The extent of management capability, relationship capability, and competitive advantage influence on Bumiputera contractors' project performance

Considering the major problems faced by the Malaysian construction industry in managing resources and understanding clients‟ needs, as well as the methodological and theoretical gaps in previous studies, this research attempts to investigate the extent of management capability, relationship capabili...

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Bibliographic Details
Main Author: Baderisham, Jolly
Format: Thesis
Language:eng
eng
Published: 2013
Subjects:
Online Access:https://etd.uum.edu.my/4319/1/s92470.pdf
https://etd.uum.edu.my/4319/13/s92470_abstract.pdf
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Summary:Considering the major problems faced by the Malaysian construction industry in managing resources and understanding clients‟ needs, as well as the methodological and theoretical gaps in previous studies, this research attempts to investigate the extent of management capability, relationship capability and competitive advantage influence on Bumiputera construction project performance. This research utilised the resource-based view theory to determine the relationship between the construction companies‟ capabilities and their project performance. Survey questionnaires were sent to 1,600 construction companies‟ project managers listed on the CIDB's Malaysian Construction Industry Directory. Out of the 1,600 questionnaires sent, 420 were received. However, only 385 were usable which produced a response rate of 24 per cent. Management capability, relationship capability and competitive advantage were found to have significant positive influence on construction project performance. Thus, construction project performance is influenced by all the three components. The management must also ensure that all important elements of management and relationship capabilities such as competence, cooperation, project management methodology, comprehension and communication are practiced in their organisations. Further information is provided in the study