Keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat Inspektor di Pusat Latihan Polis (PULAPOL) Kuala Lumpur

Keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat Inspektor di Pusat Latihan Polis (PULAPOL) Kuala Lumpur

This study delves into the Performance Appraisal System with promotion among Senior Police Inspector of Police rank. It is a study that evaluated explores the views Officer (PYD) in relation to the effectiveness of the management system performance evaluation. Data obtained through the analysis of w...

Full description

Saved in:
Bibliographic Details
Main Author: Ramlah, Jamari
Format: Thesis
Language:eng
eng
Published: 2014
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/4183/1/s810971.pdf
https://etd.uum.edu.my/4183/2/s810971_abstract.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.4183
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Azizan, Norizan
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Ramlah, Jamari
Keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat Inspektor di Pusat Latihan Polis (PULAPOL) Kuala Lumpur
description This study delves into the Performance Appraisal System with promotion among Senior Police Inspector of Police rank. It is a study that evaluated explores the views Officer (PYD) in relation to the effectiveness of the management system performance evaluation. Data obtained through the analysis of written documents from previous researchers and questionnaires. This study is specifically in relation to the effectiveness of the Performance Appraisal System management influenced the promotion among the rank of Police Senior Inspector at the Police Training Centre (PULAPOL), Kuala Lumpur. Questionnaires were used as a tool to getdata from the officer assessed. The findings of the study, among other things, found that all five dimensions of the system performance evaluation of the effectiveness of management performance evaluation process, the distribution of benefits and salary movement, motivation and job promotion, career development/training courses and the justice system does have a significant and positive with job performance. This study revealed that only two-dimensional management system performance evaluation of career development and training needs and the justice system alone can affect the performance of the work in the promotion of the rank of Senior Police Inspector in the Royal Malaysian Police Force (PDRM). This study involved 160 respondents. Data were analyzed using SPSS "Statistical Package for Social Science'(SPSS) version 18.0 through descriptive analysis, correlation and regression
format Thesis
qualification_name masters
qualification_level Master's degree
author Ramlah, Jamari
author_facet Ramlah, Jamari
author_sort Ramlah, Jamari
title Keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat Inspektor di Pusat Latihan Polis (PULAPOL) Kuala Lumpur
title_short Keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat Inspektor di Pusat Latihan Polis (PULAPOL) Kuala Lumpur
title_full Keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat Inspektor di Pusat Latihan Polis (PULAPOL) Kuala Lumpur
title_fullStr Keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat Inspektor di Pusat Latihan Polis (PULAPOL) Kuala Lumpur
title_full_unstemmed Keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat Inspektor di Pusat Latihan Polis (PULAPOL) Kuala Lumpur
title_sort keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat inspektor di pusat latihan polis (pulapol) kuala lumpur
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2014
url https://etd.uum.edu.my/4183/1/s810971.pdf
https://etd.uum.edu.my/4183/2/s810971_abstract.pdf
_version_ 1776103633962663936
