Intercultural competence: A phenomenological study of students’ intercultural experience in Universiti Utara Malaysia

Studies in the field of intercultural competence are expanding. Although numerous studies have been done, there are two important issues that need to be considered. First, current studies are dominated by the Western perspective that places a focus on the individual in evaluating intercultural comp...

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Main Author: Syarizan, Dalib
Format: Thesis
Language:eng
eng
Published: 2014
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Online Access:https://etd.uum.edu.my/5354/1/s93280.pdf
https://etd.uum.edu.my/5354/2/s93280_abstract.pdf
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institution Universiti Utara Malaysia
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language eng
eng
advisor Harun, Minah
topic P Philology
Linguistics
spellingShingle P Philology
Linguistics
Syarizan, Dalib
Intercultural competence: A phenomenological study of students’ intercultural experience in Universiti Utara Malaysia
description Studies in the field of intercultural competence are expanding. Although numerous studies have been done, there are two important issues that need to be considered. First, current studies are dominated by the Western perspective that places a focus on the individual in evaluating intercultural competence. Second, intercultural competence is often analyzed by looking at a national culture that is treated as homogenous. This tendency falls short to illuminate ethnic diversities within a nation and it is inadequate in capturing the intercultural experiences in the non-Western context. Accordingly, this study is conducted to re-examine an intercultural competence model developed by Deardorff in 2004 by exploring the nature of students’ intercultural experience in Universiti Utara Malaysia and the conception of intercultural competence in the light of their experience. This study utilized a phenomenological method. In-depth interviews and focus groups involving ethnically diverse students were used as methods of data collection. Snowballing sampling was implemented in this study. Data were analyzed using techniques advocated by Moustakas in 1994. The findings of this study indicate that, first; students’ intercultural experience comprises two core themes which include identifying self as an ethnic being and encountering differences between self and the Other. Second, the conception of intercultural competence encompasses three core themes which include cultural understanding, respect, and language ability. The findings differ from that of Deardorff’s model since the identified core themes emphasize on relationship building rather than the individual in analyzing intercultural competence. This study also shows a new perspective on intercultural competence that highlights the salience of ethnic identities in the students’ intercultural experience as an important element in developing intercultural competence. Thus, Deardorff’s model is extended by including a focus on relationship building and intercultural experience that illuminates diverse ethnic identities in explaining intercultural competence. This study contributes into a reconceptualization of intercultural competence from the Western perspective and explains a new perspective with a focus on relationship building as well as intercultural experience
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Syarizan, Dalib
author_facet Syarizan, Dalib
author_sort Syarizan, Dalib
title Intercultural competence: A phenomenological study of students’ intercultural experience in Universiti Utara Malaysia
title_short Intercultural competence: A phenomenological study of students’ intercultural experience in Universiti Utara Malaysia
title_full Intercultural competence: A phenomenological study of students’ intercultural experience in Universiti Utara Malaysia
title_fullStr Intercultural competence: A phenomenological study of students’ intercultural experience in Universiti Utara Malaysia
title_full_unstemmed Intercultural competence: A phenomenological study of students’ intercultural experience in Universiti Utara Malaysia
title_sort intercultural competence: a phenomenological study of students’ intercultural experience in universiti utara malaysia
granting_institution Universiti Utara Malaysia
granting_department Awang Had Salleh Graduate School of Arts & Sciences
publishDate 2014
url https://etd.uum.edu.my/5354/1/s93280.pdf
https://etd.uum.edu.my/5354/2/s93280_abstract.pdf
_version_ 1776103677530996736
spelling my-uum-etd.53542023-01-17T00:31:33Z Intercultural competence: A phenomenological study of students’ intercultural experience in Universiti Utara Malaysia 2014 Syarizan, Dalib Harun, Minah Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts and Sciences P Philology. Linguistics Studies in the field of intercultural competence are expanding. Although numerous studies have been done, there are two important issues that need to be considered. First, current studies are dominated by the Western perspective that places a focus on the individual in evaluating intercultural competence. Second, intercultural competence is often analyzed by looking at a national culture that is treated as homogenous. This tendency falls short to illuminate ethnic diversities within a nation and it is inadequate in capturing the intercultural experiences in the non-Western context. Accordingly, this study is conducted to re-examine an intercultural competence model developed by Deardorff in 2004 by exploring the nature of students’ intercultural experience in Universiti Utara Malaysia and the conception of intercultural competence in the light of their experience. This study utilized a phenomenological method. In-depth interviews and focus groups involving ethnically diverse students were used as methods of data collection. Snowballing sampling was implemented in this study. Data were analyzed using techniques advocated by Moustakas in 1994. The findings of this study indicate that, first; students’ intercultural experience comprises two core themes which include identifying self as an ethnic being and encountering differences between self and the Other. Second, the conception of intercultural competence encompasses three core themes which include cultural understanding, respect, and language ability. The findings differ from that of Deardorff’s model since the identified core themes emphasize on relationship building rather than the individual in analyzing intercultural competence. This study also shows a new perspective on intercultural competence that highlights the salience of ethnic identities in the students’ intercultural experience as an important element in developing intercultural competence. Thus, Deardorff’s model is extended by including a focus on relationship building and intercultural experience that illuminates diverse ethnic identities in explaining intercultural competence. This study contributes into a reconceptualization of intercultural competence from the Western perspective and explains a new perspective with a focus on relationship building as well as intercultural experience 2014 Thesis https://etd.uum.edu.my/5354/ https://etd.uum.edu.my/5354/1/s93280.pdf text eng public https://etd.uum.edu.my/5354/2/s93280_abstract.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abdul Rahim, H., Mohd Najib, G., & Anis Ayuni, C. G. (2010). Fostering intergroup contacts among multiracial students in higher Education. Retrieved from West Texas A&M University website: http://wtfaculy.wtamu.edu/wbres//File/ Journals/MCJ/Volume5-1/hamdan_ghafar_ghani.pdf Adler, R. B., Rosenfeld, L. B., & Proctor, R. F. (2007). Interplay: The process of interpersonal communication (10th ed.). New York: Oxford University Press. Ahmed, I. (1996). State, nation and ethnicity. New York: Pinter. Aida Hafitah, M. T., & Maimunah, I. (2007). 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