Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU)

Web-based system has changed the way of information worldwide and considered as a common tool to share information on the Internet. With the advent of web-based system, many organizations used it as a medium to integrate inter-enterprise application across the Internet. Moreover, web-based system a...

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Main Author:	El Breiki, Walid A. Mohamed
Format:	Thesis
Language:	eng eng
Published:	2008
Subjects:	TK5101-6720 Telecommunication
Online Access:	https://etd.uum.edu.my/416/1/Walid_A._Mohamed_El_Breiki.pdf https://etd.uum.edu.my/416/2/Walid_A._Mohamed_El_Breiki.pdf
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id	my-uum-etd.416
record_format	uketd_dc
spelling	my-uum-etd.4162013-07-24T12:07:10Z Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU) 2008-04 El Breiki, Walid A. Mohamed College of Arts and Sciences (CAS) Faculty of Business Management TK5101-6720 Telecommunication Web-based system has changed the way of information worldwide and considered as a common tool to share information on the Internet. With the advent of web-based system, many organizations used it as a medium to integrate inter-enterprise application across the Internet. Moreover, web-based system as information distributor not only for business, entertainments, educations purpose, but also for a major role to play in the administration of trade, security, integrity, Student Admission System, (CRM) Customer Relationship Management System. The overall progression of the project includes problem and limit encountered during the development of this project. Now University Graduate Studies Unit (GSU) working manually. It is an important, though, to have an interactive system in place to manage feedback, control quality (and online support) and decrease the number of unhappy customers. It is hard to make each customer a happy customer. An organized and well-maintained web-based customer support system is crucial to any online adventure as it can be accessed by anyone, anywhere, anytime that added values to end users. 2008-04 Thesis https://etd.uum.edu.my/416/ https://etd.uum.edu.my/416/1/Walid_A._Mohamed_El_Breiki.pdf application/pdf eng validuser https://etd.uum.edu.my/416/2/Walid_A._Mohamed_El_Breiki.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	TK5101-6720 Telecommunication
spellingShingle	TK5101-6720 Telecommunication El Breiki, Walid A. Mohamed Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU)
description	Web-based system has changed the way of information worldwide and considered as a common tool to share information on the Internet. With the advent of web-based system, many organizations used it as a medium to integrate inter-enterprise application across the Internet. Moreover, web-based system as information distributor not only for business, entertainments, educations purpose, but also for a major role to play in the administration of trade, security, integrity, Student Admission System, (CRM) Customer Relationship Management System. The overall progression of the project includes problem and limit encountered during the development of this project. Now University Graduate Studies Unit (GSU) working manually. It is an important, though, to have an interactive system in place to manage feedback, control quality (and online support) and decrease the number of unhappy customers. It is hard to make each customer a happy customer. An organized and well-maintained web-based customer support system is crucial to any online adventure as it can be accessed by anyone, anywhere, anytime that added values to end users.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	El Breiki, Walid A. Mohamed
author_facet	El Breiki, Walid A. Mohamed
author_sort	El Breiki, Walid A. Mohamed
title	Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU)
title_short	Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU)
title_full	Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU)
title_fullStr	Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU)
title_full_unstemmed	Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU)
title_sort	web-based customer relationship management (crm) for graduate studies unit (gsu)
granting_institution	Universiti Utara Malaysia
granting_department	College of Arts and Sciences (CAS)
publishDate	2008
url	https://etd.uum.edu.my/416/1/Walid_A._Mohamed_El_Breiki.pdf https://etd.uum.edu.my/416/2/Walid_A._Mohamed_El_Breiki.pdf
_version_	1747826910199545856

Web-Based Customer Relationship Management (CRM) For Graduate Studies Unit (GSU)

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