Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry

In today’s dynamic business environment, competition is no longer between firms, but between supply chains. The supply chain dependency leads the business focused on supply chain performance. Considering the importance given to the third industrial master plan by the Malaysia government, current su...

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Main Author: Lee, Khai Loon
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Language:eng
eng
Published: 2015
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https://etd.uum.edu.my/5401/2/s93970_abstract.pdf
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institution Universiti Utara Malaysia
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language eng
eng
advisor Mohamed Udin, Zulkifli
Hassan, Mohamad Ghozali
topic TS Manufactures
spellingShingle TS Manufactures
Lee, Khai Loon
Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry
description In today’s dynamic business environment, competition is no longer between firms, but between supply chains. The supply chain dependency leads the business focused on supply chain performance. Considering the importance given to the third industrial master plan by the Malaysia government, current supply chain environment accentuated the need of supply chain technology adoption to facilitate supply chain management. To explain the concerns, this study examined the impact of supply chain capabilities namely, relational capability, information technology capability, and organizational culture capability on supply chain operational performance and supply chain technology adoption. This study also examines the successive impact of supply chain technology adoption on supply chain operational performance and investigates whether supply chain technology adoption mediates supply chain capabilities and performance relationship under study. In order to achieve the research objectives, a two-step approach namely quantitative research method and a triangulation research approach are necessitated. 201 survey questionnaires were distributed to respondents in Malaysian textile and apparel organizations. 121 usable responses representing 60% response rate were empirically tested through structural equation modeling by using SPSS and SmartPLS. Research findings revealed that relational capability, organizational culture capability, and supply chain technology adoption contributed to firm’s supply chain operational performance, whereas, information technology capability was insignificant. The findings further revealed that supply chain capabilities have a positive influence to supply chain technology adoption. The findings also revealed a significant mediation effect of supply chain technology adoption in the model under study. A triangulation research approach was employed through face-to-face interviews with four industry practitioners to get their in-depth experiences and perceptions on the model under study. ATLAS.ti results showed that developed model had achieved agreement of industry experts with the suggestion of two emerging terms (human support and work experience) as moderators for future study on the model. Limitations and recommendations for future study are discussed.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Lee, Khai Loon
author_facet Lee, Khai Loon
author_sort Lee, Khai Loon
title Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry
title_short Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry
title_full Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry
title_fullStr Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry
title_full_unstemmed Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry
title_sort relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2015
url https://etd.uum.edu.my/5401/1/s93970.pdf
https://etd.uum.edu.my/5401/2/s93970_abstract.pdf
_version_ 1747827926821240832
spelling my-uum-etd.54012021-03-18T08:29:15Z Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry 2015 Lee, Khai Loon Mohamed Udin, Zulkifli Hassan, Mohamad Ghozali Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business TS Manufactures In today’s dynamic business environment, competition is no longer between firms, but between supply chains. The supply chain dependency leads the business focused on supply chain performance. Considering the importance given to the third industrial master plan by the Malaysia government, current supply chain environment accentuated the need of supply chain technology adoption to facilitate supply chain management. To explain the concerns, this study examined the impact of supply chain capabilities namely, relational capability, information technology capability, and organizational culture capability on supply chain operational performance and supply chain technology adoption. This study also examines the successive impact of supply chain technology adoption on supply chain operational performance and investigates whether supply chain technology adoption mediates supply chain capabilities and performance relationship under study. In order to achieve the research objectives, a two-step approach namely quantitative research method and a triangulation research approach are necessitated. 201 survey questionnaires were distributed to respondents in Malaysian textile and apparel organizations. 121 usable responses representing 60% response rate were empirically tested through structural equation modeling by using SPSS and SmartPLS. Research findings revealed that relational capability, organizational culture capability, and supply chain technology adoption contributed to firm’s supply chain operational performance, whereas, information technology capability was insignificant. The findings further revealed that supply chain capabilities have a positive influence to supply chain technology adoption. The findings also revealed a significant mediation effect of supply chain technology adoption in the model under study. A triangulation research approach was employed through face-to-face interviews with four industry practitioners to get their in-depth experiences and perceptions on the model under study. ATLAS.ti results showed that developed model had achieved agreement of industry experts with the suggestion of two emerging terms (human support and work experience) as moderators for future study on the model. Limitations and recommendations for future study are discussed. 2015 Thesis https://etd.uum.edu.my/5401/ https://etd.uum.edu.my/5401/1/s93970.pdf text eng public https://etd.uum.edu.my/5401/2/s93970_abstract.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abdullah, N. H., Wahab, E., & Shamsuddin, A. (2013). Exploring the common technology adoption enablers among Malaysian SMEs: Qualitative findings. Journal of Management and Sustainability, 3(4), 78–92. doi:10.5539/jms.v3n4p78 Abu-Shanab, E., Abu-Shehab, R., & Khairallah, M. (2015). Critical success factors for ERP implementation: The case of Jordan. International Arab Journal of e-Technology, 4(1), 1–7. Acock, A. C. (2005). Working with missing values. Journal of Marriage and Family, 67(4), 1012–1028. Acuna, E., & Rodriguez, C. (2004). The treatment of missing values and its effect in the classifier accuracy. In Classification, clustering and data mining applications (pp. 639–648). Springer Berlin Heidelberg. 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