Instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at Universiti Malaysia Perlis (UNIMAP)

Instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at Universiti Malaysia Perlis (UNIMAP)

Ever since UniMAP has decided to implement the Outcome Based Education (OBE) in a full swing, a lot of processes has to be implemented which begin with restructuring the curriculum and courses until preparing for assessment and evaluation tools, the collection of evidence and also continuous quality...

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Main Author: Irma, Ahmad
Format: Thesis
Language:eng
eng
Published: 2008
Subjects:
LB2801-3095 School administration and organization
Online Access:https://etd.uum.edu.my/4879/1/s86917.pdf
https://etd.uum.edu.my/4879/2/s86917_abstract.pdf
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id my-uum-etd.4879
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Haroon, Harshita Aini
topic LB2801-3095 School administration and organization
spellingShingle LB2801-3095 School administration and organization
Irma, Ahmad
Instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at Universiti Malaysia Perlis (UNIMAP)
description Ever since UniMAP has decided to implement the Outcome Based Education (OBE) in a full swing, a lot of processes has to be implemented which begin with restructuring the curriculum and courses until preparing for assessment and evaluation tools, the collection of evidence and also continuous quality improvement (CQI). In UniMAP situation, CQI is referred to "closing the loops" and it is implemented at course level by collecting evidence from direct assessment tools. Although the CQI is specifically designed for the Engineering programmes, there is no exception for non-engineering courses for not doing it. Concerning that little is known regarding on the appropriateness and effectiveness of the CQI process towards the support courses and there is no single study has been conducted to examine the usability of the process whether it can fit in both engineering and non-engineering courses offered at UniMAP, thus this study was conducted to explore the appropriateness and effectiveness of the CQI process towards nonengineering courses. It used all the instructors who are responsible with the Diploma support courses as the focus group of the study. From the finding, most of the instructors have misconception on CQI which has lead to ineffective implementation of CQI process to the support courses at UniMAP. Ineffective leadership and inappropriate use of CQI tools have also effecting the implementation of CQI process. From the findings too, two of the instruments have been identified as inappropriate for the process. Finally, this study has suggested four recommendations in order to improve the implementation of CQI process for support courses. The recommendations are to conduct workshops and training courses, to develop a monitoring group and to allow for direct participation from the support courses' instructors in any discussions that related to CQI activities
format Thesis
qualification_name masters
qualification_level Master's degree
author Irma, Ahmad
author_facet Irma, Ahmad
author_sort Irma, Ahmad
title Instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at Universiti Malaysia Perlis (UNIMAP)
title_short Instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at Universiti Malaysia Perlis (UNIMAP)
title_full Instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at Universiti Malaysia Perlis (UNIMAP)
title_fullStr Instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at Universiti Malaysia Perlis (UNIMAP)
title_full_unstemmed Instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at Universiti Malaysia Perlis (UNIMAP)
title_sort instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at universiti malaysia perlis (unimap)
granting_institution Universiti Utara Malaysia
granting_department College of Arts and Sciences (CAS)
publishDate 2008
url https://etd.uum.edu.my/4879/1/s86917.pdf
https://etd.uum.edu.my/4879/2/s86917_abstract.pdf
_version_ 1747827819873828864
spelling my-uum-etd.48792015-08-20T06:38:16Z Instructors' perceptions on the implementation of continuous quality improvement plan to the support courses at Universiti Malaysia Perlis (UNIMAP) 2008 Irma, Ahmad Haroon, Harshita Aini College of Arts and Sciences (CAS) Awang Had Salleh Graduate School of Arts and Sciences LB2801-3095 School administration and organization Ever since UniMAP has decided to implement the Outcome Based Education (OBE) in a full swing, a lot of processes has to be implemented which begin with restructuring the curriculum and courses until preparing for assessment and evaluation tools, the collection of evidence and also continuous quality improvement (CQI). In UniMAP situation, CQI is referred to "closing the loops" and it is implemented at course level by collecting evidence from direct assessment tools. Although the CQI is specifically designed for the Engineering programmes, there is no exception for non-engineering courses for not doing it. Concerning that little is known regarding on the appropriateness and effectiveness of the CQI process towards the support courses and there is no single study has been conducted to examine the usability of the process whether it can fit in both engineering and non-engineering courses offered at UniMAP, thus this study was conducted to explore the appropriateness and effectiveness of the CQI process towards nonengineering courses. It used all the instructors who are responsible with the Diploma support courses as the focus group of the study. From the finding, most of the instructors have misconception on CQI which has lead to ineffective implementation of CQI process to the support courses at UniMAP. Ineffective leadership and inappropriate use of CQI tools have also effecting the implementation of CQI process. From the findings too, two of the instruments have been identified as inappropriate for the process. Finally, this study has suggested four recommendations in order to improve the implementation of CQI process for support courses. The recommendations are to conduct workshops and training courses, to develop a monitoring group and to allow for direct participation from the support courses' instructors in any discussions that related to CQI activities 2008 Thesis https://etd.uum.edu.my/4879/ https://etd.uum.edu.my/4879/1/s86917.pdf text eng validuser https://etd.uum.edu.my/4879/2/s86917_abstract.pdf text eng public http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000803219 masters masters Universiti Utara Malaysia ABET Engineering Accreditation Commission. (2008). Criteria for accrediting engineering programs. Retrieved March 31st, 2008, from http://www.abet.org/Linked%20Documents-UPDATE/ Criteria%20and%20PP/E001%2006-07%20EAC%20Criter ia%2012-19-05.pdf. Albert, A.R (2002). 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