Malaysian consumer motivations on boycott participation

The purpose of this study is to examine the underlying motivations of consumer boycott and its relationship with boycott participation in Malaysian context based on the theory of pro-social behavior. This study examined the applicability of three main variables previously used in a boycott study ba...

Full description

Saved in:

Bibliographic Details
Main Author:	Samshul Amry, Abdul Latif
Format:	Thesis
Language:	eng eng
Published:	2011
Subjects:	HF5415.33 Consumer Behavior.
Online Access:	https://etd.uum.edu.my/4785/1/s807350.pdf https://etd.uum.edu.my/4785/2/s807350_abstract.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.4785
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Abdul Talib, Asmat Nizam
topic	HF5415.33 Consumer Behavior.
spellingShingle	HF5415.33 Consumer Behavior. Samshul Amry, Abdul Latif Malaysian consumer motivations on boycott participation
description	The purpose of this study is to examine the underlying motivations of consumer boycott and its relationship with boycott participation in Malaysian context based on the theory of pro-social behavior. This study examined the applicability of three main variables previously used in a boycott study based on a western context; namely 'Estimated Participation', 'Costs and Benefits' and 'Perceived Egregious Behavior'. This study also examined another related variable but previously untested in boycott context, 'Country Image' to investigate its effect on boycott participation. The research framework was tested on an on-going boycott in Malaysia against several multinational firms prompted by their direct/indirect involvement on Israel's atrocities against Palestine in the Middle East. Data were obtained from a total sample of 852 through self-administered questionnaire survey and analyzed with Statistical Package for Social Science (SPSS) software version 17. Relationships between the variables were examined using multiple regression analysis. From the regression results, one (1) variable and two (2) constructs were not applicable to the Malaysian boycott context. The results of this study were then discussed followed by recommendations for future research directions
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Samshul Amry, Abdul Latif
author_facet	Samshul Amry, Abdul Latif
author_sort	Samshul Amry, Abdul Latif
title	Malaysian consumer motivations on boycott participation
title_short	Malaysian consumer motivations on boycott participation
title_full	Malaysian consumer motivations on boycott participation
title_fullStr	Malaysian consumer motivations on boycott participation
title_full_unstemmed	Malaysian consumer motivations on boycott participation
title_sort	malaysian consumer motivations on boycott participation
granting_institution	Universiti Utara Malaysia
granting_department	College of Law, Government and International Studies (COLGIS)
publishDate	2011
url	https://etd.uum.edu.my/4785/1/s807350.pdf https://etd.uum.edu.my/4785/2/s807350_abstract.pdf
_version_	1747827801192398848
spelling	my-uum-etd.47852016-04-26T02:49:50Z Malaysian consumer motivations on boycott participation 2011 Samshul Amry, Abdul Latif Abdul Talib, Asmat Nizam College of Law, Government and International Studies (COLGIS) College of Law, Goverment and International Studies (COLGIS) HF5415.33 Consumer Behavior. The purpose of this study is to examine the underlying motivations of consumer boycott and its relationship with boycott participation in Malaysian context based on the theory of pro-social behavior. This study examined the applicability of three main variables previously used in a boycott study based on a western context; namely 'Estimated Participation', 'Costs and Benefits' and 'Perceived Egregious Behavior'. This study also examined another related variable but previously untested in boycott context, 'Country Image' to investigate its effect on boycott participation. The research framework was tested on an on-going boycott in Malaysia against several multinational firms prompted by their direct/indirect involvement on Israel's atrocities against Palestine in the Middle East. Data were obtained from a total sample of 852 through self-administered questionnaire survey and analyzed with Statistical Package for Social Science (SPSS) software version 17. Relationships between the variables were examined using multiple regression analysis. From the regression results, one (1) variable and two (2) constructs were not applicable to the Malaysian boycott context. The results of this study were then discussed followed by recommendations for future research directions 2011 Thesis https://etd.uum.edu.my/4785/ https://etd.uum.edu.my/4785/1/s807350.pdf text eng validuser https://etd.uum.edu.my/4785/2/s807350_abstract.pdf text eng public masters masters Universiti Utara Malaysia Abosag, I. (2010). Dancing with Macro-boycotters: the case of Arla Foods. Marketing Intelligence and Planning, 365-373. Albaum, G., & Golden, L. (1991). Alternative Measurement formats for multiple comparison against multiple image objects: a country image application. Journal of Global Marketing, 89-121. Amonini, C., Koegh, J., & Sweeney, J. (1998). The dual nature of country of origin effect: a study of Australian consumers' evaluations. Australiasian Marketing Journal, 13-27. Balabanis, G, & Diamantopoulos, A. (2008). Brand origin identification by consumers: a classification perspective. Journal of International Marketing, 39-71. Boote, J. (1998). Towards a comprehensive Taxonomy and Model of Consumer Complaining Behavior. