The mediating role of employees' organisational commitment on the relationship between internal market orientation and employees' retention : Evidence from Malaysian hotel industry

The mediating role of employees' organisational commitment on the relationship between internal market orientation and employees' retention : Evidence from Malaysian hotel industry

Empirical evidence and statistical data show that the hotel industry in Malaysia faces high employee turnover. The hotel industry is not so fortunate in retaining its employees. Though they can be easily hired retention becomes the most challenging job faced by the hotel managers when high turnover...

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书目详细资料
主要作者:	Hamiza, Jamaludin
格式:	Thesis
语言:	eng eng
出版:	2014
主题:	HD28-70 Management Industrial Management
在线阅读:	https://etd.uum.edu.my/4313/1/s91209.pdf https://etd.uum.edu.my/4313/7/s91209_abstract.pdf
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