The factors affecting student's satisfaction in University Utara Malaysia, Kedah

Theoretically, education can be considered as one of important and fruitful investment that all the time rewards in numerous ways. The strong and effective educational systems results in the greater performance of the students. Based on Muhamd, Rizwan and Ali (2010) state “the educational institutio...

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Main Author:	Nurul Hidayah, Md Noor
Format:	Thesis
Language:	eng eng
Published:	2015
Subjects:	LB2300 Higher Education
Online Access:	https://etd.uum.edu.my/4693/1/s814541.pdf https://etd.uum.edu.my/4693/2/s814541_abstract.pdf
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id	my-uum-etd.4693
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Abdullah, Shahmir Sivaraj
topic	LB2300 Higher Education
spellingShingle	LB2300 Higher Education Nurul Hidayah, Md Noor The factors affecting student's satisfaction in University Utara Malaysia, Kedah
description	Theoretically, education can be considered as one of important and fruitful investment that all the time rewards in numerous ways. The strong and effective educational systems results in the greater performance of the students. Based on Muhamd, Rizwan and Ali (2010) state “the educational institutions where the system is affective and administration is willing to provide the quality services always enjoy more incoming of brilliant and talented students.” Student paying fee tuition in higher education, they deserve to get something in high quality that suits with the value of money paying for tuition fee. The level of satisfaction among the student being as a scale in measuring whether HEI afford to deliver or provided services, technology, and facilities in effective ways. This study empirically examines the relationship between campus services, technology, and campus facilities and students’ satisfaction and which factors impact on student’s satisfaction in University Utara Malaysia, Kedah. The sample size in this study was 377 undergraduate student of UUM. The result of this study shown the positive relationship between campus services, technology, and campus facilities and students’ satisfaction, but only campus services is significant with students’ satisfaction
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Nurul Hidayah, Md Noor
author_facet	Nurul Hidayah, Md Noor
author_sort	Nurul Hidayah, Md Noor
title	The factors affecting student's satisfaction in University Utara Malaysia, Kedah
title_short	The factors affecting student's satisfaction in University Utara Malaysia, Kedah
title_full	The factors affecting student's satisfaction in University Utara Malaysia, Kedah
title_fullStr	The factors affecting student's satisfaction in University Utara Malaysia, Kedah
title_full_unstemmed	The factors affecting student's satisfaction in University Utara Malaysia, Kedah
title_sort	factors affecting student's satisfaction in university utara malaysia, kedah
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2015
url	https://etd.uum.edu.my/4693/1/s814541.pdf https://etd.uum.edu.my/4693/2/s814541_abstract.pdf
_version_	1747827782432325632
spelling	my-uum-etd.46932021-04-04T08:24:05Z The factors affecting student's satisfaction in University Utara Malaysia, Kedah 2015 Nurul Hidayah, Md Noor Abdullah, Shahmir Sivaraj Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business LB2300 Higher Education Theoretically, education can be considered as one of important and fruitful investment that all the time rewards in numerous ways. The strong and effective educational systems results in the greater performance of the students. Based on Muhamd, Rizwan and Ali (2010) state “the educational institutions where the system is affective and administration is willing to provide the quality services always enjoy more incoming of brilliant and talented students.” Student paying fee tuition in higher education, they deserve to get something in high quality that suits with the value of money paying for tuition fee. The level of satisfaction among the student being as a scale in measuring whether HEI afford to deliver or provided services, technology, and facilities in effective ways. This study empirically examines the relationship between campus services, technology, and campus facilities and students’ satisfaction and which factors impact on student’s satisfaction in University Utara Malaysia, Kedah. The sample size in this study was 377 undergraduate student of UUM. The result of this study shown the positive relationship between campus services, technology, and campus facilities and students’ satisfaction, but only campus services is significant with students’ satisfaction 2015 Thesis https://etd.uum.edu.my/4693/ https://etd.uum.edu.my/4693/1/s814541.pdf text eng public https://etd.uum.edu.my/4693/2/s814541_abstract.pdf text eng public masters masters Universiti Utara Malaysia Ababio, K. A., Aidoo, Eric. N. A., & Korankye, T. (2012). 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