Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan

Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan

The launch of Government Transformation Program (GTP) is a starting point towards a mind change of the whole people in the country. The changes brought about by the Government covering various aspects including human capital development. Talking about human capital, we cannot run away from discussin...

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Main Author: Hisham Azlin, Zainun
Format: Thesis
Language:eng
eng
Published: 2013
Subjects:
HD58.9 Organizational Effectiveness.
Online Access:https://etd.uum.edu.my/3590/1/s811237.pdf
https://etd.uum.edu.my/3590/7/s811237.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Abdul Kadir, Kadzrina
topic HD58.9 Organizational Effectiveness.
spellingShingle HD58.9 Organizational Effectiveness.
Hisham Azlin, Zainun
Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan
description The launch of Government Transformation Program (GTP) is a starting point towards a mind change of the whole people in the country. The changes brought about by the Government covering various aspects including human capital development. Talking about human capital, we cannot run away from discussing labor issues in the country, including those in the public sector. The need to improve self-competence as well as having a competitive advantage always been emphasized especially in the aspect of skills. Therefore, this study aims to examine the relationship and influence of various skills (multi-skilling) on the work performance of support staff working in the Ministry of Defence. This study is also aim to determine the strength on the influence of multiskilling elements such as supervision, leadership, self-regulation and multi-tasking with job performance. A total of 304 respondents were involved in this survey. Descriptive analysis techniques used to assess the level of performance and multi-skilling based on the demographic factors like educational level, gender and age. Whereas inferential analysis such as one way ANOVA, Post Hoc test, Pearson correlation and Standard Multiple Regression was used to test hypotheses formulated. The results showed that there are differences between the performance of multi-skilling and work performance based on the factors like length of service period, educational level and gender except for an age. In addition, there is also a significant relationship between the dimensions of multi-skilling (vertical and horizontal) on the work performance. The study also found that multi-skilling influenced work performance by 40.4% where multi-tasking is the best determinant followed by self-leadership and self-supervision. Meanwhile, the self regulatory element showed no significant effects on the work performance of the Ministry of Defence support staff
format Thesis
qualification_name masters
qualification_level Master's degree
author Hisham Azlin, Zainun
author_facet Hisham Azlin, Zainun
author_sort Hisham Azlin, Zainun
title Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan
title_short Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan
title_full Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan
title_fullStr Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan
title_full_unstemmed Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan
title_sort pengaruh kepelbagaian kemahiran (multi-skilling) terhadap prestasi kerja kakitangan sokongan kementerian pertahanan
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2013
url https://etd.uum.edu.my/3590/1/s811237.pdf
https://etd.uum.edu.my/3590/7/s811237.pdf
_version_ 1747827608319426560
spelling my-uum-etd.35902022-10-06T07:07:50Z Pengaruh Kepelbagaian Kemahiran (Multi-Skilling) Terhadap Prestasi Kerja Kakitangan Sokongan Kementerian Pertahanan 2013-01 Hisham Azlin, Zainun Abdul Kadir, Kadzrina Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.9 Organizational Effectiveness. The launch of Government Transformation Program (GTP) is a starting point towards a mind change of the whole people in the country. The changes brought about by the Government covering various aspects including human capital development. Talking about human capital, we cannot run away from discussing labor issues in the country, including those in the public sector. The need to improve self-competence as well as having a competitive advantage always been emphasized especially in the aspect of skills. Therefore, this study aims to examine the relationship and influence of various skills (multi-skilling) on the work performance of support staff working in the Ministry of Defence. This study is also aim to determine the strength on the influence of multiskilling elements such as supervision, leadership, self-regulation and multi-tasking with job performance. A total of 304 respondents were involved in this survey. Descriptive analysis techniques used to assess the level of performance and multi-skilling based on the demographic factors like educational level, gender and age. Whereas inferential analysis such as one way ANOVA, Post Hoc test, Pearson correlation and Standard Multiple Regression was used to test hypotheses formulated. The results showed that there are differences between the performance of multi-skilling and work performance based on the factors like length of service period, educational level and gender except for an age. In addition, there is also a significant relationship between the dimensions of multi-skilling (vertical and horizontal) on the work performance. The study also found that multi-skilling influenced work performance by 40.4% where multi-tasking is the best determinant followed by self-leadership and self-supervision. Meanwhile, the self regulatory element showed no significant effects on the work performance of the Ministry of Defence support staff 2013-01 Thesis https://etd.uum.edu.my/3590/ https://etd.uum.edu.my/3590/1/s811237.pdf text eng public https://etd.uum.edu.my/3590/7/s811237.pdf text eng public masters masters Universiti Utara Malaysia Abd. Shukor, Noran Fauziah Yaakub & Rosna Awang Hashim (2002). Job Motivation and Performance of Secondary School Teachers. Malaysian Management Journal, 6(1 &2), 17-24. Abu Bakar Abdullah. (2010, November 22). 6,133 Penjawat Awam Bermasalah. Berita Harian. Ackerman, P.L. (1988). 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