Mediating effect of personal and situational characteristics of Arab tourists in Malaysia and their influence on information sources and information channels of tourist information choice strategies

Mediating effect of personal and situational characteristics of Arab tourists in Malaysia and their influence on information sources and information channels of tourist information choice strategies

Statistics show that the influx of tourists in Malaysia has continued to increase by 14.3%; information sources and information channels have played crucial roles in this regard. However, existing studies are yet to distinguish how information sources and information channels influence information c...

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Main Author: Al-Khateeb, Bilal Ahmad Ali
Format: Thesis
Language:eng
eng
Published: 2015
Subjects:
G154.9-155.8 Travel and state
Tourism
Online Access:https://etd.uum.edu.my/5361/1/s91858.pdf
https://etd.uum.edu.my/5361/2/s91858_abstract.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Md Dahalin, Zulkhairi
topic G154.9-155.8 Travel and state
Tourism
spellingShingle G154.9-155.8 Travel and state
Tourism
Al-Khateeb, Bilal Ahmad Ali
Mediating effect of personal and situational characteristics of Arab tourists in Malaysia and their influence on information sources and information channels of tourist information choice strategies
description Statistics show that the influx of tourists in Malaysia has continued to increase by 14.3%; information sources and information channels have played crucial roles in this regard. However, existing studies are yet to distinguish how information sources and information channels influence information choice strategies of Arab tourists. Therefore, this study examines the mediating effects of personal and situational characteristics on information sources and information channels to provide clearer understanding on how information sources and information channels influence the information choice strategies of Arab tourists. Data was collected from 358 Arab tourists in Malaysia through the self-administered questionnaire procedure, and the data was analysed using the multiple regression analysis. Overall, the study found that information sources and information channels had significant influence on the information choice strategies of the Arab tourists. As for the mediating effects, the study also found that personal characteristics significantly mediate the influence of information sources on the information choice strategies of the Arab tourists. The result showed that situational characteristics significantly mediate the influence of information sources on the information choice strategies of the Arab tourists. Therefore, the study concluded that information sources and information channels influence the information choice strategies of the Arab tourists, while personal and situational characteristics significantly mediate influence of the information sources and information channels on the information choice strategies. The study contributes to the body of literature in this area and also provides several insights that may contribute to the development of knowledge that would effectively enhance the tourism industry in Malaysia and also attract more Arab tourists to Malaysia. The study recommends that both the Arab tourists and the Malaysian tourist agencies should always consider personal and situational characteristics in planning for tourism adventure policies on tourism. Finally, the study highlights the limitation of the study and the suggestions for future study.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Al-Khateeb, Bilal Ahmad Ali
author_facet Al-Khateeb, Bilal Ahmad Ali
author_sort Al-Khateeb, Bilal Ahmad Ali
title Mediating effect of personal and situational characteristics of Arab tourists in Malaysia and their influence on information sources and information channels of tourist information choice strategies
title_short Mediating effect of personal and situational characteristics of Arab tourists in Malaysia and their influence on information sources and information channels of tourist information choice strategies
title_full Mediating effect of personal and situational characteristics of Arab tourists in Malaysia and their influence on information sources and information channels of tourist information choice strategies
title_fullStr Mediating effect of personal and situational characteristics of Arab tourists in Malaysia and their influence on information sources and information channels of tourist information choice strategies
title_full_unstemmed Mediating effect of personal and situational characteristics of Arab tourists in Malaysia and their influence on information sources and information channels of tourist information choice strategies
title_sort mediating effect of personal and situational characteristics of arab tourists in malaysia and their influence on information sources and information channels of tourist information choice strategies
granting_institution Universiti Utara Malaysia
granting_department Awang Had Salleh Graduate School of Arts & Sciences
publishDate 2015
url https://etd.uum.edu.my/5361/1/s91858.pdf
https://etd.uum.edu.my/5361/2/s91858_abstract.pdf
_version_ 1747827916918489088
spelling my-uum-etd.53612021-03-18T03:09:40Z Mediating effect of personal and situational characteristics of Arab tourists in Malaysia and their influence on information sources and information channels of tourist information choice strategies 2015 Al-Khateeb, Bilal Ahmad Ali Md Dahalin, Zulkhairi Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts and Sciences G154.9-155.8 Travel and state. Tourism Statistics show that the influx of tourists in Malaysia has continued to increase by 14.3%; information sources and information channels have played crucial roles in this regard. However, existing studies are yet to distinguish how information sources and information channels influence information choice strategies of Arab tourists. Therefore, this study examines the mediating effects of personal and situational characteristics on information sources and information channels to provide clearer understanding on how information sources and information channels influence the information choice strategies of Arab tourists. Data was collected from 358 Arab tourists in Malaysia through the self-administered questionnaire procedure, and the data was analysed using the multiple regression analysis. Overall, the study found that information sources and information channels had significant influence on the information choice strategies of the Arab tourists. As for the mediating effects, the study also found that personal characteristics significantly mediate the influence of information sources on the information choice strategies of the Arab tourists. The result showed that situational characteristics significantly mediate the influence of information sources on the information choice strategies of the Arab tourists. Therefore, the study concluded that information sources and information channels influence the information choice strategies of the Arab tourists, while personal and situational characteristics significantly mediate influence of the information sources and information channels on the information choice strategies. The study contributes to the body of literature in this area and also provides several insights that may contribute to the development of knowledge that would effectively enhance the tourism industry in Malaysia and also attract more Arab tourists to Malaysia. The study recommends that both the Arab tourists and the Malaysian tourist agencies should always consider personal and situational characteristics in planning for tourism adventure policies on tourism. Finally, the study highlights the limitation of the study and the suggestions for future study. 2015 Thesis https://etd.uum.edu.my/5361/ https://etd.uum.edu.my/5361/1/s91858.pdf text eng public https://etd.uum.edu.my/5361/2/s91858_abstract.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Aaltonen, L. (2010). Communication Media Choices in A Knowledge-Work Organisation: A Case Study on The Factors Hindering Efficient communication. Aalto University Department of Marketing and Management School of Economics. Abzakh, A. A., Ling, K. C., & Alkilani, K. (2013).The Impact of Perceived Risks on The Consumer Resistance Towards Generic Drugs in The Malaysia Pharmaceutical Industry. International Journal of Business and Management, 8(3), p42-50. Ader, J., LaFleur, R., & Falcone, M. (2000). Internet Travel. Point, Click, Trip: An Introduction to the On-Line Travel Industry. Bear Stearns & Co, www.wsj.com/media/bearsterns-20000417.Pdf. Adler, R. B., Elmhorst, J. M. (1992). 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