Hubungkait Pengurusan Kualiti Menyeluruh Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Bistari Negeri Perlis

The purpose of this research is to study the relationship between Total Quality Management and job satisfaction among teachers. This study adopted the School Management Quality by Burnham to study the implementation of Total Quality Management and Maslow Need Theory to study job satisfaction. With c...

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Main Author:	Zahilah, Ab. Aziz
Format:	Thesis
Language:	eng eng
Published:	2001
Subjects:	LB2801-3095 School administration and organization
Online Access:	https://etd.uum.edu.my/456/1/Zahilah_binti_Ab._Aziz%2C_2001.pdf https://etd.uum.edu.my/456/2/1.Zahilah_binti_Ab._Aziz%2C_2001.pdf
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id	my-uum-etd.456
record_format	uketd_dc
spelling	my-uum-etd.4562013-07-24T12:07:22Z Hubungkait Pengurusan Kualiti Menyeluruh Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Bistari Negeri Perlis 2001 Zahilah, Ab. Aziz Sekolah Siswazah Sekolah Siswazah LB2801-3095 School administration and organization The purpose of this research is to study the relationship between Total Quality Management and job satisfaction among teachers. This study adopted the School Management Quality by Burnham to study the implementation of Total Quality Management and Maslow Need Theory to study job satisfaction. With close to the afore mentioned theory, the implementation of the Total Quality Management in school was investigated in terms of principal, humanistic relationship, process and prevention. Job satisfaction refer to physiological need, security need, social need, self-esteem and self-actualization need. This research involved 136 respondents among teachers from two secondary smart school in state of Perlis. Questionaires containing 20 question on implementation of Total Quality Management and 25 question on job satisfaction were distributed. The data obtained was analysed using the descriptive statistical method to determined the frequency, percentage, mean and standard deviation. The inference statistical method with includes t-test, one way ANOVA and Pearson Correlation also been used to analyse the data. The finding show that the most dominant factor in determining the implementation of the Total Quality Management is prevention. The results on job satisfaction reveal that the satisfaction on self-esteem need is higher while the other needs in Maslow Theory are moderate. Finally, the research also suggests that there is a colleration between the implementation of Total Quality Management and job satisfaction among teachers. 2001 Thesis https://etd.uum.edu.my/456/ https://etd.uum.edu.my/456/1/Zahilah_binti_Ab._Aziz%2C_2001.pdf application/pdf eng validuser https://etd.uum.edu.my/456/2/1.Zahilah_binti_Ab._Aziz%2C_2001.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	LB2801-3095 School administration and organization
spellingShingle	LB2801-3095 School administration and organization Zahilah, Ab. Aziz Hubungkait Pengurusan Kualiti Menyeluruh Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Bistari Negeri Perlis
description	The purpose of this research is to study the relationship between Total Quality Management and job satisfaction among teachers. This study adopted the School Management Quality by Burnham to study the implementation of Total Quality Management and Maslow Need Theory to study job satisfaction. With close to the afore mentioned theory, the implementation of the Total Quality Management in school was investigated in terms of principal, humanistic relationship, process and prevention. Job satisfaction refer to physiological need, security need, social need, self-esteem and self-actualization need. This research involved 136 respondents among teachers from two secondary smart school in state of Perlis. Questionaires containing 20 question on implementation of Total Quality Management and 25 question on job satisfaction were distributed. The data obtained was analysed using the descriptive statistical method to determined the frequency, percentage, mean and standard deviation. The inference statistical method with includes t-test, one way ANOVA and Pearson Correlation also been used to analyse the data. The finding show that the most dominant factor in determining the implementation of the Total Quality Management is prevention. The results on job satisfaction reveal that the satisfaction on self-esteem need is higher while the other needs in Maslow Theory are moderate. Finally, the research also suggests that there is a colleration between the implementation of Total Quality Management and job satisfaction among teachers.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Zahilah, Ab. Aziz
author_facet	Zahilah, Ab. Aziz
author_sort	Zahilah, Ab. Aziz
title	Hubungkait Pengurusan Kualiti Menyeluruh Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Bistari Negeri Perlis
title_short	Hubungkait Pengurusan Kualiti Menyeluruh Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Bistari Negeri Perlis
title_full	Hubungkait Pengurusan Kualiti Menyeluruh Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Bistari Negeri Perlis
title_fullStr	Hubungkait Pengurusan Kualiti Menyeluruh Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Bistari Negeri Perlis
title_full_unstemmed	Hubungkait Pengurusan Kualiti Menyeluruh Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Bistari Negeri Perlis
title_sort	hubungkait pengurusan kualiti menyeluruh terhadap kepuasan kerja guru di sekolah menengah bistari negeri perlis
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	2001
url	https://etd.uum.edu.my/456/1/Zahilah_binti_Ab._Aziz%2C_2001.pdf https://etd.uum.edu.my/456/2/1.Zahilah_binti_Ab._Aziz%2C_2001.pdf
_version_	1747826919309574144

Hubungkait Pengurusan Kualiti Menyeluruh Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Bistari Negeri Perlis

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