Job satisfaction among executives at Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), based on Herzberg’s motivation-hygiene theory

The main purpose of this study is to examine and gain a better understanding of the significant relationships between the Herzberg’s motivation-hygiene factors towards job satisfaction among executives at SYABAS. Within these two main factors there are 11 dimension factors that researcher need to...

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Main Author: Masrubiah, Mohd Zuki
Format: Thesis
Language:eng
eng
Published: 2013
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Online Access:https://etd.uum.edu.my/4959/1/s810209.pdf
https://etd.uum.edu.my/4959/2/s810209_abstract.pdf
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id my-uum-etd.4959
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Md Said, Nor Pujawati
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Masrubiah, Mohd Zuki
Job satisfaction among executives at Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), based on Herzberg’s motivation-hygiene theory
description The main purpose of this study is to examine and gain a better understanding of the significant relationships between the Herzberg’s motivation-hygiene factors towards job satisfaction among executives at SYABAS. Within these two main factors there are 11 dimension factors that researcher need to find out which one from the factor give most high impact towards job satisfaction. The dimension are listed was, motivator factors under the job content (achievement, advancement, work itself, recognition and growth). Second was, hygiene factors (company policy, relationship with peers, working security, relationship with supervisors, money and working condition). In this study convenience sampling was use to select executive from SYABAS Kuala Lumpur and Petaling Jaya, and researcher target the population was 150 employees. Questionnaires have been used to obtain the data. Data which was gathered through questionnaires was analyzed by using statistical package for social science (SPSS) software 20. Researcher has conducted reliability, Pearson correlation and Regression analysis. The results show that hygiene factors were the dominant motivators among employee job satisfaction which is the dimension of relationship with the supervisor H9 are the leading factors in this study found by the researcher, hence show that hygiene factors are accepted From eleven hypotheses developed, only eight hypotheses was accepted. There are three dimensions that have negative relationship between recognition, company policy and work security towards job satisfaction among executive at SYABAS, researcher need to reject the hypothesis H4 H6 and H8. This study also is to suggest the management of the organization to review back needs and requirements of employees in the organization of SYABAS.
format Thesis
qualification_name masters
qualification_level Master's degree
author Masrubiah, Mohd Zuki
author_facet Masrubiah, Mohd Zuki
author_sort Masrubiah, Mohd Zuki
title Job satisfaction among executives at Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), based on Herzberg’s motivation-hygiene theory
title_short Job satisfaction among executives at Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), based on Herzberg’s motivation-hygiene theory
title_full Job satisfaction among executives at Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), based on Herzberg’s motivation-hygiene theory
title_fullStr Job satisfaction among executives at Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), based on Herzberg’s motivation-hygiene theory
title_full_unstemmed Job satisfaction among executives at Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), based on Herzberg’s motivation-hygiene theory
title_sort job satisfaction among executives at syarikat bekalan air selangor sdn bhd (syabas), based on herzberg’s motivation-hygiene theory
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2013
url https://etd.uum.edu.my/4959/1/s810209.pdf
https://etd.uum.edu.my/4959/2/s810209_abstract.pdf
_version_ 1776103659569938432
spelling my-uum-etd.49592023-01-26T02:42:10Z Job satisfaction among executives at Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), based on Herzberg’s motivation-hygiene theory 2013 Masrubiah, Mohd Zuki Md Said, Nor Pujawati Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment The main purpose of this study is to examine and gain a better understanding of the significant relationships between the Herzberg’s motivation-hygiene factors towards job satisfaction among executives at SYABAS. Within these two main factors there are 11 dimension factors that researcher need to find out which one from the factor give most high impact towards job satisfaction. The dimension are listed was, motivator factors under the job content (achievement, advancement, work itself, recognition and growth). Second was, hygiene factors (company policy, relationship with peers, working security, relationship with supervisors, money and working condition). In this study convenience sampling was use to select executive from SYABAS Kuala Lumpur and Petaling Jaya, and researcher target the population was 150 employees. Questionnaires have been used to obtain the data. Data which was gathered through questionnaires was analyzed by using statistical package for social science (SPSS) software 20. Researcher has conducted reliability, Pearson correlation and Regression analysis. The results show that hygiene factors were the dominant motivators among employee job satisfaction which is the dimension of relationship with the supervisor H9 are the leading factors in this study found by the researcher, hence show that hygiene factors are accepted From eleven hypotheses developed, only eight hypotheses was accepted. There are three dimensions that have negative relationship between recognition, company policy and work security towards job satisfaction among executive at SYABAS, researcher need to reject the hypothesis H4 H6 and H8. This study also is to suggest the management of the organization to review back needs and requirements of employees in the organization of SYABAS. 2013 Thesis https://etd.uum.edu.my/4959/ https://etd.uum.edu.my/4959/1/s810209.pdf text eng public https://etd.uum.edu.my/4959/2/s810209_abstract.pdf text eng public masters masters Universiti Utara Malaysia Akintoye, I.R. (2000). The place of financial management in personnel psychology. A Paper Presented as Part of Personnel Psychology Guest Lecture Series. Department of Guidance and Counselling, University of Ibadan, Nigeria. Alderman, M. (1999). Motivation for achievement: Possibilities for teaching and learning. New Jersey: Lawrence Erlbaum Associates, Inc., Publishers. Arabi SM (2000). 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