Determinants of Islamic home financing selection : A study in Kuala Lumpur

Nowadays, household in Kuala Lumpur are unable to purchase a house at the market price because they have to face many difficulties. They need to undergo lot of procedures and conditions applied to obtain loan from the financial institution to support their affordability to buy a house. This research...

Full description

Saved in:
Bibliographic Details
Main Author: Nurul Labanihuda, Abdull Rahman
Format: Thesis
Language:eng
eng
Published: 2014
Subjects:
Online Access:https://etd.uum.edu.my/4097/1/s814585.pdf
https://etd.uum.edu.my/4097/2/s814585_abstract.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.4097
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Maamor, Selamah
topic BP Islam
Bahaism
Theosophy, etc
HG Finance
spellingShingle BP Islam
Bahaism
Theosophy, etc
HG Finance
Nurul Labanihuda, Abdull Rahman
Determinants of Islamic home financing selection : A study in Kuala Lumpur
description Nowadays, household in Kuala Lumpur are unable to purchase a house at the market price because they have to face many difficulties. They need to undergo lot of procedures and conditions applied to obtain loan from the financial institution to support their affordability to buy a house. This research aims to investigate the determinants which influence the customer in choosing Islamic home financing including attitude, subjective norms, pricing, religious obligation, government intervention and service provision. Samples were taken from 150 respondents who have experienced purchasing house in Kuala Lumpur. The methodology used in this research is one way ANOVA, t-Test, Pearson Coefficient and Multiple Regression. Result of this study shows there is significant relationship between attitude, religious obligation, and service provision between Islamic homes financing selection. Thus, this research provides useful information to community by increasing their level of confidence towards Islamic home financing. From this study, the researcher also suggests bank managers to improve several factors such as marketing, operational and customer service in order to attract customers purchasing their products. Finally, government intervention is vital in creating new policies, to control the house prices and provide variety of scheme in order to help the household to buy their own house.
format Thesis
qualification_name masters
qualification_level Master's degree
author Nurul Labanihuda, Abdull Rahman
author_facet Nurul Labanihuda, Abdull Rahman
author_sort Nurul Labanihuda, Abdull Rahman
title Determinants of Islamic home financing selection : A study in Kuala Lumpur
title_short Determinants of Islamic home financing selection : A study in Kuala Lumpur
title_full Determinants of Islamic home financing selection : A study in Kuala Lumpur
title_fullStr Determinants of Islamic home financing selection : A study in Kuala Lumpur
title_full_unstemmed Determinants of Islamic home financing selection : A study in Kuala Lumpur
title_sort determinants of islamic home financing selection : a study in kuala lumpur
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2014
url https://etd.uum.edu.my/4097/1/s814585.pdf
https://etd.uum.edu.my/4097/2/s814585_abstract.pdf
_version_ 1747827680291586048
spelling my-uum-etd.40972016-04-17T07:15:07Z Determinants of Islamic home financing selection : A study in Kuala Lumpur 2014 Nurul Labanihuda, Abdull Rahman Maamor, Selamah Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business BP Islam. Bahaism. Theosophy, etc HG Finance Nowadays, household in Kuala Lumpur are unable to purchase a house at the market price because they have to face many difficulties. They need to undergo lot of procedures and conditions applied to obtain loan from the financial institution to support their affordability to buy a house. This research aims to investigate the determinants which influence the customer in choosing Islamic home financing including attitude, subjective norms, pricing, religious obligation, government intervention and service provision. Samples were taken from 150 respondents who have experienced purchasing house in Kuala Lumpur. The methodology used in this research is one way ANOVA, t-Test, Pearson Coefficient and Multiple Regression. Result of this study shows there is significant relationship between attitude, religious obligation, and service provision between Islamic homes financing selection. Thus, this research provides useful information to community by increasing their level of confidence towards Islamic home financing. From this study, the researcher also suggests bank managers to improve several factors such as marketing, operational and customer service in order to attract customers purchasing their products. Finally, government intervention is vital in creating new policies, to control the house prices and provide variety of scheme in order to help the household to buy their own house. 