Organizational Structure Characteristics and Employee Job Satisfaction in The Merged-Bank: The Case of CIMB Bank Berhad

The aims of this study were to examine the relationships among and design, individual roles, process and strategy of the organizational structure characteristics and job satisfaction in Malaysia. Particularly, this study was to determine the job satisfaction of CIMB Bank Berhad employees. Further, t...

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Main Author:	Ahmad Budiman, Husain
Format:	Thesis
Language:	eng eng
Published:	2013
Subjects:	HD58.7 Organizational Behavior.
Online Access:	https://etd.uum.edu.my/3793/1/s91397.pdf https://etd.uum.edu.my/3793/7/s91397.pdf
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id	my-uum-etd.3793
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Ali, Juhary Mohd Yunus, Jasmani
topic	HD58.7 Organizational Behavior.
spellingShingle	HD58.7 Organizational Behavior. Ahmad Budiman, Husain Organizational Structure Characteristics and Employee Job Satisfaction in The Merged-Bank: The Case of CIMB Bank Berhad
description	The aims of this study were to examine the relationships among and design, individual roles, process and strategy of the organizational structure characteristics and job satisfaction in Malaysia. Particularly, this study was to determine the job satisfaction of CIMB Bank Berhad employees. Further, the study was aimed at exploring to what extent these employees were satisfied with their employer over several dimensions related to their jobs. A hypothetical model was developed testing the relationships between the independent variables of design, individual and roles, process and strategy of the organizational structure characteristics and job satisfaction was the dependent variable. The study was conducted among employees at head offices and branches. Four hundred and fifty survey questionnaires were distributed in January 2012. However, multiple follow ups yielded 314 statistically usable questionnaires yielding a response rate of about 70%. Descriptive were statistics used to describe a respondent’s profile and the variable items. Correlation, linear and multiple regressions were used for inferential statistics. The results showed that the relationship and among design, individual and roles, process and strategy and job satisfaction were as hypothesized. The study found that, among the four independent variables, strategy was the best predictor while design and individual and roles were the lowest predictors of job satisfaction. The results showed that a positive association existed between the combinations among all independent variables with respect to the dependent variable. The study showed that the combination among all independent variables contributed to the level of employee job satisfaction. The focus of the study was CIMB Employees in the Klang valley only. Thus, the findings can be generalized with respect to CIMB employees in Peninsular Malaysia. For Sabah and Sarawak, a different survey should be conducted because of differences in culture and attitudes.
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Ahmad Budiman, Husain
author_facet	Ahmad Budiman, Husain
author_sort	Ahmad Budiman, Husain
title	Organizational Structure Characteristics and Employee Job Satisfaction in The Merged-Bank: The Case of CIMB Bank Berhad
title_short	Organizational Structure Characteristics and Employee Job Satisfaction in The Merged-Bank: The Case of CIMB Bank Berhad
title_full	Organizational Structure Characteristics and Employee Job Satisfaction in The Merged-Bank: The Case of CIMB Bank Berhad
title_fullStr	Organizational Structure Characteristics and Employee Job Satisfaction in The Merged-Bank: The Case of CIMB Bank Berhad
title_full_unstemmed	Organizational Structure Characteristics and Employee Job Satisfaction in The Merged-Bank: The Case of CIMB Bank Berhad
title_sort	organizational structure characteristics and employee job satisfaction in the merged-bank: the case of cimb bank berhad
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2013
url	https://etd.uum.edu.my/3793/1/s91397.pdf https://etd.uum.edu.my/3793/7/s91397.pdf
_version_	1747827647866470400
spelling	my-uum-etd.37932016-04-14T06:40:51Z Organizational Structure Characteristics and Employee Job Satisfaction in The Merged-Bank: The Case of CIMB Bank Berhad 2013-06 Ahmad Budiman, Husain Ali, Juhary Mohd Yunus, Jasmani Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.7 Organizational Behavior. The aims of this study were to examine the relationships among and design, individual roles, process and strategy of the organizational structure characteristics and job satisfaction in Malaysia. Particularly, this study was to determine the job satisfaction of CIMB Bank Berhad employees. Further, the study was aimed at exploring to what extent these employees were satisfied with their employer over several dimensions related to their jobs. A hypothetical model was developed testing the relationships between the independent variables of design, individual and roles, process and strategy of the organizational structure characteristics and job satisfaction was the dependent variable. The study was conducted among employees at head offices and branches. Four hundred and fifty survey questionnaires were distributed in January 2012. However, multiple follow ups yielded 314 statistically usable questionnaires yielding a response rate of about 70%. Descriptive were statistics used to describe a respondent’s profile and the variable items. Correlation, linear and multiple regressions were used for inferential statistics. The results showed that the relationship and among design, individual and roles, process and strategy and job satisfaction were as hypothesized. The study found that, among the four independent variables, strategy was the best predictor while design and individual and roles were the lowest predictors of job satisfaction. The results showed that a positive association existed between the combinations among all independent variables with respect to the dependent variable. The study showed that the combination among all independent variables contributed to the level of employee job satisfaction. The focus of the study was CIMB Employees in the Klang valley only. Thus, the findings can be generalized with respect to CIMB employees in Peninsular Malaysia. For Sabah and Sarawak, a different survey should be conducted because of differences in culture and attitudes. 2013-06 Thesis https://etd.uum.edu.my/3793/ https://etd.uum.edu.my/3793/1/s91397.pdf text eng validuser https://etd.uum.edu.my/3793/7/s91397.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abbasi, S. M., Hollman, K. W., & Hayes, R. D. (2008). 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