spelling my-uum-etd.41832023-01-11T04:06:52Z Keberkesanan sistem pengurusan penilaian prestasi mempengaruhi kenaikan pangkat dalam kalangan pegawai berpangkat Inspektor di Pusat Latihan Polis (PULAPOL) Kuala Lumpur 2014 Ramlah, Jamari Azizan, Norizan Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment This study delves into the Performance Appraisal System with promotion among Senior Police Inspector of Police rank. It is a study that evaluated explores the views Officer (PYD) in relation to the effectiveness of the management system performance evaluation. Data obtained through the analysis of written documents from previous researchers and questionnaires. This study is specifically in relation to the effectiveness of the Performance Appraisal System management influenced the promotion among the rank of Police Senior Inspector at the Police Training Centre (PULAPOL), Kuala Lumpur. Questionnaires were used as a tool to getdata from the officer assessed. The findings of the study, among other things, found that all five dimensions of the system performance evaluation of the effectiveness of management performance evaluation process, the distribution of benefits and salary movement, motivation and job promotion, career development/training courses and the justice system does have a significant and positive with job performance. This study revealed that only two-dimensional management system performance evaluation of career development and training needs and the justice system alone can affect the performance of the work in the promotion of the rank of Senior Police Inspector in the Royal Malaysian Police Force (PDRM). This study involved 160 respondents. Data were analyzed using SPSS "Statistical Package for Social Science'(SPSS) version 18.0 through descriptive analysis, correlation and regression 2014 Thesis https://etd.uum.edu.my/4183/ https://etd.uum.edu.my/4183/1/s810971.pdf text eng public https://etd.uum.edu.my/4183/2/s810971_abstract.pdf text eng public masters masters Universiti Utara Malaysia Ab.Aziz Yusof (2011), Gelagat Organisasi Satu Pendekatan Strategik, Penerbit Universiti Utara Malaysia, Sintok. Ab.Aziz Yusof (2009), Keadilan Organisasi Dalam Penilaian Prestasi, Penerbit Utusan Publications & Distributors, Kuala Lumpur. Ab.Aziz Yusof (2004), Penilaian Prestasi Maklum Balas 360 Darjah: Pilihan atau Tuntutan, Penerbit Universiti Utara Malaysia, Sintok. Ab.Aziz Yusof (2001), Penilaian Prestasi: Konsep dan Pelaksanaan. Penerbit Universiti Utara Malaysia, Sintok. Ab.Aziz Yusof (2000), Penilaian Prestasi: Kepentingan dan Permasalahan, Utusan Publications & Distributors, Kuala Lumpur. Abdul Shukor Abdullah (1991), Pengurusan Organisasi Perspektif Pemikiran dan Teori, dewan Bahasa dan Pustaka Kementerian Pendidikan Malysia, Kuala Lumpur. Abdul Rahim Said Mansor (1998), Asas Pengurusan Personel, Penerbit Fajar Bakti Sdn. Bhd. Kuala Lumpur. Ahmad Sarji Abdul Hamid (1994), Pembaharuan dan Kemajuan Dalam Perkhidmatan Awam 1993 (Perkhidmatan Awam Malaysia; Satu Perubahan Paradigma), Kuala Lumpur. Abdullah Sanusi Ahmad (1994), Perkembangan Pentadbiran Awam dan Pengurusan (Koleksi Ceramah Umum), Kuala Lumpur: Dewan Bahasa dan Pustaka. Adiyati Mohd Nor, (1999), 'Kesan Penilaian Prestasi Ke Atas Produktiviti Pekerja." Tesis Sarjana. Tidak diterbitkan. Universiti Utara Malaysia. Ab. Latiff ab. Rahman, Wan Narita Mustapha, Adnan Omar, Hajah Rugayah Hj. Hashim (2007), Attitudes Toward ICT and Working With Computers of The Royal Malaysia Police Workforce. UiTM Thesis. Tidak diterbitkan. Ahmad Syukri Naim (2002). Tingkah Laku Organisasi: Pengenalan Tingkah Laku Organisasi. Thesis Tidak diterbitkan. universiti Teknologi Malaysia. Azmi Othman (1991), "Kepuasan Kerja Anggota-Anggota Polis Yang Ditempatkan Di Balai-Balai Terpencil. Satu Kajian Kes." Kertas Projek, Diploma Sains Kepolisan, Tidak diTerbitkan. Maktab Polis Diraja Malaysia, Kuala Kubu Bharu. Alauddin, S. (2004). Kerja Perpasukan Dalam Organisasi. Kuala Lumpur: Tadbiran Awam Negara (INTAN). Athey, T.R. & McIntyre, R.M. 2987. Effect of rater training on rater curacy: levels of processing theory and social facilitation theoryperspectives. Journal of Applied Psychology, 72(4), 567-572. Black, S. Briggs, S. & Keogh, W. (2001). Service quality performance measurement public/private sectors. Managerial Auditing journal, pp 400-405. Banks, C.G., dan K.R., Murphy. (1985). Toward Narrowing the Research-Gap in Performance Appraisal. 