Sistem Bantuan Atas Talian Untuk Pusat Operasi Sokongan (OSC)
Operation Support Centre (OSC) was specifically developed for the OSC staff usage. It was developed in order to overcome problems from manual usage as well as existed system available, where up to date and latest information technology was not provided to fullfill user's requirement. This is o...
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| Format: | Thesis |
| Language: | eng eng |
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2008
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| Online Access: | https://etd.uum.edu.my/426/1/Badrolhisham_Badaruddin.pdf https://etd.uum.edu.my/426/2/Badrolhisham_Badaruddin.pdf |
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my-uum-etd.4262013-07-24T12:07:12Z Sistem Bantuan Atas Talian Untuk Pusat Operasi Sokongan (OSC) 2008-05 Badrolhisham, Badaruddin College of Arts and Sciences (CAS) Faculty of Information Technology QA76 Computer software Operation Support Centre (OSC) was specifically developed for the OSC staff usage. It was developed in order to overcome problems from manual usage as well as existed system available, where up to date and latest information technology was not provided to fullfill user's requirement. This is one way towards information technology usage and to accomplish profesional working style among OSC personnel. "Evolution Prototype" methodology was used throughout the system development and it was developed using Microsoft Frontpage 2003 software with Programming Hypertext Preprocessor (PHP) as the programming language. This system provide services such as customer information, troubleshooting problems (customer's Ping and Traceroute), access through router, check and generate report in addition. The management will be able to know how far the effectiveness of working process through the system report easily. 2008-05 Thesis https://etd.uum.edu.my/426/ https://etd.uum.edu.my/426/1/Badrolhisham_Badaruddin.pdf application/pdf eng validuser https://etd.uum.edu.my/426/2/Badrolhisham_Badaruddin.pdf application/pdf eng public masters masters Universiti Utara Malaysia |
| institution |
Universiti Utara Malaysia |
| collection |
UUM ETD |
| language |
eng eng |
| topic |
QA76 Computer software |
| spellingShingle |
QA76 Computer software Badrolhisham, Badaruddin Sistem Bantuan Atas Talian Untuk Pusat Operasi Sokongan (OSC) |
| description |
Operation Support Centre (OSC) was specifically developed for the OSC staff usage. It was developed in order to overcome problems from manual usage as well as existed system available, where up to date and latest information technology was not provided to fullfill user's requirement.
This is one way towards information technology usage and to accomplish profesional working style among OSC personnel. "Evolution Prototype" methodology was used throughout the system development and it was developed using Microsoft Frontpage 2003 software with Programming
Hypertext Preprocessor (PHP) as the programming language. This system provide services such as customer information, troubleshooting problems (customer's Ping and Traceroute), access through router, check and generate report in addition. The management will be able to know how far the effectiveness of working process through the system report easily. |
| format |
Thesis |
| qualification_name |
masters |
| qualification_level |
Master's degree |
| author |
Badrolhisham, Badaruddin |
| author_facet |
Badrolhisham, Badaruddin |
| author_sort |
Badrolhisham, Badaruddin |
| title |
Sistem Bantuan Atas Talian Untuk Pusat Operasi Sokongan (OSC) |
| title_short |
Sistem Bantuan Atas Talian Untuk Pusat Operasi Sokongan (OSC) |
| title_full |
Sistem Bantuan Atas Talian Untuk Pusat Operasi Sokongan (OSC) |
| title_fullStr |
Sistem Bantuan Atas Talian Untuk Pusat Operasi Sokongan (OSC) |
| title_full_unstemmed |
Sistem Bantuan Atas Talian Untuk Pusat Operasi Sokongan (OSC) |
| title_sort |
sistem bantuan atas talian untuk pusat operasi sokongan (osc) |
| granting_institution |
Universiti Utara Malaysia |
| granting_department |
College of Arts and Sciences (CAS) |
| publishDate |
2008 |
| url |
https://etd.uum.edu.my/426/1/Badrolhisham_Badaruddin.pdf https://etd.uum.edu.my/426/2/Badrolhisham_Badaruddin.pdf |
| _version_ |
1747826912415186944 |