The relationship of social media and social networking sites on employee job performance in Division Information Technology, Telekom Malaysia

The rising of the social media and social networking sites has been a phenomenon around the world nowadays and people are using them everywhere including in the work place. These applications allow employee to connect, communicate, find and share information at their fingertips. Recently, the use of...

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Main Author: Asnani, Kamasan
Format: Thesis
Language:eng
eng
Published: 2013
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https://etd.uum.edu.my/5033/2/s810917_abstract.pdf
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id my-uum-etd.5033
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Mohd Isa, Mohd Faizal
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Asnani, Kamasan
The relationship of social media and social networking sites on employee job performance in Division Information Technology, Telekom Malaysia
description The rising of the social media and social networking sites has been a phenomenon around the world nowadays and people are using them everywhere including in the work place. These applications allow employee to connect, communicate, find and share information at their fingertips. Recently, the use of social media and social networking sites (SMSNS) at the workplace has generated much concern and discussion. Thus, this study will identify the relationship of social media and social networking sites on employee job performance in Division of Information Technology, Telekom Malaysia Berhad. In this study, social networking behavior, work ethic, personal attribute and emotional reward have been selected as the independent variables, while the employee job performance, as a dependent variable. Simple Random Sampling was used to identify the number of respondent for this study. The numbers of questionnaires distributed were 270, where 215 respondents had returned their questionnaire which consists of 79.6%. The result reveals positive relationships between those variables and employee job performance. The correlation coefficient for the Employee Job Performance with Social Networking Behaviour, Work Ethic, Personal Attribute and Emotional Reward is 0.889, 0.978, 0.976, and 0.992. The result shows that high relationship was found between independent variable to employee job performance. The regression results shows that work ethic (β=0.70), personal attribute (β=1.019) and emotional reward (β=1.984) have highest beta value with R Square=0.998 of the variance in employee job performance. Thus, it is crucial for the organization to examine the relationship of social media and social networking sites on employee job performance
format Thesis
qualification_name masters
qualification_level Master's degree
author Asnani, Kamasan
author_facet Asnani, Kamasan
author_sort Asnani, Kamasan
title The relationship of social media and social networking sites on employee job performance in Division Information Technology, Telekom Malaysia
title_short The relationship of social media and social networking sites on employee job performance in Division Information Technology, Telekom Malaysia
title_full The relationship of social media and social networking sites on employee job performance in Division Information Technology, Telekom Malaysia
title_fullStr The relationship of social media and social networking sites on employee job performance in Division Information Technology, Telekom Malaysia
title_full_unstemmed The relationship of social media and social networking sites on employee job performance in Division Information Technology, Telekom Malaysia
title_sort relationship of social media and social networking sites on employee job performance in division information technology, telekom malaysia
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2013
url https://etd.uum.edu.my/5033/1/s810917.pdf
https://etd.uum.edu.my/5033/2/s810917_abstract.pdf
_version_ 1747827849677504512
spelling my-uum-etd.50332022-04-10T02:44:07Z The relationship of social media and social networking sites on employee job performance in Division Information Technology, Telekom Malaysia 2013 Asnani, Kamasan Mohd Isa, Mohd Faizal Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment The rising of the social media and social networking sites has been a phenomenon around the world nowadays and people are using them everywhere including in the work place. These applications allow employee to connect, communicate, find and share information at their fingertips. Recently, the use of social media and social networking sites (SMSNS) at the workplace has generated much concern and discussion. Thus, this study will identify the relationship of social media and social networking sites on employee job performance in Division of Information Technology, Telekom Malaysia Berhad. In this study, social networking behavior, work ethic, personal attribute and emotional reward have been selected as the independent variables, while the employee job performance, as a dependent variable. Simple Random Sampling was used to identify the number of respondent for this study. The numbers of questionnaires distributed were 270, where 215 respondents had returned their questionnaire which consists of 79.6%. The result reveals positive relationships between those variables and employee job performance. The correlation coefficient for the Employee Job Performance with Social Networking Behaviour, Work Ethic, Personal Attribute and Emotional Reward is 0.889, 0.978, 0.976, and 0.992. The result shows that high relationship was found between independent variable to employee job performance. The regression results shows that work ethic (β=0.70), personal attribute (β=1.019) and emotional reward (β=1.984) have highest beta value with R Square=0.998 of the variance in employee job performance. Thus, it is crucial for the organization to examine the relationship of social media and social networking sites on employee job performance 2013 Thesis https://etd.uum.edu.my/5033/ https://etd.uum.edu.my/5033/1/s810917.pdf text eng public https://etd.uum.edu.my/5033/2/s810917_abstract.pdf text eng public masters masters Universiti Utara Malaysia Ab. Aziz Yusof (2009). Effective Performance Appraisals: A Key Performance Indicator (KPI) Towards Organizational Excellence. Shah Alam, Selangor: Arah Publication. Ab Aziz Yusof, Mohd Subri Tahir & Mohammad Ismail (2008). Human resource Management: A Holistic Approach. Selangor: Arah Publication. Aguenza, B.B. & Mat Som, A.P. (2012). 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