-04-24T03:18:19Z A Study on Critical Success Factors (CSFs) of Soft Technology Implementation in Manufacturing Companies 2012-12 Zuraida, Muhammad Hashim Muhamad, Barudin Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business TS Manufactures The study aims to identify the possible critical factors that contribute to the success of soft technology such as Total Quality Management (TQM) and Just-In-Time (JIT) implementation in manufacturing companies. This study also investigates soft technology and technology adoption, using the critical success factors (CSFs) approach, implementation success factors, indicators of technology success, and some previous studies. The data collected using a mailed questionnaires survey of manufacturing companies in the state of Selangor. Result of the study shows that top management support and commitment and proper strategic planning are the success factors for manufacturing companies in implementation soft technology. The relationship between those two variables is significant and correlation is very strong. The outcomes provide useful insights into our knowledge of how these possible critical factors will be useful in devising suitable approaches that will benefit manufacturing companies. A set of questionnaires were sent to 100 organizations within the manufacturing companies in Selangor. 2012-12 Thesis https://etd.uum.edu.my/3572/ https://etd.uum.edu.my/3572/1/s804304.pdf text eng validuser https://etd.uum.edu.my/3572/7/s804304.pdf text eng public masters masters Universiti Utara Malaysia Acur, N., Boer, H., & Laugen, B. T. (2003). Hard and soft investment for optimal business performance. Paper presented at the 1st Joint International EurOMAPOMS Conference, Como, Italy. Agarwal, D. 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