The Mediating-Moderating Effects of Job Stress and Organizational Support on the Relationship Between Job Demands Resources and Nurses' Job Performance in Saudi Public Hospitals

The Mediating-Moderating Effects of Job Stress and Organizational Support on the Relationship Between Job Demands Resources and Nurses' Job Performance in Saudi Public Hospitals

This study examined the determinants of nurses’ job performance in public hospitals in Saudi Arabia. Specifically, the objectives were: (1) to identify the job performance level of nurses in Saudi Arabia; (2) to examine the relationship between job demands and resources, and nurses’ performance; (3)...

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Main Author: Al-Homayan, Abdullah Mohammad
Format: Thesis
Language:eng
eng
Published: 2013
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/3767/1/s92186.pdf
https://etd.uum.edu.my/3767/8/s92186.pdf
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id my-uum-etd.3767
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Mohd. Shamsudin, Faridahwati
Subramaniam, Chandrakantan
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Al-Homayan, Abdullah Mohammad
The Mediating-Moderating Effects of Job Stress and Organizational Support on the Relationship Between Job Demands Resources and Nurses' Job Performance in Saudi Public Hospitals
description This study examined the determinants of nurses’ job performance in public hospitals in Saudi Arabia. Specifically, the objectives were: (1) to identify the job performance level of nurses in Saudi Arabia; (2) to examine the relationship between job demands and resources, and nurses’ performance; (3) to investigate the effect of job stress as a mediating variable on the relationship between job demands and resources, and nurses’ performance; and (4) to determine the moderating effect of organizational support on the relationship between job stress and nurses’ performance. The study utilized a survey method and questionnaires which were distributed to a sample of 1,443 nurses at nine hospitals. Several statistical techniques were used including reliability, factor analysis, bivariate correlation analyses, multiple regression, and hierarchical regression analyses. The study found the level of nurses’ job performance to be moderate. Also the study found direct significant relationships among the tested job demands and job resources variables with nurses’ job performance. Moreover, the study found partial support for the role of job stress as a mediator in the relationship between job demands and resources (JD-R) and nurses’ job performance. Job stress mediated the relationship between the job demands resources variables (except job security) and two dimensions of job contextual performance (compliance and volunteering for additional duties). In addition, the study found that organizational support moderated the relationship between job stress and all dimensions of nurses’ job task performance (i.e. provision of information, coordination, provision of support and technical care), and two dimensions of nurses’ job contextual performance (i.e. interpersonal support and volunteering for additional duties). Contributions, limitations, and implications of the study are also discussed.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Al-Homayan, Abdullah Mohammad
author_facet Al-Homayan, Abdullah Mohammad
author_sort Al-Homayan, Abdullah Mohammad
title The Mediating-Moderating Effects of Job Stress and Organizational Support on the Relationship Between Job Demands Resources and Nurses' Job Performance in Saudi Public Hospitals
title_short The Mediating-Moderating Effects of Job Stress and Organizational Support on the Relationship Between Job Demands Resources and Nurses' Job Performance in Saudi Public Hospitals
title_full The Mediating-Moderating Effects of Job Stress and Organizational Support on the Relationship Between Job Demands Resources and Nurses' Job Performance in Saudi Public Hospitals
title_fullStr The Mediating-Moderating Effects of Job Stress and Organizational Support on the Relationship Between Job Demands Resources and Nurses' Job Performance in Saudi Public Hospitals
title_full_unstemmed The Mediating-Moderating Effects of Job Stress and Organizational Support on the Relationship Between Job Demands Resources and Nurses' Job Performance in Saudi Public Hospitals
title_sort mediating-moderating effects of job stress and organizational support on the relationship between job demands resources and nurses' job performance in saudi public hospitals
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2013
url https://etd.uum.edu.my/3767/1/s92186.pdf
https://etd.uum.edu.my/3767/8/s92186.pdf
_version_ 1747827642279657472
spelling my-uum-etd.37672022-04-10T02:36:42Z The Mediating-Moderating Effects of Job Stress and Organizational Support on the Relationship Between Job Demands Resources and Nurses' Job Performance in Saudi Public Hospitals 2013-08 Al-Homayan, Abdullah Mohammad Mohd. Shamsudin, Faridahwati Subramaniam, Chandrakantan Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment This study examined the determinants of nurses’ job performance in public hospitals in Saudi Arabia. Specifically, the objectives were: (1) to identify the job performance level of nurses in Saudi Arabia; (2) to examine the relationship between job demands and resources, and nurses’ performance; (3) to investigate the effect of job stress as a mediating variable on the relationship between job demands and resources, and nurses’ performance; and (4) to determine the moderating effect of organizational support on the relationship between job stress and nurses’ performance. The study utilized a survey method and questionnaires which were distributed to a sample of 1,443 nurses at nine hospitals. Several statistical techniques were used including reliability, factor analysis, bivariate correlation analyses, multiple regression, and hierarchical regression analyses. The study found the level of nurses’ job performance to be moderate. Also the study found direct significant relationships among the tested job demands and job resources variables with nurses’ job performance. Moreover, the study found partial support for the role of job stress as a mediator in the relationship between job demands and resources (JD-R) and nurses’ job performance. Job stress mediated the relationship between the job demands resources variables (except job security) and two dimensions of job contextual performance (compliance and volunteering for additional duties). In addition, the study found that organizational support moderated the relationship between job stress and all dimensions of nurses’ job task performance (i.e. provision of information, coordination, provision of support and technical care), and two dimensions of nurses’ job contextual performance (i.e. interpersonal support and volunteering for additional duties). Contributions, limitations, and implications of the study are also discussed. 2013-08 Thesis https://etd.uum.edu.my/3767/ https://etd.uum.edu.my/3767/1/s92186.pdf text eng public https://etd.uum.edu.my/3767/8/s92186.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Aasa, U., Barnekow-Bergkvist, M., Aengquist, K. A., & Brulin, C. (2005). Relationships between work-related factors and disorders in the neck-shoulder and low-back region among female and male ambulance personnel. Journal of Occupational Health, 47(6), 481-489. Aboul-Enein, F. H. (2002). Personal contemporary observations of nursing care in Saudi Arabia. International Journal of Nursing Practice, 8(4), 228-230. Abu Ammah, A. M. (2002). Look to the nursing from outside. Health Forum, 30, 36-39. Abu Znadeh, S. (2004). Situation of Saudi nursing. Health Forum, 52, 42-43. Abu Znadeh, S. (2007). Nursing staff and patient safety. Health Forum, 79, 32-33. AbuAlRub, R. F. (2003). 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