Dyadic Relational Quality and Communication Satisfaction among Universiti Utara Malaysia (UUM) Employees

This study attempts to investigate the dyadic relations quality and communication satisfaction among employees of Universiti Utara Malaysia (UUM). Specifically, these studies examine the relationship between Leader-member-exchange (LMX) quality and subordinates communication satisfaction. Multiple r...

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Main Author: Aida Suhana, Abdul Hamid
Format: Thesis
Language:eng
Published: 2010
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Online Access:https://etd.uum.edu.my/3725/1/s804695.pdf
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id my-uum-etd.3725
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
advisor Abu Bakar, Hassan
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Aida Suhana, Abdul Hamid
Dyadic Relational Quality and Communication Satisfaction among Universiti Utara Malaysia (UUM) Employees
description This study attempts to investigate the dyadic relations quality and communication satisfaction among employees of Universiti Utara Malaysia (UUM). Specifically, these studies examine the relationship between Leader-member-exchange (LMX) quality and subordinates communication satisfaction. Multiple regression analysis used to examine the relationship among 130 employees in UUM. Findings indicate that affect, loyalty, perceived contribution and respect are strongly related to subordinate’s communications satisfaction. The implications of this study discussed further are elaborated.
format Thesis
qualification_name masters
qualification_level Master's degree
author Aida Suhana, Abdul Hamid
author_facet Aida Suhana, Abdul Hamid
author_sort Aida Suhana, Abdul Hamid
title Dyadic Relational Quality and Communication Satisfaction among Universiti Utara Malaysia (UUM) Employees
title_short Dyadic Relational Quality and Communication Satisfaction among Universiti Utara Malaysia (UUM) Employees
title_full Dyadic Relational Quality and Communication Satisfaction among Universiti Utara Malaysia (UUM) Employees
title_fullStr Dyadic Relational Quality and Communication Satisfaction among Universiti Utara Malaysia (UUM) Employees
title_full_unstemmed Dyadic Relational Quality and Communication Satisfaction among Universiti Utara Malaysia (UUM) Employees
title_sort dyadic relational quality and communication satisfaction among universiti utara malaysia (uum) employees
granting_institution Universiti Utara Malaysia
granting_department College of Arts and Sciences (CAS)
publishDate 2010
url https://etd.uum.edu.my/3725/1/s804695.pdf
_version_ 1747827634410094592
spelling my-uum-etd.37252022-04-21T06:50:33Z Dyadic Relational Quality and Communication Satisfaction among Universiti Utara Malaysia (UUM) Employees 2010 Aida Suhana, Abdul Hamid Abu Bakar, Hassan College of Arts and Sciences (CAS) Awang Had Salleh Graduate School of Arts & Sciences HD28-70 Management. Industrial Management This study attempts to investigate the dyadic relations quality and communication satisfaction among employees of Universiti Utara Malaysia (UUM). Specifically, these studies examine the relationship between Leader-member-exchange (LMX) quality and subordinates communication satisfaction. Multiple regression analysis used to examine the relationship among 130 employees in UUM. Findings indicate that affect, loyalty, perceived contribution and respect are strongly related to subordinate’s communications satisfaction. The implications of this study discussed further are elaborated. 2010 Thesis https://etd.uum.edu.my/3725/ https://etd.uum.edu.my/3725/1/s804695.pdf text eng public http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000775404 masters masters Universiti Utara Malaysia Adler, R. B. & Rodman, G. (2003). Understanding Human Communication. (8th ed). New York: Oxford. Ang Magdalene Chooi Hwa, Muhamad Jantani & Mahfooz A. Ansari, A, (2009). Supervisory vs. Subordinate perception on leader member exchange quality: A Malaysian perspective. Jurnal of Business and Management, vol. 4(7). Berger, C.R. (2005). Interpersonal communication: Theoretical perspective, future research. Journal of Communication, pp. 415-447. Berita Harian. (12th April 2010). Pensyarah saman Nain Canselor. Retrieved on 25th August 2010 from www.beritaharianonline.com.my. Bhal. T. K., Gulati. N. and Ansari (2009) A. M. 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