The mediating effect of employee engagement on the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB)

The main purpose of this study is to identify the mediating effect of employee engagement on the relationship between perceived organizational support and organization citizenship behavior among employees at Alor Setar Prison Department. Data was collected through a questionnaire survey of 200 respo...

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Main Author:	Aini Wizana, Ismail
Format:	Thesis
Language:	eng eng
Published:	2014
Subjects:	HD58.9 Organizational Effectiveness.
Online Access:	https://etd.uum.edu.my/4117/1/s809959.pdf https://etd.uum.edu.my/4117/2/s809959_abstract.pdf
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id	my-uum-etd.4117
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Sri Ramalu, Subramaniam
topic	HD58.9 Organizational Effectiveness.
spellingShingle	HD58.9 Organizational Effectiveness. Aini Wizana, Ismail The mediating effect of employee engagement on the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB)
description	The main purpose of this study is to identify the mediating effect of employee engagement on the relationship between perceived organizational support and organization citizenship behavior among employees at Alor Setar Prison Department. Data was collected through a questionnaire survey of 200 respondents using the approach of quantitative research methods. Analysis of the quantitative data suggests that there is a relationship between perceived organizational support and organization citizenship behavior. The result suggested that there is a significant and positive positive relationship. Except that, there also have significant relationship between perceived organizational support and employee engagement. The results also shows there have relationship between employee engagement and organization citizenship behavior. And lastly is this research also examines the mediating effect of employee engagement on the relationship between perceived organizational support and organization citizenship. The finding showed that employee engagement full mediate the perceived organizational support and organization citizenship behavior.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Aini Wizana, Ismail
author_facet	Aini Wizana, Ismail
author_sort	Aini Wizana, Ismail
title	The mediating effect of employee engagement on the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB)
title_short	The mediating effect of employee engagement on the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB)
title_full	The mediating effect of employee engagement on the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB)
title_fullStr	The mediating effect of employee engagement on the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB)
title_full_unstemmed	The mediating effect of employee engagement on the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB)
title_sort	mediating effect of employee engagement on the relationship between perceived organizational support (pos) and organizational citizenship behavior (ocb)
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2014
url	https://etd.uum.edu.my/4117/1/s809959.pdf https://etd.uum.edu.my/4117/2/s809959_abstract.pdf
_version_	1747827682823897088
spelling	my-uum-etd.41172022-04-09T23:20:22Z The mediating effect of employee engagement on the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB) 2014 Aini Wizana, Ismail Sri Ramalu, Subramaniam Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.9 Organizational Effectiveness. The main purpose of this study is to identify the mediating effect of employee engagement on the relationship between perceived organizational support and organization citizenship behavior among employees at Alor Setar Prison Department. Data was collected through a questionnaire survey of 200 respondents using the approach of quantitative research methods. Analysis of the quantitative data suggests that there is a relationship between perceived organizational support and organization citizenship behavior. The result suggested that there is a significant and positive positive relationship. Except that, there also have significant relationship between perceived organizational support and employee engagement. The results also shows there have relationship between employee engagement and organization citizenship behavior. And lastly is this research also examines the mediating effect of employee engagement on the relationship between perceived organizational support and organization citizenship. The finding showed that employee engagement full mediate the perceived organizational support and organization citizenship behavior. 2014 Thesis https://etd.uum.edu.my/4117/ https://etd.uum.edu.my/4117/1/s809959.pdf text eng public https://etd.uum.edu.my/4117/2/s809959_abstract.pdf text eng public masters masters Universiti Utara Malaysia Bateman, T. S., & Organ, D. W. 1983. Job satisfaction and the good soldier: The relationship between affect and employee “citizenship.” Academy of Management Journal, 26: 587–595. Bakker, A.B. and Demerouti, E. 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The mediating effect of employee engagement on the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB)

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