2014 Thesis https://etd.uum.edu.my/4097/ https://etd.uum.edu.my/4097/1/s814585.pdf text eng validuser https://etd.uum.edu.my/4097/2/s814585_abstract.pdf text eng public masters masters Universiti Utara Malaysia Abduh. M. and Abdul Razak. D. (2012),Customers' Attitude Towards Diminishing Partnership Home Financing in Islalnic Banking. AmericanJournal of Applied Science, Vol. 9, No.4, pp. 593-599. Abdullah, N. I. and Dusuki, A. W. (2006). Customers' Perceptions of lslamic Hire-Purchase Facility in Malaysia: An Empirical Analysis. IIUM. Journal of Economics and Management. Vol. 14(2), pp. 177-204. Ajzen, Icek. and Martin Fishbein ( 1980), Understanding Attitudes and Predicting Social Behavior, Englewood Cliffs, NJ: Prentice- Hall. Alam. S. S and N. M Sayuti (2011). Applying the Theory of Planned Action (TPB) in Halal Food Purchasing. International Journal of Commerce and Management, 21(1): 8-20. A1am. S. S. Janor. H, Zanariah, Che Wel. C.A, Ahsan. M. N (2012) Is Religiousty an important factor in influencing the intention to undertake Islamic home financing in Klang Valley, World Applied Science Journal, 19(7), pp. 1030-1041. Almossawi, M. (2001) ,"Bank selection criteria employed by college students in Bahrain: an empirical analysis", International. Journal of Bank Marketing, Vol. 19 No. 3, pp. 115-25. Amin, H., Muhammad, M. Z., Lada, S., Amran, A. and Hamid, M. R. A. (2006). lslamic Banking Development in BIMP-EAGA Countries: Issues and Potential Cooperation. Journal of Muamalat and Islamic Finance Research. Vol. 3(1), pp. 89-118. Amin, H. (2008). Choice Criteria for Islamic Home Financing: Empirical Investigation among Malaysian Bank Customers. International Journal of Housing Markets and Analysis. Vol. 1(3), pp. 256- 74. Amin, H., Abdul Rahman, A. R., Chooi Hwa, A. M. and Sondoh, Jr S. L. (2011). Determinants of Customers' Intention to Use lslamic Personal Financing: The Case of Malaysian Islamic Banks. Journal of Islamic Accounting and Bussines Research. Vol. 2(l), pp. 22-42. Amin. H., (2012). Patronage factors of Malaysian local customers toward lslamic credit cards", Management Research Review, Vol. 35 Iss: 6, pp. 512-530. Amin, H., Abdul Rahman, A. R and Abdul Razak, D. (2013), An Integrative Approach for understanding lslamic home financing adoption in Malaysia, International. Journal of Bank Marketing, Vol. 31. No. 7, pp. 544-573. Arora. R. Cavusgil, S. T., Nevin, J. R.(1985) Evaluation of Financial Institutions by Bank versus Savings & Loan Customers: An Analysis of Factor Congruency, International. Journal of Bank Marketing, Vol. 3 Iss: 3, pp. 47-55. Athanassopoulus, A. (1997) Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches. European .Journal of operational research, pp 300-313. Aziz, Z. A. (2009). Governor's Remarks at the Launch of PT Bank Muamalat Indonesia, the Malaysian Branch and First lslamic Investment Bank Ltd. Available at: www.bnm.gov.my. Bank Negara Malaysia (2012). Monetary and Financial Conditions: White Box Article. Annual Report 2012. Pp. 67-69. Butt. I, Saleem. N, Ahmed. H, Altaf. M, Jaffer. K, Mahmood. J. (2011) "Barriers to adoption of lslamic banking in Pakistan", Journqal of lslamic Marketing. Vol. 2 Iss: 3. pp. 259-273. Cavana, R. Y., Delahaye, B. L,., & Sekaran, U. (2000). Applied business research. Australia: John Wiley & Sons. Dusuki, A. W. and Abdullah, N.I. (2007). Why do Malaysian customers patronize lslamic banks. International Journal of Bank Marketing, Vol. 25 No. 3, pp. 142-60. Elliot, M. B. Shatto, D. and Singer, C. (1996) 'Three customer values are key to marketing success", Journal of Retail Banking Services. Vol. 18 No. 1, pp. 1-7. Fishbein, M. and Ajzen, I. (1975). Belief Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading: MA. Gerrard, P. and Cunningham, J. B. (1997), lslamic banking: a study in Singapore, International Journal of Bank Marketing. Vol. 15 No. 6, pp. 204-16. Gopi. M. and Ramayah. T. (2007). Applicability of 'Theory of Planned Behavior in Predicting Intention to Trade Online: Some Evidence from a Developing Country. International Journal of Emerging Markets. Vol. 2(4), pp. 348-60. Hair, J.. Anderson, R., Tatham, R., & Black, W. (1998). Multivariate data analysis (5th ed.). Upper Saddle River: Prentice-Hall Inc. Haron, S., Ahmad. N. and Planisek, S.L. (1994). Bank Patronage Factors of Muslim and Non-Muslim Customer. International Journal of Bank Marketing. Vol. 12(1), pp. 33-40. Hsu. M.H and Chiu. C. M. (2004), Predicting electronic service continuance with a decomposed theory of planned