Kepuasan pelanggan terhadap perkhidmatan kaunter pejabat pertanyaan Balai Polis Pengkalan Hulu, Perak
This study analyses the relationship between customer satisfaction and service quality. This study aimed to test the relationship between customer satisfaction and the factors that led to the creation of customer satisfaction. In addition, this study also aimed to determine the level of customer sat...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2014
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/4168/1/s810949.pdf https://etd.uum.edu.my/4168/4/s810949_abstract.pdf |
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