'Personnel Psychology' 38: 335-345. Bernadin H.J., dan P.Villanova. (1986). Performance Appraisal. Dalam Generalizing from Laboratory to Field Setting, disunting oleh E.A Locke. Lexington Books. Barlow, G. (1989), "Deficiencies and the perpetuation of power: latent functions in management appraisal", Journal of Management Studies, Vol. 26 No. 5, pp. 499-517. Boon, O.K, Arumugam, V, Vellapan, L., & Wai, C.K. (2006). A Quantitative Analysis of the link between Organisational Culture and Job Satisfaction: Evidence from some Malaysia Health Care Organisations. Malaysian Management Review, 41(1), 33-45. Chatman, J.A., & Jehn, K.A. (1994). Assessing the relationship between industry characteristics and organizational culture: How different can you be. Academy Of Management Journal, 37, 522-533. Caruana, A., Ewing, M., & Ramaseshan, B. (1997). Organizational Commitment and Performance: The Australian Public Sector Experience. School Research Series, School of Marketing. Curtin University, Australia. Daley, D.M. (1987). "Merit pay entre with a whimper: The initial civil service reform experience". Review on Public Personel Administration, 7(2): 72-79. Daley, D.M. (1992). Peformance Appraisal in the Public Sector Westport: Quorum Books. Deshpande, R., & Farley, J. (1999). Executive insights: Corporate culture and market orientation: comparing India and Japanese firms. Journal of International Marketing, 7(4), 111-127. De Cenzo, D.A. & Robbins, S.P. 1996. Human resource management: concepts & practices. 4th Ed. New York: John Wiley & Sons Inc. Dessler, G. (1997), Human Resource Management: (7th ed.). Upper Saddle River: Prentice Hall. Dessler, G. (1988), Personnel Management. New Jesey. Prentice-Hall Inc., Englewood Cliffs. Drucker, F.Peter. (1964), Managing For Result. New York: Harper & Row. Dev Kumar. (2005). "Laporan Penilaian Prestasi Pegawai Kanan Polis: Kaajian Pelaksanaansasaran Kerja Tahunan" DPS Project Paper, Universiti Kebangsaan Malaysia. Dr. Hj Malek Shah bin Mohd Yusof, Liew Swee Liang (2003), Model Kompentensi dan Perhidmatan Awam Malaysia, Jurnal Pengurusan Awam. Edmonstone, J. (1996). Appraising The State of Performance Appraisal, Health Manpower Management. 25: 134-138. Ferris, G.R, T.A. Judge, K.M. Rowland dan D.E Fitzgibbons. (1994). Subordinate influence and the performance evaluation process: test of a model. Organizational Behavior and Human Decision Process 58: 101-135. Greenberg, J. (1990). Organizational Justice, Yesterday, Today and Tomorrow, Journal of Management. 23: 112-125. García-Bernal, J., Gargallo-Castel, A., Marzo-Navarro, M., & Rivera-Torres, a.P. (2005). Job satisfaction: empirical evidence of gender differences. Women in Management Review, 20(4), 279-288. Hansen, G., & Wernerfelt, B. (1989). Determinants of firm performan: the relative impact of economic and organizational factor. Strategic Management Journal, 10(3), 399-411. Hui, C.B., & Idris, K. (2009). Absorptive Capacity, Organisational Culture and Innovation at MSC Companies In Malaysia. Malaysian Management Review, 44(1), 1-21. Hussin, S., Abu Bakar, R., Rahid, M.R. dan Busu, R. (2004). Pengurusan. Kuala Lumpur: Thomson Learning. Ibrahim, M.E., Sejini, S.A., & Qassimi, O.A.A. (2004). Job satisfaction and performance of government employees in UAE. Journal of Management Research, 4(1), 1-12. Hassan Bin Ismail, (1995). "Keberkesanan Prestasi Anggota Polis Di Balai-balai Terpencil Di Kawasan Pendalaman, Kertas Projek Program Diploma Sains Kepolisan." Fakulti Sains Kemasyarakatan dan Kemanusiaan Universiti Kebangsaan Malaysia, Bangi, Selangor. Ilgen, D.R. and J.M. Feldman, (1983). "Performance