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 140-151. Braunsberger, K., & Buckler, B. (2011). What motivates Consumers to Participate in Boycotts: Lesson from the ongoing Canadian seafood Boycott. Journal of Business Research, 96-102. Chavis, L., & Leslie, P. (n.d.). Consumer Boycotts: The Impact of the Iraq War on French Wine Sale in the US. Cooper, D., & Schindler, P. (2008). Business Research Methods 10th Edition. New York: McGraw-Hill Irwin. Darley, J., & Latane, B. (1968). Bystander Intervention in Emergencies: Diffusion of Responsibility. Journal of Personality and Social Psychology, 377-383. Dawar, N., & Pillutla, M. (2000). Impact of Product Harm Crises on Brand Equity:The moderating role of consumer expectation. Journal of Marketing Research, 215-226. DiFonzo, N., & Bordia, P. (2000). How Top PR Professionals Handle Hearsays. Corporate Rumors, Their Effects, and Strategies to Manage Them. Public Relations Review, 173-190. Dovidio, J., Piliavin, J., Gaertner, D., Schroeder, D., & Clark, R (1991). The Arousal: Cost-Reward Model and the Process of Intervention: A review of the Evidence. Newbury Park, CA: Sage Publications. Ettenson, R, & Klein, J. (2005). The Fallout from French nuclear testing in the South Pacific. International Marketing Review, 199-224. Fahr, J., Dobbins, G., & Cheng, B. (1991). Cultural Relativity in Action: a comparison of self ratings made by Chinese and US workers. Personnel Psychology, 129-147. Falbo, T., Poston, D., Triscari.R, & Zhang, X. (1997). Self enhancing illusions among Chinese schoolchildren. Journal of Cross Cultural Psychology, 172-191. Fischer, J. (2007). Boycott or Buycott? Malay Middle-Class Consumption Post 9/11. Ethnos, 29-50. Friedman, M. (1996). A Positive Approach to Organized Consumer Action: The Buycott as an alternative to Boycott. Journal of Consumer Policy, 439-451. Friedman, M. (1985). Consumer Boycotts in the United States, 1970-1980: Contemporary Events in Historical Perspectives. Journal of Consumer Affairs, 96-117. Friedman, M. (1991). Consumer Boycotts: A Conceptual Framework and Research Agenda. Journal of Social Issues, 149-86. Friedman, M. (2001). Ethical Dilemmas Associated with Consumer Boycotts. Journal of Social Philosophy, 232-240. Garrett, D. (2001). Consumer Boycotts: Are Targets always the Bad Guys. Business and Society Review, 17-21. Garrett, D. (1987). The Effectiveness of Marketing Policy Boycotts: Environmental Opposition to Marketing. Journal of Marketing, 46-57. Gelb, B. (1995). More Boycotts Ahead? Some Implications. Business Horizons. Gerber, S., & Finn, K. (2005). Using SPSS For Windows Data Analysis and Graphics 2nd Edition. New York: Springer. Ghauri, P., & Gronhaug, K. (2010). Research Methods in Business Studies. Essex: Pearson Education Limited. Han, C., & Terpstra, V. (1988). Country of Origin effects for uni-national and binational products. Journal of International Business Studies, 235-255. Han, K., & Zhang, A. (2009). Starbucks is forbidden in the Forbidden City: Blog, circuit of culture and informal public relations campaign in China. Public Relations Review, 395-401. Heine, S. (2005). Where is the evidence for pan-cultural self-enhancement? Journal of Personality and Social Psychology, 531-538. Hoffman, S., & Muller, S. (2009). Consumer boycotts due to factory relocation. Journal of Business Research, 239-247. Jaffe, E., & Nebenzahl, I. (1984). Alternative questionnaire formats for country image studies. Journal of Marketing Research, 463-471. John, A., & Klein, J. (2003). The Boycott Puzzle: Consumer Motivations for Purchase Sacrifice. Management Science, 1196-1209. Justo, R., & Cruz, C. (2008). Mecca Cola: Message in a bottle. Journal of Research in Marketing and Entreprenuership, 40-56. Kinnear, P., & Gray, C. (2008). SPSS 16 Made Simpler. East Sussex: Psychology Press. Klein, J., & Ettenson, R (1999). Consumer Animosity and Consumer Ethnocentrism: n Analysis of Unique Antecedents. Journal of International Consumer Marketing. Klein, J., Ettenson, R, & Morris, M (1998). The Animosity Model of Foreign Product Purchase: An Empirical Test in the People's Republic of China. Journal of Marketing, 89-100. Klein, J., Smith, C., & John, A. (2003). Exploring Motivations for Participation in a Consumer Boycott. Advances in Consumer Research, 