Faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di Padang, Sumatera Barat, Indonesia

Public Service Motivation (PSM) could be defined as an altruistic motivation to serve the interest of a community of people, a state, a nation, or humanity. It is a concept that denotes the commitment to the public service, pursuit of the public interest, and desire to perform work that is worthwhil...

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Main Author:	Syamsir,
Format:	Thesis
Language:	eng eng
Published:	2012
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/4454/1/s91104.pdf https://etd.uum.edu.my/4454/2/s91104_abstract.pdf
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id	my-uum-etd.4454
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Embi, Muhamad Ali
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Syamsir, , Faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di Padang, Sumatera Barat, Indonesia
description	Public Service Motivation (PSM) could be defined as an altruistic motivation to serve the interest of a community of people, a state, a nation, or humanity. It is a concept that denotes the commitment to the public service, pursuit of the public interest, and desire to perform work that is worthwhile to society. PSM is a new concept in public management study. So far, most PSM studies focused more on comparisons between public and private employees in the Western or other developed countries, and almost no study has been conducted in developing countries. In addition, most of PSM theories tended to generalize the prevalence of PSM among employees and often ignore cultural dimensions in their analysis. There are assumptions as if PSM theories are cross-culturally viable. But in fact, the PSM is a nascent theory that need to be proved with any fruitful studies, especially among employees in developing countries that might be have different cultures, beliefs, and views on the importance of financial rewards, etc. This study examined the application of the PSM theories in Indonesia as a developing country, especially in Padang West Sumatera. The objective of this study is to test the existing PSM argument related to the difference of PSM levels between public and private employees and to explore the influence of PSM on job performance and organizational effectiveness. Rational choice theories and the other PSM theories had been used in analyzing the finding of this study. Using the frequency and percentage, chi-square of cross tabulation, t-test, Pearson correlation, and regression on responses by 417 respondents of public and 201 of private sector employees, this study tested the difference of PSM levels between the two sector employees, the factors that will determine the level of PSM, and the influence of the PSM on the job performance and organizational effectiveness. The findings of this study indicated that: 1) There is a significant difference in the level of PSM between public and private sector employees in Padang West Sumatera. The level of PSM of public employees tend to be lower than that of private sector; 2) Some of demographic correlates/characteristics are significantly correlated to the level of PSM, but some of them are not; 3) There are significant correlations between family socialization, religious socialization, religious implementation, and work purposes and their level of PSM as a whole. However, there is no significant correlation between the involvement in voluntarism activities and the level of PSM as a whole; 4) There is a significant influence of the level of PSM as a whole on job performance and organizational effectiveness. The results of this study imply that PSM theory is not cross-culturally viable. They also imply that PSM is very important as a basis in understanding and improving the administration and management of public services.
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Syamsir, ,
author_facet	Syamsir, ,
author_sort	Syamsir, ,
title	Faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di Padang, Sumatera Barat, Indonesia
title_short	Faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di Padang, Sumatera Barat, Indonesia
title_full	Faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di Padang, Sumatera Barat, Indonesia
title_fullStr	Faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di Padang, Sumatera Barat, Indonesia
title_full_unstemmed	Faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di Padang, Sumatera Barat, Indonesia
title_sort	faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di padang, sumatera barat, indonesia
granting_institution	Universiti Utara Malaysia
granting_department	College of Law, Government and International Studies (COLGIS)
publishDate	2012
url	https://etd.uum.edu.my/4454/1/s91104.pdf https://etd.uum.edu.my/4454/2/s91104_abstract.pdf
_version_	1747827739675590656
spelling	my-uum-etd.44542016-04-26T02:25:01Z Faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di Padang, Sumatera Barat, Indonesia 2012 Syamsir, , Embi, Muhamad Ali College of Law, Government and International Studies (COLGIS) College of Law, Goverment and International Studies (COLGIS) HF5549-5549.5 Personnel Management. Employment Public Service Motivation (PSM) could be defined as an altruistic motivation to serve the interest of a community of people, a state, a nation, or humanity. It is a concept that denotes the commitment to the public service, pursuit of the public interest, and desire to perform work that is worthwhile to society. PSM is a new concept in public management study. So far, most PSM studies focused more on comparisons between public and private employees in the Western or other developed countries, and almost no study has been conducted in developing countries. In addition, most of PSM theories tended to generalize the prevalence of PSM among employees and often ignore cultural dimensions in their analysis. There are assumptions as if PSM theories are cross-culturally viable. But in fact, the PSM is a nascent theory that need to be proved with any fruitful studies, especially among employees in developing countries that might be have different cultures, beliefs, and views on the importance of financial rewards, etc. This study examined the application of the PSM theories in Indonesia as a developing country, especially in Padang West Sumatera. The objective of this study is to test the existing PSM argument related to the difference of PSM levels between public and private employees and to explore the influence of PSM on job performance and organizational effectiveness. Rational choice theories and the other PSM theories had been used in analyzing the finding of this study. Using the frequency and percentage, chi-square of cross tabulation, t-test, Pearson correlation, and regression on responses by 417 respondents of public and 201 of private sector employees, this study tested the difference of PSM levels between the two sector employees, the factors that will determine the level of PSM, and the influence of the PSM on the job performance and organizational effectiveness. The findings of this study indicated that: 1) There is a significant difference in the level of PSM between public and private sector employees in Padang West Sumatera. The level of PSM of public employees tend to be lower than that of private sector; 2) Some of demographic correlates/characteristics are significantly correlated to the level of PSM, but some of them are not; 3) There are significant correlations between family socialization, religious socialization, religious implementation, and work purposes and their level of PSM as a whole. However, there is no significant correlation between the involvement in voluntarism activities and the level of PSM as a whole; 4) There is a significant influence of the level of PSM as a whole on job performance and organizational effectiveness. The results of this study imply that PSM theory is not cross-culturally viable. They also imply that PSM is very important as a basis in understanding and improving the administration and management of public services. 2012 Thesis https://etd.uum.edu.my/4454/ https://etd.uum.edu.my/4454/1/s91104.pdf text eng validuser https://etd.uum.edu.my/4454/2/s91104_abstract.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Anderson, Owen. 2007. ”Altruism in World Religions” Edited by Jacob Neusner and Bruce Chilton in Reviews in Religion & Theology, Volume 14/2, March 2007. Arifin, Adi. 2006. ”Kenapa Banyak Orang Ingin Jadi PNS?”. http://www.adiarifin.web.id/ archives/2006/02/15/kenapa-banyak-orangingin-jadi-pns/#more-9. 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Faktor-faktor yang mempengaruhi motivasi perkhidmatan awam kajian kes di kalangan pekerja awam dan swasta di Padang, Sumatera Barat, Indonesia

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