Kepuasan pelanggan terhadap perkhidmatan kaunter pejabat pertanyaan Balai Polis Pengkalan Hulu, Perak

This study analyses the relationship between customer satisfaction and service quality. This study aimed to test the relationship between customer satisfaction and the factors that led to the creation of customer satisfaction. In addition, this study also aimed to determine the level of customer sat...

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Bibliographic Details
Main Author: Mohd Ngaizuddin, Abdul Maei
Format: Thesis
Language:eng
eng
Published: 2014
Subjects:
Online Access:https://etd.uum.edu.my/4168/1/s810949.pdf
https://etd.uum.edu.my/4168/4/s810949_abstract.pdf
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