Trust in management, communication, Islamic work ethics and readiness for change a mediating effect of organisational commitment

Rapid social and environment changes have posed a challenge to public service in ensuring that the programmes and activities undertaken meet the needs and expectations of the stakeholders, including the people in particular. Hence, civil servants must always be ready and responsive to the demands o...

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Main Author:	Nurul Iza, Adnan
Format:	Thesis
Language:	eng eng
Published:	2014
Subjects:	HD58.7 Organizational Behavior.
Online Access:	https://etd.uum.edu.my/4638/1/s815955.pdf https://etd.uum.edu.my/4638/2/s815955_abstract.pdf
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id	my-uum-etd.4638
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Mat, Norazuwa
topic	HD58.7 Organizational Behavior.
spellingShingle	HD58.7 Organizational Behavior. Nurul Iza, Adnan Trust in management, communication, Islamic work ethics and readiness for change a mediating effect of organisational commitment
description	Rapid social and environment changes have posed a challenge to public service in ensuring that the programmes and activities undertaken meet the needs and expectations of the stakeholders, including the people in particular. Hence, civil servants must always be ready and responsive to the demands of this constant change through the current initiatives of the Government Transformation Programme (GTP). Both civil servants and government organisations need to work in hand to ensure the success of the transformation. Previous studies showed that the readiness for change is influenced by various organisational and individual factors, such as trust in management, communication and Islamic work ethics. Therefore, this study aimed at investigating the relationship between trust in management, communication, Islamic work ethics and readiness for change within ministries in Malaysia. In addition, this study is also conducted to evaluate the mediating effect of organisational commitment on the relationship between trust in management, communication, Islamic work ethics and readiness for change. Respondents for this study are Administrative and Diplomatic Service Officers (PTD) (Grades 48 and 52) who work in the ministries in Malaysia. All the hypotheses are tested using AMOS 21.0 and based on structural equation modelling (SEM) analysis, it is shown that trust in management, communication and Islamic work ethics have a significant effect on readiness for change. Besides that, organisational commitment is found to fully mediate the relationship between trust in management and communication with readiness for change, while partially mediating the relationship between Islamic work ethics and readiness for change. On the whole, the findings of this study provide a positive impact on change management planning, which ultimately helps in ensuring more effective GTP implementation.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Nurul Iza, Adnan
author_facet	Nurul Iza, Adnan
author_sort	Nurul Iza, Adnan
title	Trust in management, communication, Islamic work ethics and readiness for change a mediating effect of organisational commitment
title_short	Trust in management, communication, Islamic work ethics and readiness for change a mediating effect of organisational commitment
title_full	Trust in management, communication, Islamic work ethics and readiness for change a mediating effect of organisational commitment
title_fullStr	Trust in management, communication, Islamic work ethics and readiness for change a mediating effect of organisational commitment
title_full_unstemmed	Trust in management, communication, Islamic work ethics and readiness for change a mediating effect of organisational commitment
title_sort	trust in management, communication, islamic work ethics and readiness for change a mediating effect of organisational commitment
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2014
url	https://etd.uum.edu.my/4638/1/s815955.pdf https://etd.uum.edu.my/4638/2/s815955_abstract.pdf
_version_	1747827770721828864
spelling	my-uum-etd.46382016-04-17T07:12:58Z Trust in management, communication, Islamic work ethics and readiness for change a mediating effect of organisational commitment 2014 Nurul Iza, Adnan Mat, Norazuwa Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.7 Organizational Behavior. Rapid social and environment changes have posed a challenge to public service in ensuring that the programmes and activities undertaken meet the needs and expectations of the stakeholders, including the people in particular. Hence, civil servants must always be ready and responsive to the demands of this constant change through the current initiatives of the Government Transformation Programme (GTP). Both civil servants and government organisations need to work in hand to ensure the success of the transformation. Previous studies showed that the readiness for change is influenced by various organisational and individual factors, such as trust in management, communication and Islamic work ethics. Therefore, this study aimed at investigating the relationship between trust in management, communication, Islamic work ethics and readiness for change within ministries in Malaysia. In addition, this study is also conducted to evaluate the mediating effect of organisational commitment on the relationship between trust in management, communication, Islamic work ethics and readiness for change. Respondents for this study are Administrative and Diplomatic Service Officers (PTD) (Grades 48 and 52) who work in the ministries in Malaysia. All the hypotheses are tested using AMOS 21.0 and based on structural equation modelling (SEM) analysis, it is shown that trust in management, communication and Islamic work ethics have a significant effect on readiness for change. Besides that, organisational commitment is found to fully mediate the relationship between trust in management and communication with readiness for change, while partially mediating the relationship between Islamic work ethics and readiness for change. On the whole, the findings of this study provide a positive impact on change management planning, which ultimately helps in ensuring more effective GTP implementation. 2014 Thesis https://etd.uum.edu.my/4638/ https://etd.uum.edu.my/4638/1/s815955.pdf text eng validuser https://etd.uum.edu.my/4638/2/s815955_abstract.pdf text eng public masters masters Universiti Utara Malaysia Ahmad, S. & Mat Zin, R. (2001). Adab dan etika kerja dalam organisasi. Malaysia: Universiti Utara Malaysia. Al-Abrrow, H. A. (2013). Individual Differences as a Moderator of the Effect of Organisational Commitment on Readiness for Change : A Study of Employees in the Higher Education Sector in Iraq. International Journal of Management, 30(4), 294–309. Albrecht, S. 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Trust in management, communication, Islamic work ethics and readiness for change a mediating effect of organisational commitment

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