363-369. Klein, J., Smith, C., & John, A. (2004). Why we boycott: consumer motivations for boycott participation. Journal of Marketing, 92-109. Knight, J., Bradley, S., & Gao, H. (2009). Riding out the Muhammad Cartoons Crisis: Contrasting Strategies and Outcomes. Long Range Planning, 6-22. Knudsen, K., Aggarwal, P., & Maamoun, A (2008). The Burden of Identity: Responding to Product Boyctts in the Middle East. Journal of Business and Economics Research, 17-25. Koku, P., Akhigbe, A., & Springer, T. (1997). The Financial Impact of Boycotts and Threats of Boycott. Journal of Business Research, 15-20. Kozinets, R., & Handelman, J. (1998). Ensouling Consumption: A Netnographic Exploration of Boycotting Behaviour. Advances in Consumer Research, 475-480. Latane, B., & Darley, J. (1968). Group Inhibition of Bystander Intervention. Journal of Personality and Social Psychology, 215-221. Magnusson, P., Westjohn, S., & Zdravkovic, S. (2011). What? I thought Samsung was Japanese: accurate or not, perceived country of origin matters. International Marketing Review, 454-472. Malaysian demonstrators burn Swedisk flag. (2010, March 26). Retrieved December 2010, 10, from http://wwwthelocal.se/. Martin, I., & Eroglu, S. (1993). Measuring a multi dimensional construct: country image. Journal of Business Research, 191-210. Middle East Boycott to cost Arla DKK 400 Million. (2006, March 2). Retrieved December 13, 2010, from http://www.arla.com. Nagashima, A. (1977). a comparative "Made in" product image survey among Japanese businessmen. Journal of Marketing, 95-100. Nagashima, A. (1970). A comparison of US and Japanese attitudes towards foreign products. Journal of Marketing, 68-74. Neilson, L. (2010). Boycott or Buycott? Understanding political consumerism. Journal of Consumer Behavior, 214-227. Pallant, J. (2001). SPSS Survival Manual A step by step guide to data analysis using SPSS for Windows (Versions 10 and 11). Philadelphia: Open University Press. Pappu, R., Quester, P., & Cooksey, R. (2007). Country Image and Consumer based brand equity: relationship and implications for international marketing. Journal of International Business Studies, 726-745. Piliavian, J., & Charng, H. (1990). Altruism: A review of recent theory and research. Annual Review of Sociology, 27-65. Samiee, S., Shimp, T., & Sharma, S. (2005). Brand origin recognition accuracy: its antecedents and consumers cognitive limitations. Journal of International Business Studies, 379-97. Schooler, R (1965). Product Bias in the Central American common market. Journal of Marketing Research, 394-397. Sedikides, C., Gaertner, L., & Toguchi, Y. (2003). Pancultural self-enhancement. Journal of Personality and Social Psychology, 378-386. Sen, S., Gurhan-Canli, Z., & Morwitz, V. (2001). Witholding Consumption: A social Dilemma Perspective on Consumer Boycotts. Journal of Consumer Research, 399-417. Shaw, D., Newholm, T., & Dickinson, R (2006). Consumption as voting: an exploration of consumer empowerment. European Journal of Marketing, 1049-1067. Shimp, T., & Sharma, S. (1987). Consumer Ethnocentrism: Construction and Validation of the CETSCALE. Journal of Marketing Research, 280-289. Siew Meng Leong, C. J., Ang, S. H., Tan, S. J., Jung, K., Kau, A. K., & Pornitakpan, C. (2008). Understanding consumer animosity in an international crisis: nature, antecedents and consequences. Journal of International Business Studies, 996-1009. Singh, J., & Wilkes, R. (1991). Theoretical Framework for Modelling Consumers' Response to Marketplace Dissatisfaction. Journal Satisfaction, Dissatisfaction and Complaining Behavior, 1-12. Smith, M., & Li, Q. (2010). The Boycott model of foreign product purchase an empirical test in China. Asian Review of Accounting, 106-130. Smith, N., & Cooper-Martin, E. (1997). Ethics and Target Marketing: The role of Product Harm and Consumer Vulnerability. Journal of Marketing, 1-20. Swee, H., Kwon, J., Kau, A. K., Leong, S. M., & Chantika Pompitakpan, S. J. (2004). Animosity towards economic giants: What the little guys think. Journal of Consumer Marketing, 190-207. Swimberghe, K., Flurry, L., & Parker, J. (2011). Consumer Religiousity: Consequences for Consumer Activism in the United States. Journal of Business Ethics. Twenge, J., Baumeister, R., DeWall, N., Ciarocco, N., & Bartels, M. (2007). Social Exclusion Decreases Prosocial Behavior. Journal of Personality and Social Psychology, 56-66. Tyrant, J., & Engelmann, D. (2005). To Buy or Not to Buy? An Experimental Study of Consumer Boycotts in Retail Markets. Economics, 1-16. Wiener, J., & Doescher, T. (1991). A framework for promoting cooperation. Journal of Marketing, 38-47. Yuksel, U., & Mryteza, V. (2008). An evaluation of Strategic Responses to Consumer Boycotts. Journal of Business Research. Zikmund, W., Babin, B., Carr, j., & Griffin, M. (2010). Business Research Methods. South Western, Cengage Learning.

Malaysian consumer motivations on boycott participation

Similar Items