Appraisal: A Process Focus" Dlm. Research in Higher Education, disunting oleh B. Staw and L,L, Cummings. Jabatan Pengurusan Bukit Aman. (2003). Arahan Bahagian Perkhidmatan/Perjawatan Bil. 8/2003 - Panduan Pelaksanaan Laporan Penilaian Prestasi Tahunan Sistem Saraan Malaysia. KPN (PR) 105/9. Jabatan Perkhidmatan Awam. (2002). Pekeliling Perkhidmatan Bilangan 5 Tahun 2002 - Pelaksanaan Sistem Saraan Malaysia bagi Polis Diraja Malaysia. Jaafar Muhamad, Mohd Hizam Hanafiah, Zafir Mohd. Makhbul (2000), Pengantar Pengurusan, Leeds Publications, Kuala Lumpur. Jain, R.K., & Triandis, H.C. (1990). Management of Research & Development Organization., Managing the Umanageable. New York: John Wiley. Juhary B Hj Ali (2000), Mengurus Sumber Manusia, Dewan Bahasa dan Pustaka, Kuala Lumpor. Kamus Perdana. (1997). Seri Kembangan: United Publishing (M) Sdn. Bhd. Kersley, B., Alphin, C., Forth, J., Bryson, A., Bewley, H., Dix, G. and Oxenbridge, S. (2006), Inside the Workplace: Findings from the 2004 Workplace Employment Relations Survey, Routledge, London. Kumar, D.D., (2005). Performance Appraisal: The Importance of Rater Training. Journal of the Kuala Lumpur Royal Malaysia Police College. Krejcie, R.V., & Morgan, D.W. (1970). Determining sample size for research activities. Educational and Psychological Measurement. 30, 607-610. Landy, F.J., dan J-L Farr. 1980 Performan cerating. Psychological Bulletin 87: 72-107. Locher, A.H., & Teel, K.S. (1977) Performance appraisal - a survey of current practices, Personnel Journal, Vol 56 No 5: 245-257. Longenecker, C.O., 1997. Why managerial performance appraisal are ineffective: causes and lessons. Career Development International 2(5): 212-218. laporan Suruhanjaya Diraja Penambaikan Perjalanan dan Pengurusan Polis Diraja Malaysia (2005). Kuala Lumpur: Percetakan Nasional Malaysia Berhad. Latham, G.P., dan K.T., Wexley. (1982). Increasing Productivity Through Performance Appraisal. U.S.A: Addison-Wesley Publishing. Latham, G.P., & Wexley, K.N. (1994). Increasing Productivity Through Performance Appraisal (2nd ed.). Reading, MA: Addison-Wesley. Lee King Chuan (2009), Hubungan Antara Budaya Organisasi Dengan Prestasi Kerja: Satu Kajian: di PDRM. Tidak diterbitkan. Universiti Utara Malaysia. Lor, R., 1989. "Quality Performance Appraisal" dlm. Journal of Canadian Managers, 14, hlm. 24-26. Longenecker, C.O. 1997. Why Managerial performance appraisals are ineffective: causes and lessons. Career Development International 2(5): 212-218. Maimunah Aminuddin, (1999). Human Resource Management (2nd eds). Shah Alam: Penerbit Fajar Bakti. Malaysia., JPA (1993). Pekeliling Perkhidmatan Bil 4 Tahun 1992. Panduan Pelaksanaan Sistem Penilaian Prestasi Perkhidmatan Awam Malaysia. Jabatan percetakan Negara. Maddux, Robert B. (1993), Penilaian Prestasi Yang Berkesan, Pelangi, Kuala Lumpur. Maslow. (1994). "A Theory of human motivation." Psychological Review, 370-396. Maxwel, S.E., and H. Delaney. (1990). Desingning Experiments and Analyzing data.: A Model Comparison Perspective, California: Brooks/Cole Publishing. Co. Mayo., E. (1933). The Human Problems Industrial Civilizition. New York: McMillan. Mc Gregor, D. (1960). The Human Slide of Enterprise. New York: Mc Graw Hill. Mohd Sharif Bin Mohamad Yaakob (2011), "Kajian Faktor Budaya Organisasi Dalam Meningkatkan Prestasi Kerja: Satu Kajian" Di Pejabat Tanah Selangor, Universiti Utara Malaysia. Mondy, R. Wayne, Neo III, Robert M. dan Premeaux, Shane R. (1993), Human Resources Management, 5th ed. USA: Allyn and Bacon. Mondy, W.R., & Neo, R.M. (1995). Human Resources Management (3rd end), 326. Pitman Publishing. Muhammad, J., & Sagir, R.M. (1998). Pengurusan Organisasi. Bangi: Universiti Kebangsaan Malaysia. Muhammad Ali Embi. (2006). Cabaran Melaksanakan Sistem Saraan Berasaskan Merit di Sektor Awam. Utusan Publications Sdn. Bhd. Murphy, K.R., and Cleveland, J.N. (195), Under Standing Performance