An analysis on factors influencing international online shopping : Indonesian perspective

An analysis on factors influencing international online shopping : Indonesian perspective

The advancement in information technology does bring impacts in our daily lives. This includes our purchasing method. Buying products from international online store has become an alternative way to shop and has been widely used all over the world. The general purpose of this study is to examine th...

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Main Author: Augustie, Cindy
Format: Thesis
Language:eng
eng
Published: 2014
Subjects:
BF Psychology
Online Access:https://etd.uum.edu.my/4214/1/s812444.pdf
https://etd.uum.edu.my/4214/2/s812444_abstract.pdf
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id my-uum-etd.4214
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Md. Saad, Norsafinas
topic BF Psychology
spellingShingle BF Psychology
Augustie, Cindy
An analysis on factors influencing international online shopping : Indonesian perspective
description The advancement in information technology does bring impacts in our daily lives. This includes our purchasing method. Buying products from international online store has become an alternative way to shop and has been widely used all over the world. The general purpose of this study is to examine the adoption of purchasing products from international web site among Indonesian customers. Applying a survey data from 122 Indonesian respondents in Jakarta, this study attempts to examine the impact of website quality and dependability on the international online product purchasing and customer satisfaction. From website quality perspective, the current study investigates the effects of ease of use, perceived usefulness and cultural adaptation on international online product purchasing. As for dependability, three factors, trust, reliability and cultural adaptation, have been identified as critical in influencing international online product purchasing. The types of analysis being done are descriptive analysis and correlation analysis. Based on the findings, all factors appear significant. It shows that all website quality and dependability factors are important and have to be taken into consideration by the online vendors in order to capture higher demand from foreign customers.
format Thesis
qualification_name masters
qualification_level Master's degree
author Augustie, Cindy
author_facet Augustie, Cindy
author_sort Augustie, Cindy
title An analysis on factors influencing international online shopping : Indonesian perspective
title_short An analysis on factors influencing international online shopping : Indonesian perspective
title_full An analysis on factors influencing international online shopping : Indonesian perspective
title_fullStr An analysis on factors influencing international online shopping : Indonesian perspective
title_full_unstemmed An analysis on factors influencing international online shopping : Indonesian perspective
title_sort analysis on factors influencing international online shopping : indonesian perspective
granting_institution Universiti Utara Malaysia
granting_department College of Law, Government and International Studies (COLGIS)
publishDate 2014
url https://etd.uum.edu.my/4214/1/s812444.pdf
https://etd.uum.edu.my/4214/2/s812444_abstract.pdf
_version_ 1747827701054439424
spelling my-uum-etd.42142022-04-10T00:19:36Z An analysis on factors influencing international online shopping : Indonesian perspective 2014 Augustie, Cindy Md. Saad, Norsafinas College of Law, Government and International Studies (COLGIS) College of Law, Goverment and International Studies (COLGIS) BF Psychology The advancement in information technology does bring impacts in our daily lives. This includes our purchasing method. Buying products from international online store has become an alternative way to shop and has been widely used all over the world. The general purpose of this study is to examine the adoption of purchasing products from international web site among Indonesian customers. Applying a survey data from 122 Indonesian respondents in Jakarta, this study attempts to examine the impact of website quality and dependability on the international online product purchasing and customer satisfaction. From website quality perspective, the current study investigates the effects of ease of use, perceived usefulness and cultural adaptation on international online product purchasing. As for dependability, three factors, trust, reliability and cultural adaptation, have been identified as critical in influencing international online product purchasing. The types of analysis being done are descriptive analysis and correlation analysis. Based on the findings, all factors appear significant. It shows that all website quality and dependability factors are important and have to be taken into consideration by the online vendors in order to capture higher demand from foreign customers. 2014 Thesis https://etd.uum.edu.my/4214/ https://etd.uum.edu.my/4214/1/s812444.pdf text eng public https://etd.uum.edu.my/4214/2/s812444_abstract.pdf text eng public masters masters Universiti Utara Malaysia Bansal, H., Dougal, G., Dikolli, S. and Sedatole, K. 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