Kajian penilaian faktor yang menyumbang kepada kepuasan bekerja dalam kalangan staf Jabatan Perbendaharaan Negeri Kedah Darul Aman

The purpose of this study was to identify the factors that influence job satisfaction among staff of the Treasury Department of Kedah. The scope of the study involves four (4) factors, factor payments, and administrative leadership factors, contingent reward factor and factor support colleagues. The...

Full description

Saved in:
Bibliographic Details
Main Author: Sharifah Noriza, Syed Mohamad
Format: Thesis
Language:eng
eng
Published: 2013
Subjects:
Online Access:https://etd.uum.edu.my/5071/1/s807354.pdf
https://etd.uum.edu.my/5071/2/s807354_abstract.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.5071
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Abu Bakar, Azizi
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Sharifah Noriza, Syed Mohamad
Kajian penilaian faktor yang menyumbang kepada kepuasan bekerja dalam kalangan staf Jabatan Perbendaharaan Negeri Kedah Darul Aman
description The purpose of this study was to identify the factors that influence job satisfaction among staff of the Treasury Department of Kedah. The scope of the study involves four (4) factors, factor payments, and administrative leadership factors, contingent reward factor and factor support colleagues. The study involved 60 staff from the Treasury Department of Kedah. The instrument used was a questionnaire that is divided into six (6) of section A to see the background of the respondents and the B, C, D, E, F and G are to see the feedback survey respondents on the statement. The data were analyzed using SPSS perisian. Data were analyzed in terms of frequency, percentage, mean, standard setting deviation, factor analysis and correlation factors. The results showed that all four factors, payment, and administrative leadership, reward and support colleagues kontinjen significantly correlated with job satisfaction
format Thesis
qualification_name masters
qualification_level Master's degree
author Sharifah Noriza, Syed Mohamad
author_facet Sharifah Noriza, Syed Mohamad
author_sort Sharifah Noriza, Syed Mohamad
title Kajian penilaian faktor yang menyumbang kepada kepuasan bekerja dalam kalangan staf Jabatan Perbendaharaan Negeri Kedah Darul Aman
title_short Kajian penilaian faktor yang menyumbang kepada kepuasan bekerja dalam kalangan staf Jabatan Perbendaharaan Negeri Kedah Darul Aman
title_full Kajian penilaian faktor yang menyumbang kepada kepuasan bekerja dalam kalangan staf Jabatan Perbendaharaan Negeri Kedah Darul Aman
title_fullStr Kajian penilaian faktor yang menyumbang kepada kepuasan bekerja dalam kalangan staf Jabatan Perbendaharaan Negeri Kedah Darul Aman
title_full_unstemmed Kajian penilaian faktor yang menyumbang kepada kepuasan bekerja dalam kalangan staf Jabatan Perbendaharaan Negeri Kedah Darul Aman
title_sort kajian penilaian faktor yang menyumbang kepada kepuasan bekerja dalam kalangan staf jabatan perbendaharaan negeri kedah darul aman
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2013
url https://etd.uum.edu.my/5071/1/s807354.pdf
https://etd.uum.edu.my/5071/2/s807354_abstract.pdf
_version_ 1776103664367173632
