The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital

The purpose of this study was to investigate the relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses. Ninety six participants were randomly selected among nurses from Sultanah Bahiyah Hospital, Alor Setar, Kedah. A cross-sectional survey technique w...

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Main Author:	Badariah, Mohd Zahir
Format:	Thesis
Language:	eng eng
Published:	2013
Subjects:	HD58.9 Organizational Effectiveness.
Online Access:	https://etd.uum.edu.my/5070/1/s808818.pdf https://etd.uum.edu.my/5070/2/s808818_abstract.pdf
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id	my-uum-etd.5070
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Wan Mohd. Noor, Wan Shakizah
topic	HD58.9 Organizational Effectiveness.
spellingShingle	HD58.9 Organizational Effectiveness. Badariah, Mohd Zahir The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital
description	The purpose of this study was to investigate the relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses. Ninety six participants were randomly selected among nurses from Sultanah Bahiyah Hospital, Alor Setar, Kedah. A cross-sectional survey technique was employed in this study. Instrument for measuring job satisfaction was utilised from Weiss, Dawis, England, and Lofquist (1967) while instruments for measuring workload was developed by Houston, Meyer & Paewai (2006), the supervisory coaching was developed by Karasek (1985) and the work engagement instrument was developed by Schaufeli & Baker (2003). Data collected was analysed descriptively and inferentially through the Statistical Package for the Social Sciences (SPSS). Findings of this study suggested that there were significant relationship between supervisory coaching and work engagement with job satisfaction. However, no significant relationship was found between work load and job satisfaction among nurses in Sultanah Bahiyah Hospital, Alor Setar, Kedah. The findings of this study may provide guidelines for organizations such as hospitals and health centres to understand employees’ job satisfaction
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Badariah, Mohd Zahir
author_facet	Badariah, Mohd Zahir
author_sort	Badariah, Mohd Zahir
title	The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital
title_short	The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital
title_full	The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital
title_fullStr	The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital
title_full_unstemmed	The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital
title_sort	relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at sultanah bahiyah hospital
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2013
url	https://etd.uum.edu.my/5070/1/s808818.pdf https://etd.uum.edu.my/5070/2/s808818_abstract.pdf
_version_	1747827856212230144
spelling	my-uum-etd.50702022-04-10T02:47:36Z The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital 2013 Badariah, Mohd Zahir Wan Mohd. Noor, Wan Shakizah Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.9 Organizational Effectiveness. The purpose of this study was to investigate the relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses. Ninety six participants were randomly selected among nurses from Sultanah Bahiyah Hospital, Alor Setar, Kedah. A cross-sectional survey technique was employed in this study. Instrument for measuring job satisfaction was utilised from Weiss, Dawis, England, and Lofquist (1967) while instruments for measuring workload was developed by Houston, Meyer & Paewai (2006), the supervisory coaching was developed by Karasek (1985) and the work engagement instrument was developed by Schaufeli & Baker (2003). Data collected was analysed descriptively and inferentially through the Statistical Package for the Social Sciences (SPSS). Findings of this study suggested that there were significant relationship between supervisory coaching and work engagement with job satisfaction. However, no significant relationship was found between work load and job satisfaction among nurses in Sultanah Bahiyah Hospital, Alor Setar, Kedah. The findings of this study may provide guidelines for organizations such as hospitals and health centres to understand employees’ job satisfaction 2013 Thesis https://etd.uum.edu.my/5070/ https://etd.uum.edu.my/5070/1/s808818.pdf text eng public https://etd.uum.edu.my/5070/2/s808818_abstract.pdf text eng public masters masters Universiti Utara Malaysia Abuduaini Wabuli (2009). A study on the factors affecting job satisfaction among employees of fast food restaurants. Unpublished master thesis, Universiti Utara Malaysia. Adopted from National Institute for Occupational Safety and Health, Stress at Work. 1999. Ali Mohammad & Mohammad HosseinYarmohammadian (2006). A study of relationship between managers‘ leadership style and employees‘ job satisfaction. Journal of Leadership in Health Services, 19 (2), 1-18. Alam, M.M. & Mohammad, J.F. (2010). Level of satisfaction and intent to leave among Malaysian Nurses. Business Intelligence Journal, 3(1), 123-137. Amah, O. E. (2009). 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The relationship between workload, supervisory coaching, work engagement and job satisfaction among nurses at Sultanah Bahiyah Hospital

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