The performance of commercial banks : The role of organizational culture as a mediator and external environment as a moderator

The performance of commercial banks : The role of organizational culture as a mediator and external environment as a moderator

Business environment has become very dynamic and highly competitive. This is occasioned by globalization and massive developments in the technological world, especially advancements in Information and Communications Technology (ICT). As a result, business organizations are faced with a lot of challe...

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Main Author: Innocent, Otache
Format: Thesis
Language:eng
eng
Published: 2015
Subjects:
HD58.7 Organizational Behavior.
Online Access:https://etd.uum.edu.my/5444/1/s95203.pdf
https://etd.uum.edu.my/5444/2/s95203_abstract.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Mahmood, Rosli
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Innocent, Otache
The performance of commercial banks : The role of organizational culture as a mediator and external environment as a moderator
description Business environment has become very dynamic and highly competitive. This is occasioned by globalization and massive developments in the technological world, especially advancements in Information and Communications Technology (ICT). As a result, business organizations are faced with a lot of challenges. To cope with the challenges and achieve superior performance, business organizations need to be entrepreneurially inclined, market-oriented, and strategically positioned. Similarly, they need to develop and nurture appropriate and strong organizational culture for them to be entrepreneurially inclined, market-oriented, and strategically positioned. It is against this background that this study investigated the mediating and moderating effects of organizational culture and external environment on the relationship between corporate entrepreneurship, market orientation, strategic orientation, and performance of commercial banks in Nigeria. Data were collected from 297 bank managers through a self-reported questionnaire and data analysis was carried out using SPSS version 19. Findings revealed that corporate entrepreneurship, market orientation, and strategic orientation were positively and significantly related to organizational performance. Further analysis indicated that organizational culture of teamwork mediated the relationship between corporate entrepreneurship, market orientation, strategic orientation, and organizational performance. Also, data analysis showed that external environment (competitive intensity) did not moderate the relationship between corporate entrepreneurship, market orientation, strategic orientation, and organizational performance. Thus, it was concluded that although corporate entrepreneurship, market orientation, and strategic orientation were positively and significantly related to organizational performance, even in the face of competitive challenges, however, the effects of corporate entrepreneurship, market orientation, and strategic orientation on organizational performance will be greater if organizations develop and continuously nurture strong organizational culture of teamwork.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Innocent, Otache
author_facet Innocent, Otache
author_sort Innocent, Otache
title The performance of commercial banks : The role of organizational culture as a mediator and external environment as a moderator
title_short The performance of commercial banks : The role of organizational culture as a mediator and external environment as a moderator
title_full The performance of commercial banks : The role of organizational culture as a mediator and external environment as a moderator
title_fullStr The performance of commercial banks : The role of organizational culture as a mediator and external environment as a moderator
title_full_unstemmed The performance of commercial banks : The role of organizational culture as a mediator and external environment as a moderator
title_sort performance of commercial banks : the role of organizational culture as a mediator and external environment as a moderator
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2015
url https://etd.uum.edu.my/5444/1/s95203.pdf
https://etd.uum.edu.my/5444/2/s95203_abstract.pdf
_version_ 1747827935794954240
spelling my-uum-etd.54442021-03-18T08:14:10Z The performance of commercial banks : The role of organizational culture as a mediator and external environment as a moderator 2015 Innocent, Otache Mahmood, Rosli School of Business Management College of Business HD58.7 Organizational Behavior. Business environment has become very dynamic and highly competitive. This is occasioned by globalization and massive developments in the technological world, especially advancements in Information and Communications Technology (ICT). As a result, business organizations are faced with a lot of challenges. To cope with the challenges and achieve superior performance, business organizations need to be entrepreneurially inclined, market-oriented, and strategically positioned. Similarly, they need to develop and nurture appropriate and strong organizational culture for them to be entrepreneurially inclined, market-oriented, and strategically positioned. It is against this background that this study investigated the mediating and moderating effects of organizational culture and external environment on the relationship between corporate entrepreneurship, market orientation, strategic orientation, and performance of commercial banks in Nigeria. Data were collected from 297 bank managers through a self-reported questionnaire and data analysis was carried out using SPSS version 19. Findings revealed that corporate entrepreneurship, market orientation, and strategic orientation were positively and significantly related to organizational performance. Further analysis indicated that organizational culture of teamwork mediated the relationship between corporate entrepreneurship, market orientation, strategic orientation, and organizational performance. Also, data analysis showed that external environment (competitive intensity) did not moderate the relationship between corporate entrepreneurship, market orientation, strategic orientation, and organizational performance. Thus, it was concluded that although corporate entrepreneurship, market orientation, and strategic orientation were positively and significantly related to organizational performance, even in the face of competitive challenges, however, the effects of corporate entrepreneurship, market orientation, and strategic orientation on organizational performance will be greater if organizations develop and continuously nurture strong organizational culture of teamwork. 2015 Thesis https://etd.uum.edu.my/5444/ https://etd.uum.edu.my/5444/1/s95203.pdf text eng public https://etd.uum.edu.my/5444/2/s95203_abstract.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abd, N. A., & Yassin, N. M. (2010). 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