spelling my-uum-etd.50712023-05-24T02:16:01Z Kajian penilaian faktor yang menyumbang kepada kepuasan bekerja dalam kalangan staf Jabatan Perbendaharaan Negeri Kedah Darul Aman 2013 Sharifah Noriza, Syed Mohamad Abu Bakar, Azizi Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment The purpose of this study was to identify the factors that influence job satisfaction among staff of the Treasury Department of Kedah. The scope of the study involves four (4) factors, factor payments, and administrative leadership factors, contingent reward factor and factor support colleagues. The study involved 60 staff from the Treasury Department of Kedah. The instrument used was a questionnaire that is divided into six (6) of section A to see the background of the respondents and the B, C, D, E, F and G are to see the feedback survey respondents on the statement. The data were analyzed using SPSS perisian. Data were analyzed in terms of frequency, percentage, mean, standard setting deviation, factor analysis and correlation factors. The results showed that all four factors, payment, and administrative leadership, reward and support colleagues kontinjen significantly correlated with job satisfaction 2013 Thesis https://etd.uum.edu.my/5071/ https://etd.uum.edu.my/5071/1/s807354.pdf text eng public https://etd.uum.edu.my/5071/2/s807354_abstract.pdf text eng public masters masters Universiti Utara Malaysia Abdul Shukor Abdullah (1991). Pengurusan Organisasi: Perspektif Pemikiran dan Teori. Kuala Lumpur:Dewan Bahasa dan Pustaka. Abraham, R. (2000). Organizational cynicism: bases and consequences. Genetic,Social and General Psychology Monographs, 126 (3), 269-292. Albrecht, S.L. (2002). Perceptions of integrity, competence and trust in senior. Ahmad Nasir, Y. (1998). Pengaruh kepuasan kerja dan faktor-faktor kerja di bahagian audit dan akaun ibu pejabat Jabatan Pembangunan Koperasi Malaysia. Azman, I., Mai Sumiyati, I., Waty, K., & Mustaffa, O. (2008). Hubungan sikap kepada ganjaran kewangan dan kepuasan kerja terhadap keinginan pekerja untuk berhenti secara sukarela: Penyelidikan di sebuah organisasi pihak berkuasa tempatan berstatus bandaraya di Sarawak. Beer, M., & Nohria, N. (2000). Cracking the code of change. Harvard Business Review, 133-141. Bedeian, A.G. (2007). Even if the tower “Ivory,” it isn’t “White:” understanding the consequences of faculty cynicism. Academy of Management Learning & Education, 6(1), 9-32. Bernerth, J.B., Armenakis, A.A, Feild, H.S., & Walker, H.J. (2007). Justice, cynicism,and commitment: a study of important organizational change variables. The Journal of Applied Behavioral Science, 43(3), 303-326. Blau, P.M. (1964). Exchange and power in social life. New York: John Wiley. Boeker, W. (1989). Strategic changes: The effects of founding and history. Academy of Management Journal, 32(3), 489-515. Bullock, R. (1984). Work in America: Improving job satisfaction. New York: Pergamon Press. Edward Sek, K. W., & Teoh, N. (2009). Case study of factors influency jobs satisfaction in two Malaysian universities. International Business Research, 86-98. Eisenberger, R., Huntington, S., & Sowa, D. (1986). Perceived organizational support. Journal of applied psychology, 500-507. Fieldler, F. E. (1967). A Theory of Leadership Effectiveness. New York: McGraw-Hill. Furnham, A. (1982). The Protestant work ethic and attitudes towards unemployment. Journal of Occupational Psychology, 277-285. Furnham, A., & Okamura, R. (1999). Your money or your life: Behavioral and emotional predictors of money pthology. Human Relations, 1157-1177. Gouldner, A. W. (1960). The Norm of Reciprocity: A Preliminary Statement. Gruneberg, M.M. (1979). Understanding Job Satisfaction. London: MaMillan Press Ltd. Ishak, M. I. (2002). Pengenalan Psikologi Industri dan Organisasi. Universiti Teknologi Malaysia. Juwita, J. (2004). Kebajikan guru di sekolah rendah dan menengah daerah Kuantan. Locke, E.A. (1976). What is Job Satisfaction? Organizational Behavior and Human Performance. 