Corporate social responsibility (CSR) management process at Bank Islam Malaysia Berhad

The notion of corporate social responsibility (CSR) from the Islamic perspective has been viewed by reference to the Tawhid and Shariah paradigms and other concepts such as maqasid Shariah (objectives of Shariah), maslahah ammah (public interest) and masuliyyah (accountability). From this point of...

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Main Author:	Fathiyyah, Abu Bakar
Format:	Thesis
Language:	eng eng
Published:	2015
Subjects:	HD28-70 Management Industrial Management HG Finance
Online Access:	https://etd.uum.edu.my/4910/1/s92940.pdf https://etd.uum.edu.my/4910/2/s92940_abstract.pdf
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id	my-uum-etd.4910
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Md Yusof, Mohd 'Atef
topic	HD28-70 Management Industrial Management HG Finance
spellingShingle	HD28-70 Management Industrial Management HG Finance Fathiyyah, Abu Bakar Corporate social responsibility (CSR) management process at Bank Islam Malaysia Berhad
description	The notion of corporate social responsibility (CSR) from the Islamic perspective has been viewed by reference to the Tawhid and Shariah paradigms and other concepts such as maqasid Shariah (objectives of Shariah), maslahah ammah (public interest) and masuliyyah (accountability). From this point of view, CSR engagement is a tool to maintain a good relationship to Allah, other human beings and the environment. However, the process of managing CSR engagement in accordance with Shariah principles has been given scarce attention in the academic and practitioner literature. Thus, this study aims to describe and develop a managerial guideline on the CSR management process in accordance with Shariah principles. Using the case study approach, CSR key players and beneficiaries at Bank Islam Malaysia Berhad were interviewed to determine the relevant concepts, objectives, factors, benefits and challenges of CSR. Several series of in-field observations of CSR events were conducted, and documentation was reviewed in order to better understand and explain the process. The findings of this study indicate that CSR relates to any activity in which the bank engages to discharge religious, social and economic responsibilities and accountabilities to attain barakah (Allah’s blessings) and to enhance the well-being of the stakeholders and the business. Commitments from all members in the bank, pressure from various stakeholders and the amount of CSR funds are among the factors that influence CSR engagement. This engagement is part of fard-kifayah to fulfill religious obligations, strengthen relationships with various stakeholders, improve the well-being of the recipients and offer positive effects to the bank. In light of the CSR management process, the findings reveal that the process has shifted to a systematic approach and is well planned. Hence, the proposed managerial guideline on the process may offer new insights to the body of knowledge on CSR and may help business entities to manage CSR systematically
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Fathiyyah, Abu Bakar
author_facet	Fathiyyah, Abu Bakar
author_sort	Fathiyyah, Abu Bakar
title	Corporate social responsibility (CSR) management process at Bank Islam Malaysia Berhad
title_short	Corporate social responsibility (CSR) management process at Bank Islam Malaysia Berhad
title_full	Corporate social responsibility (CSR) management process at Bank Islam Malaysia Berhad
title_fullStr	Corporate social responsibility (CSR) management process at Bank Islam Malaysia Berhad
title_full_unstemmed	Corporate social responsibility (CSR) management process at Bank Islam Malaysia Berhad
title_sort	corporate social responsibility (csr) management process at bank islam malaysia berhad
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2015
url	https://etd.uum.edu.my/4910/1/s92940.pdf https://etd.uum.edu.my/4910/2/s92940_abstract.pdf
_version_	1747827826708447232
spelling	my-uum-etd.49102021-03-18T06:56:36Z Corporate social responsibility (CSR) management process at Bank Islam Malaysia Berhad 2015 Fathiyyah, Abu Bakar Md Yusof, Mohd 'Atef Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management HG Finance The notion of corporate social responsibility (CSR) from the Islamic perspective has been viewed by reference to the Tawhid and Shariah paradigms and other concepts such as maqasid Shariah (objectives of Shariah), maslahah ammah (public interest) and masuliyyah (accountability). From this point of view, CSR engagement is a tool to maintain a good relationship to Allah, other human beings and the environment. However, the process of managing CSR engagement in accordance with Shariah principles has been given scarce attention in the academic and practitioner literature. Thus, this study aims to describe and develop a managerial guideline on the CSR management process in accordance with Shariah principles. Using the case study approach, CSR key players and beneficiaries at Bank Islam Malaysia Berhad were interviewed to determine the relevant concepts, objectives, factors, benefits and challenges of CSR. Several series of in-field observations of CSR events were conducted, and documentation was reviewed in order to better understand and explain the process. The findings of this study indicate that CSR relates to any activity in which the bank engages to discharge religious, social and economic responsibilities and accountabilities to attain barakah (Allah’s blessings) and to enhance the well-being of the stakeholders and the business. Commitments from all members in the bank, pressure from various stakeholders and the amount of CSR funds are among the factors that influence CSR engagement. This engagement is part of fard-kifayah to fulfill religious obligations, strengthen relationships with various stakeholders, improve the well-being of the recipients and offer positive effects to the bank. In light of the CSR management process, the findings reveal that the process has shifted to a systematic approach and is well planned. Hence, the proposed managerial guideline on the process may offer new insights to the body of knowledge on CSR and may help business entities to manage CSR systematically 2015 Thesis https://etd.uum.edu.my/4910/ https://etd.uum.edu.my/4910/1/s92940.pdf text eng public https://etd.uum.edu.my/4910/2/s92940_abstract.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Ab Rahman, A. (2011). Kaedah pengurusan pengagihan zakat oleh Affin Islamic Bank Berhad: Satu tinjauan awal. Paper presented at the The 4th Islamic Economic System Conference 2011 (iECONS 2011), Kuala Lumpur. Ab Rahman, A., Alias, M., & Syed Omar, S. M. N. (2012). 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