The mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in Libya

The mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in Libya

The main purpose of this study was to investigate the mediating effect of Market Orientation (MO) on the relationship between total quality management (TQM), entrepreneurial orientation (EO), and organizational performance (OP). The motivation for this study was driven by the inconsistent findings...

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Main Author: Faiz, Goboul Ahmed I.
Format: Thesis
Language:eng
eng
Published: 2015
Subjects:
HD28-70 Management
Industrial Management
Online Access:https://etd.uum.edu.my/4920/1/s93774.pdf
https://etd.uum.edu.my/4920/2/s93774_abstract.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Ahmad, Fais
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Faiz, Goboul Ahmed I.
The mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in Libya
description The main purpose of this study was to investigate the mediating effect of Market Orientation (MO) on the relationship between total quality management (TQM), entrepreneurial orientation (EO), and organizational performance (OP). The motivation for this study was driven by the inconsistent findings in the literature concerning the relationships between TQM, EO, and organizational performance. Due to the inconsistent results, a new research has emerged and this has prompted further investigation on the effect of other variables that may better explain the nature of these links. In the related literature, many theories have suggested that the compatibility between strategies, resources, and capabilities as the keys for success. To achieve this purpose, this study has integrated different theories such as the resource-based view, and the Congruence Model . Questionnaires were distributed to 400 Sections of the Libyan banks. 230 questionnaires were returned and used in the analysis using the PLSSEM. The results of this study revealed that TQM, and EO were positive and have also been proven to be significant predictors of organizational performance. More importantly, the results have also confirmed the mediating effect of Market Orientation on the relationships between TQM, EO, and organizational performance
format Thesis
qualification_name Doctor of Business Administration (DBA)
qualification_level Doctorate
author Faiz, Goboul Ahmed I.
author_facet Faiz, Goboul Ahmed I.
author_sort Faiz, Goboul Ahmed I.
title The mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in Libya
title_short The mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in Libya
title_full The mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in Libya
title_fullStr The mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in Libya
title_full_unstemmed The mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in Libya
title_sort mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in libya
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2015
url https://etd.uum.edu.my/4920/1/s93774.pdf
https://etd.uum.edu.my/4920/2/s93774_abstract.pdf
_version_ 1747827828843347968
spelling my-uum-etd.49202021-03-18T06:54:06Z The mediating effect of market orientation on the relationship between total quality management, entrepreneurial orientation and the performance of banks in Libya 2015 Faiz, Goboul Ahmed I. Ahmad, Fais Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management The main purpose of this study was to investigate the mediating effect of Market Orientation (MO) on the relationship between total quality management (TQM), entrepreneurial orientation (EO), and organizational performance (OP). The motivation for this study was driven by the inconsistent findings in the literature concerning the relationships between TQM, EO, and organizational performance. Due to the inconsistent results, a new research has emerged and this has prompted further investigation on the effect of other variables that may better explain the nature of these links. In the related literature, many theories have suggested that the compatibility between strategies, resources, and capabilities as the keys for success. To achieve this purpose, this study has integrated different theories such as the resource-based view, and the Congruence Model . Questionnaires were distributed to 400 Sections of the Libyan banks. 230 questionnaires were returned and used in the analysis using the PLSSEM. The results of this study revealed that TQM, and EO were positive and have also been proven to be significant predictors of organizational performance. More importantly, the results have also confirmed the mediating effect of Market Orientation on the relationships between TQM, EO, and organizational performance 2015 Thesis https://etd.uum.edu.my/4920/ https://etd.uum.edu.my/4920/1/s93774.pdf text eng public https://etd.uum.edu.my/4920/2/s93774_abstract.pdf text eng public dba dba Universiti Utara Malaysia Abdullah, Azizan. (2010). 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