4: 309-336. Milkovich, G., & Newman, J. (2007). Compensation. Boston: Irwin/McGraw Hill. Quarstein, V.A., R.B. Mc Afee and M. Glassman (1992). The Situational Occurrances Theory of Job Satisfaction. Human Relations 45 [8]: 859-873. Sarimah, I., & Siti Fatimah, M. A. (2011). Kepuasan bekerja di kalangan staf sokongan Jabatan Pendidikan Teknikal dan Kejuruteraan, Universiti Teknologi Malaysia. Sharif, S. (2001). Hubungan antara faktor Hygiene-motivator dengan kepuasan kerja pekerja bukan eksekutif Celcom (M) Sdn Bhd kawasan timur, Kuching, Sarawak. Sidek, M. N., & Mardiana, M. (1999). Kepuasan Bekerja di Kalangan Pegawai Tadbir Universiti Putra Malaysia. Pertanika Journal Science & Humanity, 59-70. Thomas, L. (1992). The meaning of money revisited. Journal of Organizational Behavior, 197-202. Zaidatol , A. L. (2001). Pentadbiran Pendidikan. Petaling Jaya: Penerbit Fajar bakti. Sdn. Bhd. Sharifah, Joni dan Balan (2001). Hubungan Antara Komunikasi Dalam Organisasi Dengan Kepuasan Kerja, Prestasi Kerja dan Komitmen Kerja, Universiti Kebangsaan Malaysia (UKM) Bangi. Mohd. Sahandri Gani B. Hamzah, Universiti Putra Malaysia dan Saifuddin Kumar B. Abdullah, Jabatan Pengajian Politeknik, Kementerian Pengajian Tinggi Malaysia. Modal Prestasi Kerja Dalam Kalangan Penjawat Awam Teknologi Pendidikan: Satu Penerokaan Analitik. McBurney, D. H (2001). Research methods (5th Ed). Belmont, CA: Wadsworth. Haji Mohd Shahar Sidek (1993), “Profesionalisme dan Akauntabiliti: Beberapa Definisi & Isu-isu Organisasi” dalam Warisan Gemilang: Buletin INTAN 1976-1991, Kuala Lumpur: INTAN, h. 38. Mahathir Mohamad (2000), “Perkhidmatan Awam Dalam Alaf Baru: Cabaran Dan Prospek” dalam Amanat Perdana: Perkhidmatan Awam Bertaraf Dunia, Koleksi Ucapan Perdana Menteri (MAPPA 2000-2005), Kuala Lumpur: INTAN, h. 9. Intan (2006), Pengurusan dan Pentadbiran Awam Malaysia, Kuala Lumpur: MAMPU, h. 438. Abdullah Sanusi Ahmad (1987), Kerajaan Pentadbiran Malaysia, Kuala Lumpur: Dewan Bahasa dan Pustaka, h. 154. Arne L. Kalleberg (1977), “Work Values and Job Rewards: A Theory of Job Satisfaction”, dalam American Sociological Review, Vol. 42, No. 1, hh. 124-143, http://www.jstor.org/stable/2117735, 4 Januari 2010. Sharifah Hayaati Ismail al-Qudsy (2007), “Values & Ethics Towards Quality Public Delivery System of Malaysia: An Islamic Perspective”, Jurnal Syariah, 15 (2), hh. 25-42. Rusli Ahmad dan Azman Ismail, Universiti Malaysia Sarawak Wan Khairuzzaman Wan Ismail, Universiti Teknologi Malaysia Jurnal Kemanusiaan bil.10, Disember 2007: Sistem Penilaian Prestasi Sektor Awam Di Malaysia: Pemikiran Semula Terhadap Peranan Dan Tanggungjawab Pegawai Penilai Prestasi Jabatan Perkhidmatan Awam, (1996). ‘Rearrangement of New Performance Appraisal System in the Malaysian Public Service.’ Service Circular Number 7, Year 1996, Kuala Lumpur: National Printing Department. Pang Ching Ching (2005). The Effectiveness of the Performance Appraisal System in Department of Civil Aviation (DCA) Kuching, Sarawak, Tesis Sarjana Muda Sains dengan Kepujian, Fakulti Sains Kognitif dan Pembangunan Manusia, UNIMAS, Sarawak. Siti Alia Mahmood (2005). Faktor-faktor yang Mempengaruhi Penilaian Prestasi dan Kaitannya Terhadap Prestasi Kerja’ Tesis Sarjana Muda Sains dengan Kepujian, Fakulti Sains Kognitif dan Pembangunan Manusia, UNIMAS, Sarawak. Swan, W.S., and Margulies (1991). How To Do A Superior Performance Appraisal. Canada: John Wiley and Sons. Hackman, J. R. dan G. R. Oldham. 1975. Development of Job dignostic Survey, Journal of Applied Psychology. 60: 159–170. Perlman, S. L. 1990. Employees redesign their jobs, Personal Journal. Syed-Ikhsan, S. S., & Rowland, F. (2004). Knowledge managementin a public organization: A study on the relationship between organizational elements and the performance knowledge transfer. Journal of Knowledge Management, 8(2), 95-111. Trott, D. C. (1996). Spiritual well-being of workers: An exploratory study. Yukl, G.A. (1981). Leadership in Organizations. (3rd Ed.). New Jersey: Prentice Hall Pierce J.L & Newatorm J.W. (2006). Leader and The Leadership Process. New York: McGrew Hill. House, R.J. (1971). A Path-Goal Theory of Leadership Effectiveness Administrative Science Quarterly 16. Tan, G. Y. (1994). Attitudinal and behavioral consequences of perceived supervisory power bases: An empirical study of a nomological network. Tesis Ph.D., University of Pittsburgh. Tan Lay Yen. (1995). Gurcharan Singh a/l Bishan Singh. (1997). Semangat berpasukan berkualiti di kalangan pegawai-pegawai perkhidmatan pendidikan di negeri Perak. Tesis Sarjana, Universiti Utara Malaysia, Sintok, Kedah. Sharifah, Joni dan Balan (2001). Hubungan Antara Komunikasi Dalam Organisasi Dengan Kepuasan Kerja, Prestasi Kerja dan Komitmen Kerja, Universiti Kebangsaan Malaysia(UKM) Bangi. Sabitha Marican (2006). Penyelidikan sains sosial. Selangor: Edusystem Sdn. Bhd. Suharsimi (2002). Prosedur Penelitian Suatu Pendekatan Praktis. Rinek Cipta, Jakarta. Wan Faridah Akmal Wan Ismail, Noor Azmi Mohamad & Ishak Mad Shah Jurnal Teknologi, 37(E) Dis. 2002: 57–70 Universiti Teknologi Malaysia Kepimpinan Transaksi/Transformasi Dan Ciri Kerja Profesional Teknologi Maklumat Sektor Awam Malaysia. Reichers, A.E., Wanous, J.P. dan Austin, J.T. (1997). Understanding and managingcynicism about organizational change. The Academy of Management Executive, 11(1), 48-59. Uma Sekaran. (2003). Research methods for business: A skill building approach. (Fourth Edition). New York: John Wiley and Sons. Spector, P.E. (1994). Job satisfaction survey, Department of psychology, University of South Florida. Zainal Abidin Bin Shaik Dali(2004). Gaya Kepimpinan Pengetua Di Institut Kemahiran Mara Terhadap Kepuasan Bekerja Tenaga Pengajar: Universiti Teknologi Malaysia. Teks Ucapan Dato' Sri Mohd Najib Bin Tun Haji Abdul Razak Perdana Menteri Malaysia: Dewan Perdana, Dewan A Dan Dewan B, icc, Putrajaya bertarikh 08/03/2012 Bertajuk : Majlis Perhimpunan Khas Penjawat Awam Bersama Yab Perdana Menteri. Teks Ucapan Dato' Sri Mohd Najib Bin Tun Haji Abdul Razak Perdana Menteri Malaysia Di Dewan B1, Pusat Konvensyen Antarabangsa Putrajaya (Picc) bertarikh 27/02/2012 bertajuk : Majlis Perasmian Program Pegawai Integriti Bertauliah