Effects of transformational and transactional leadership on job satisfaction

Leadership style is important to employees’ job satisfaction. This study aims to examine the effect of leadership style on employees’ job satisfaction among service companies of Handan City in China. The questionnaires were firstly designed to collect data from the three service companies, namely ho...

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Main Author: Yi, Zhang
Format: Thesis
Language:eng
eng
Published: 2015
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Online Access:https://etd.uum.edu.my/5126/1/s815448.pdf
https://etd.uum.edu.my/5126/2/s815448_abstract.pdf
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id my-uum-etd.5126
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Ahmad, Fais
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Yi, Zhang
Effects of transformational and transactional leadership on job satisfaction
description Leadership style is important to employees’ job satisfaction. This study aims to examine the effect of leadership style on employees’ job satisfaction among service companies of Handan City in China. The questionnaires were firstly designed to collect data from the three service companies, namely hotel, travel agency and insurance companies. The 60 respondents who were employed in these service companies were selected as samples in this study. There were two independent variables which were transactional leadership and transformational leadership. Meanwhile, job satisfaction was selected as dependent variable. By using SPSS 19.0 version, the Reliability Test and Pearson Correlation test were firstly conducted to determine the relationship between independent variables and dependent variable. Then, the Multiple Regression analysis was conducted to determine the effect of leadership style, namely transactional leadership and transformational leadership, on job satisfaction respectively. The results revealed that both transactional leadership and transformational leadership were found to be positively related to job satisfaction of employees. In addition, the study also examined the intermediate effects of gender and age on job satisfaction. The results showed that the effects of gender and age were no significant on job satisfaction, implying they had no difference between gender an age on job satisfaction. The study has strategic implications that the managers should pay attention to leadership style to improve employees’s job satisfaction, which would contribure to the sustainable growth of service companies. In conclusion, the research could provide guideline to design policies on how to improve employees’ job satisfaction
format Thesis
qualification_name masters
qualification_level Master's degree
author Yi, Zhang
author_facet Yi, Zhang
author_sort Yi, Zhang
title Effects of transformational and transactional leadership on job satisfaction
title_short Effects of transformational and transactional leadership on job satisfaction
title_full Effects of transformational and transactional leadership on job satisfaction
title_fullStr Effects of transformational and transactional leadership on job satisfaction
title_full_unstemmed Effects of transformational and transactional leadership on job satisfaction
title_sort effects of transformational and transactional leadership on job satisfaction
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2015
url https://etd.uum.edu.my/5126/1/s815448.pdf
https://etd.uum.edu.my/5126/2/s815448_abstract.pdf
_version_ 1747827866865762304
spelling my-uum-etd.51262021-03-29T09:22:52Z Effects of transformational and transactional leadership on job satisfaction 2015 Yi, Zhang Ahmad, Fais Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment Leadership style is important to employees’ job satisfaction. This study aims to examine the effect of leadership style on employees’ job satisfaction among service companies of Handan City in China. The questionnaires were firstly designed to collect data from the three service companies, namely hotel, travel agency and insurance companies. The 60 respondents who were employed in these service companies were selected as samples in this study. There were two independent variables which were transactional leadership and transformational leadership. Meanwhile, job satisfaction was selected as dependent variable. By using SPSS 19.0 version, the Reliability Test and Pearson Correlation test were firstly conducted to determine the relationship between independent variables and dependent variable. Then, the Multiple Regression analysis was conducted to determine the effect of leadership style, namely transactional leadership and transformational leadership, on job satisfaction respectively. The results revealed that both transactional leadership and transformational leadership were found to be positively related to job satisfaction of employees. In addition, the study also examined the intermediate effects of gender and age on job satisfaction. The results showed that the effects of gender and age were no significant on job satisfaction, implying they had no difference between gender an age on job satisfaction. The study has strategic implications that the managers should pay attention to leadership style to improve employees’s job satisfaction, which would contribure to the sustainable growth of service companies. In conclusion, the research could provide guideline to design policies on how to improve employees’ job satisfaction 2015 Thesis https://etd.uum.edu.my/5126/ https://etd.uum.edu.my/5126/1/s815448.pdf text eng public https://etd.uum.edu.my/5126/2/s815448_abstract.pdf text eng public masters masters Universiti Utara Malaysia Albion, M. J., & Gagliardi, R. E. (2007). A study of transformational leadership, organisational change and job satisfaction. International Journal of Business and Social Science 13(2), 521-535. Ali Mohammad Mosadegh Rad Mohammad Hossein Yarmohammadian, (2006), A study of relationship between managers' leadership style and employees' job satisfaction, International Journal of Business and Social Science, 19(2), 11–28. 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