A study on the factors that influence job satisfaction among the employees of insurance companies in Alor Setar, Kedah

A study on the factors that influence job satisfaction among the employees of insurance companies in Alor Setar, Kedah

This study is to examine and focus on the understanding of factors that influence job satisfaction among employees of insurance companies mainly in Alor Setar, Kedah. Data were collected from few insurance companies around Alor Setar, Kedah which are Prudential Assurance Malaysia Berhad, Allianz Mal...

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Main Author: Nor Shazween, Nizamuddin
Format: Thesis
Language:eng
eng
Published: 2014
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/4058/1/s813333.pdf
https://etd.uum.edu.my/4058/2/s813333_abstract.pdf
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id my-uum-etd.4058
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Ahmad, Fais
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Nor Shazween, Nizamuddin
A study on the factors that influence job satisfaction among the employees of insurance companies in Alor Setar, Kedah
description This study is to examine and focus on the understanding of factors that influence job satisfaction among employees of insurance companies mainly in Alor Setar, Kedah. Data were collected from few insurance companies around Alor Setar, Kedah which are Prudential Assurance Malaysia Berhad, Allianz Malaysia Berhad, Multi-Purpose Insurance Berhad, Tokio Marine Insurance (Malaysia) Berhad, Lonpac Insurance Berhad, Great Eastern Life Assurance (M) Berhad, ING Insurance Berhad, American International Assurance Berhad, Takaful Ikhlas Berhad, Etiqa Insurance Berhad, MCIS Zurich Insurance Berhad, ACE Jerneh Insurance Berhad, Uni Asia Insurance Berhad, Syarikat Takaful Malaysia Berhad, MSIG Insurance (M) Berhad and Manulife Insurance (M) Berhad. The study involved 102 respondents who are employed at various insurance companies around Alor Setar, Kedah. The questionnaire is developed to analyze using “Statistical Package for Social Science” version 21.0 (SPSS 21.0). The research will undergo analysis such as Reliability Test which is Cronbach‟s Alpha, Pearson Correlation and also Multiple Regression. The main purpose is to determine the relationship between the independent variables and dependent variable. The independent variables in the study are as follows which are salary, leadership, career advancement and job stress, while the dependent variable of the study is job satisfaction. Among the independent variables, salary was found to be the dominant dimension in influencing the job satisfaction among the employees in the insurance companies. In addition, out of four variables, three of them give significant results which are salary, leadership and career advancement while job stress gives insignificant result. Therefore, the management should be concerned on those three factors as key motivators towards satisfying the employees in insurance companies. This paper will benefit the insurance companies to compete well and drive towards sustainable growth. As a result of this research, the insurance companies will have a clear picture of their employees in term of what actually satisfied their employees in doing their job well.
format Thesis
qualification_name masters
qualification_level Master's degree
author Nor Shazween, Nizamuddin
author_facet Nor Shazween, Nizamuddin
author_sort Nor Shazween, Nizamuddin
title A study on the factors that influence job satisfaction among the employees of insurance companies in Alor Setar, Kedah
title_short A study on the factors that influence job satisfaction among the employees of insurance companies in Alor Setar, Kedah
title_full A study on the factors that influence job satisfaction among the employees of insurance companies in Alor Setar, Kedah
title_fullStr A study on the factors that influence job satisfaction among the employees of insurance companies in Alor Setar, Kedah
title_full_unstemmed A study on the factors that influence job satisfaction among the employees of insurance companies in Alor Setar, Kedah
title_sort study on the factors that influence job satisfaction among the employees of insurance companies in alor setar, kedah
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2014
url https://etd.uum.edu.my/4058/1/s813333.pdf
https://etd.uum.edu.my/4058/2/s813333_abstract.pdf
_version_ 1747827672689410048
spelling my-uum-etd.40582022-08-03T03:32:09Z A study on the factors that influence job satisfaction among the employees of insurance companies in Alor Setar, Kedah 2014 Nor Shazween, Nizamuddin Ahmad, Fais Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment This study is to examine and focus on the understanding of factors that influence job satisfaction among employees of insurance companies mainly in Alor Setar, Kedah. Data were collected from few insurance companies around Alor Setar, Kedah which are Prudential Assurance Malaysia Berhad, Allianz Malaysia Berhad, Multi-Purpose Insurance Berhad, Tokio Marine Insurance (Malaysia) Berhad, Lonpac Insurance Berhad, Great Eastern Life Assurance (M) Berhad, ING Insurance Berhad, American International Assurance Berhad, Takaful Ikhlas Berhad, Etiqa Insurance Berhad, MCIS Zurich Insurance Berhad, ACE Jerneh Insurance Berhad, Uni Asia Insurance Berhad, Syarikat Takaful Malaysia Berhad, MSIG Insurance (M) Berhad and Manulife Insurance (M) Berhad. The study involved 102 respondents who are employed at various insurance companies around Alor Setar, Kedah. The questionnaire is developed to analyze using “Statistical Package for Social Science” version 21.0 (SPSS 21.0). The research will undergo analysis such as Reliability Test which is Cronbach‟s Alpha, Pearson Correlation and also Multiple Regression. The main purpose is to determine the relationship between the independent variables and dependent variable. The independent variables in the study are as follows which are salary, leadership, career advancement and job stress, while the dependent variable of the study is job satisfaction. Among the independent variables, salary was found to be the dominant dimension in influencing the job satisfaction among the employees in the insurance companies. In addition, out of four variables, three of them give significant results which are salary, leadership and career advancement while job stress gives insignificant result. Therefore, the management should be concerned on those three factors as key motivators towards satisfying the employees in insurance companies. This paper will benefit the insurance companies to compete well and drive towards sustainable growth. 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