behaviour. Journal Behaviour and Information Technology, Volume 23, Issue 5, pp. 359-373. ISRA (2012). Islamic Financial System: Principles & operation. Kuala Lumpur: International Shari'ah Research Academy for Islamic Finance (ISRA). Joyce K.H. Nga. Lisa H.L. Yong, Sellappan. R, (2011),The influence of image consciousness, materialism and compulsive spending on credit card usage intentions among youth, Young Consumers: Insight and Ideas for Responsible Marketers, Vol. 12 Iss: 3, pp. 243-253. KFH Research Report (2013). Iran Holds 42.7% of Total Global Islamic Banking Assets. Tehran Times. Vol. 11672. Available at: http://tehrantimes.com. Kennington, C., Hill, J. and Rakowska, A. (1996) Customer selection criteria for banks in Poland, International Journal of Bank Marketing, Vol. 14 No. 4, pp. 12-21. Karjaluoto, H. (2002). Selection criteria for a mode of bill payment: empirical Investigation among Finnish bank customers, International Journa1 of Retail and Distribution Management, Vol. 30 No. 6, pp. 331-9. Khan, M. and Bhatti, M. (2008). Development in Islamic Banking: A Case of Pakistan. Hampshire: Palgrave Macmillan. Kleijnen, M., Wetzels, M. and de Ruyter, K. (2004). Consumer Acceptance of Wireless Finance. Journal of Financial Services Marketing. Vol. 8(3), pp. 206-17. Lada, S, Tanakinjal, G.F, Amin, H. (2009), Predicting intention to choose halal products using theory of reasoned action, International Journal of Islamic and Middle Eastern Finance and Management, Vol. 2 pp: 1, pp. 66-76. Levesque, T., McDougall. H. G., (1996) "Determinants of customer satisfaction in retail banking", International Journal of Bank Marketing, Vol. 14 Iss: 7, pp. 12-20. Lewis, W., Agarwal, R. and Sambamurthy, V. (2003). Sources of lnfluence on Beliefs about Information Technology Use: An Empirical Study of Knowledge Workers. MIS Quarterly. Vol. 27(4). pp. 657-78. Maali, B., Casson, P. and Napier, C. (2006), Social reporting by lslamic banks, ABACUS, Vol. 42 No. 2, pp. 266-89. Martenson, R. (1985). Consumer choice criteria in retail bank selection, International Journal of Bank Marketing. Vol. 3 No. 2. pp. 64-75. Metawa, S.A. and Almossawi, M. (1998). Banking Behaviour of lslamic Bank Customers: Perspectives and Implications. International Journal of Bank Marketing. Vol. 16(7), pp. 299-313. Naser, K., Jamal, A. and Al-Khatib, L. (1999), lslamic banking: a study of customer satisfaction and preferences in Jordan, International Journal of Bank Marketing, Vol. 17 No. 3, pp. 135-50. Nunnally, J.C., and Bernstein. I.H. (1994), Psychometric Theory, 3 rd edition. Mc-Graw Hill. New York. Olsen, M. (1992), Quality in banking services, Department of Business Studies, Stockholm University. Olson, D. and Zoubi, T. A. (2008). Using Accounting Ratios to Distinguish between lslamic and Conventional Banks in the GCC Region. The International Journal of Accounting. Vol. 43, pp. 45-65. Parasuraman, A., Zeithaml, V. A. and Berry, L. L. (1988), A conceptual model of service quality and its implications for future research, Journal of Marketing 49, 41-50. Ramayah, T. and Suki, N. M. (2006). Intention to Use Mobile PC among MBA Students: Implications for Technology Integration in the Learning Curriculum. UNITAR e-Journal. Vol. 1(2), pp. 1-10. Sekaran, U. (2003). Research Methods for Business: A Skill Building Approach, 4th ed. Wiley, New York, NY. Sulaiman, M. (2003). The Influence of Riba and Zakat on lslamic Accounting. Indonesia Management and Accounting Review. Vol. 2(2), pp. 149-67. Taib. F. M., Ramayah, T. and Razak, D. A. (2008). Factor Influencing Intention To Use Diminishing Partnership Home Financing. International Journal of Islamic and Middle Eastern Finance and Management. Vol. 1(3). pp. 235-48. Tan, C.T., Chua, C., (1986). Intention, Attitude and Social Influence in Bank Selection: A Study in an Oriental Culture , International Journal of Bank Marketing, Vol. 4 Iss: 3, pp. 43-53. Tan, K. S, Chong. S. C, Lin, B, and Eze, U. C (2009). Internet-based ICT adoption: evidence from Malaysian SMEs", Industrial Management & Data System, Vol. 109 Iss: 2, pp. 224-244. Teo, T. S. H. and Pok, S. H. (2003) Adoption of WAP-Enabled Mobile Phones among Internet Users. The International Journal of Management Science. Vol. 31, pp. 483-98. Venkatesh, V. and Davis, F. D. (2000). A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Journal of Management Science. Vol. 46, pp. 186-204. Wan Ahmad, W. M., A. Ab Rahman, N. A. Ali and A. Che Seman, (2008). Religiosity and Banking Selection Criteria among Malays in Lembah Klang. Shariah J., 16(2): 79-84. Yamane (1967), Statistic: An Introductory Analysis, 2nd ed., Harper & Row, Publishers, NY Zikmund, W.G. (2000), Business Research Methods, 6th ed., Harcourt College Publisher, Orlando, FL.