Appraisal. Newbury Park, CA: Sage. Nelson, B. (2002). Performance Appraisal Obsolete? Compesation and Benefit, 32, 39-42. Nurazreen Binti Mohd Amin (2011), "Cabaran dan Kaedah dalam Meningkatkan Prestasi Kerja Pegawai Penguatkuasa KPDNKK, Masa Kini", Tidak diterbitkan. Universiti Utara Malaysia. Noraini Ramli. (1996). "Pelaksanaan Sistem Penilaian Prestasi di Dalam Organisasi: Kajian Kes UUM." Tesis Sarjana tidak diterbitkan. Universiti Utara Malaysia. PP. Mohd Reduan Hj. Aslie, Mohd Redzuan Hj Ibrahim (1984), Polis Diraja Malaysia Sejrah, Peranan dan Cabaran. Kumpulan Karangkraf. Sdn. Bhd. Kuala Lumpur. Randell, G., (1994), " Performance Appraisal", in Sisson, K. (Ed.), Personnel Management: A Comprehensive Guide to Theory & Practice in Britain, Blackwell, Oxford. Rizal Bin Rahman Sidek (2011), "Hubungan Antara Pengurusan Pengurusan Perubahan dan Kejayaan Sistem Maklumat PDRM", Universiti Utara Malaysia. Robbins, P.S (1996). Perilaku Organisasi: Konsep, Kontroversi Aplikasi. Prenhallindo, Jakarta. Roselia Stanislaus. (1990). "Sejauhmanakah Kewujudan Unsur-unsur Politik Dalam Menentukan Keberkesanan Pelaksanaan sistem Penilaian Prestasi. Satu Kajian Kes: di Kedai Telekom Bhd. Ipoh". Tidak diterbitkan. Universiti Utara Malaysia. R.W. Nickson, Penterjemah Che An Abd Ghani (1990). Bagaimana Menjadi Pengurus Yang Berjaya, Dewan Bahasa dan Pustaka Kementerian Pendidikan Malaysia, Kuala Lumpur. Sallehuddin, M.K. (2008). "Persepsi Terhadap Gaya Kepimpinan dan Hubungannya Dengan Motivasi Pekerja. Kertas Projek Sarjana" Tidak diterbitkan. Universiti Utara Malaysia. Sohime Ahmad dan Abu Daud Silong, (1996), "Keberkesanan Penilaian Prestasi Kerja di kalangan Subordinat Pekeranian, Pertanian" dlm Journal of Social Science & Humanities. Vol 4 No. 1 March. Steven F. Abraham, Lanny A.Kerns, Kennet, Kenneth Shaw a end Manuel A. Mena (2010), Managerial Compentencies and the Managerial Performance Appraisal process, School of Business, State Universiti of New York at Oswego, New York, USA. Stoner A.F James and Wankel. (1985), Management. New Jersey: Prentice Hall International. Suliman, A.M.T. (2001). Work Performance: is it one thing or many thing? The multidimensionality of performance in a Middle Eastern context. International Journal of human Resource Management, 12(2), 1046-1061. Suliman, A.M.T. (2002). The mediating role of organizational commitment in work climate-performance relationship. Journal of Management Development, 21(1), 170-183. Tan Sri Jamaluddin Bin Ahmad Damanhuri (2003), Sistem Saraan Malaysia Menerajui Perubahan Dalam Perkhidmatan Awam, Jurnal Pengurusan Awam. Taylor, T.W. (1912). The Principles of Scientific Management. New York: Harper. Taylor, R. Dan Zawacki, R., (1984). Trend in Performance Appraisal: Guidelines For Manager" dlm Personel Administrator, March hlm. 71-80. Tubbs, M.E. (1996). "Goal setting: A meta-analysion is examination of impirical evidence" Journal of Applied Psychology, 73: 228-234. Vroom, Victor H. (1964). Work and Motivation. New York: John Wiley. Weber, M. (1947). "The Theory of Socsial and Economicsial and Economicsial and Economic Organisation" Dlm Ban." Dlm Bantu Bureaucracy: Among the Basoga of Uganda, di sunting oleh L.A. Fallers, (1970). Chicago: University of Chicago Press. Zafir Mohd Makhbul, Fazillah Mohamad Hasun (2003), Mengurus Sumber Manusia, Utusan Publications & Distributors Sdn. Bhd. Kuala Lumpur. Zakaria Bin Haron (2006), "Kajian Kompentasi Pegawai Kanan Polis, Polis Diraja Malaysia, Kontinjen Terengganu", Tidak diterbitkan. Universiti Utara Malaysia. Zulhilmi Paidi & Rohani Ghani (2003), Kenegaraan Malaysia, Isu-Isu Dalam Pembinaan Negara. PTS Publication & Distributor Sdn. Bhd. Zulaikha Dollah (1996). "Persepsi Pekerja Terhadap Keberkesanan Sistem Penilaian Prestasi: Satu Kajian Kes di Markas Pemerintah Doktrin Tentera Darat Kem Impal Kuala Lumpur." Tesis Sarjana tidak di terbitkan. Universiti Utara Malaysia.

Similar Items