Hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi Y di perindustrian Bagan Luar, Butterworth

Hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi Y di perindustrian Bagan Luar, Butterworth

Purposed of this research are to determine and identify the relationship between the performance of the Generation Y with three independent variables of Emotional Intelligence (EI), Perceived Organizational Support (POS) and Organizational Citizenship Behaviour in Organization (OCBO). Researcher has...

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Main Author: Nor Hanisah, Ismail
Format: Thesis
Language:eng
eng
Published: 2015
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/5490/1/s813355_01.pdf
https://etd.uum.edu.my/5490/2/s813355_02.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Mohd Isa, Mohd Faizal
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Nor Hanisah, Ismail
Hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi Y di perindustrian Bagan Luar, Butterworth
description Purposed of this research are to determine and identify the relationship between the performance of the Generation Y with three independent variables of Emotional Intelligence (EI), Perceived Organizational Support (POS) and Organizational Citizenship Behaviour in Organization (OCBO). Researcher has used quantitative methods to get results at the end of the study. A total of 153 sets of questionnaires were distributed to employees of the manufacturing in the Bagan Luar, Butterworth, Pulau Pinang but returned just 132 and set that can only be adopted for the purpose of research only 111 sets. Data were analysed using "Statistical Package for Social Sciences" (SPSS) version 19.0. Results showed that the independent variables, namely EI, POS and OCB have an acceptable relationship with the performance of the generation-Y. The results for the three variables are emotional intelligence and job performance (0.582), perceived organizational support (0.419) and organizational citizenship behaviour in organizations (-0.312). Due to some limitations that have been expressed in this study, the data obtained will be relatively minimal to explain the whole of the study. This study could expand by solving another group of respondents, the research scope and diversity of the job sector so that more targeted objectives and more focused. The implications of this study are expected to help future researchers and employers to better understand the generation-Y
format Thesis
qualification_name masters
qualification_level Master's degree
author Nor Hanisah, Ismail
author_facet Nor Hanisah, Ismail
author_sort Nor Hanisah, Ismail
title Hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi Y di perindustrian Bagan Luar, Butterworth
title_short Hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi Y di perindustrian Bagan Luar, Butterworth
title_full Hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi Y di perindustrian Bagan Luar, Butterworth
title_fullStr Hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi Y di perindustrian Bagan Luar, Butterworth
title_full_unstemmed Hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi Y di perindustrian Bagan Luar, Butterworth
title_sort hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi y di perindustrian bagan luar, butterworth
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2015
url https://etd.uum.edu.my/5490/1/s813355_01.pdf
https://etd.uum.edu.my/5490/2/s813355_02.pdf
_version_ 1747827939381084160
spelling my-uum-etd.54902021-04-04T08:11:33Z Hubungan antara kecerdasan emosi, anggapan sokongan organisasi dan tingkah laku kewarganegaraan organisasi dalam organisasi dengan prestasi kerja generasi Y di perindustrian Bagan Luar, Butterworth 2015 Nor Hanisah, Ismail Mohd Isa, Mohd Faizal School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment Purposed of this research are to determine and identify the relationship between the performance of the Generation Y with three independent variables of Emotional Intelligence (EI), Perceived Organizational Support (POS) and Organizational Citizenship Behaviour in Organization (OCBO). Researcher has used quantitative methods to get results at the end of the study. A total of 153 sets of questionnaires were distributed to employees of the manufacturing in the Bagan Luar, Butterworth, Pulau Pinang but returned just 132 and set that can only be adopted for the purpose of research only 111 sets. Data were analysed using "Statistical Package for Social Sciences" (SPSS) version 19.0. Results showed that the independent variables, namely EI, POS and OCB have an acceptable relationship with the performance of the generation-Y. The results for the three variables are emotional intelligence and job performance (0.582), perceived organizational support (0.419) and organizational citizenship behaviour in organizations (-0.312). Due to some limitations that have been expressed in this study, the data obtained will be relatively minimal to explain the whole of the study. This study could expand by solving another group of respondents, the research scope and diversity of the job sector so that more targeted objectives and more focused. The implications of this study are expected to help future researchers and employers to better understand the generation-Y 2015 Thesis https://etd.uum.edu.my/5490/ https://etd.uum.edu.my/5490/1/s813355_01.pdf text eng public https://etd.uum.edu.my/5490/2/s813355_02.pdf text eng public masters masters Universiti Utara Malaysia Abdul Aziz, Y (1999). Performance Appraisal. Concept and Application, Sinaran Bross, Kuala Lumpur Adams J. S, (2007). Equity Theory and Motivation. Businessballs.Com Ahmed, I, Wan Kamaruzzaman W. I, Salmiah, M. A, Muhammad Ramzan & Mohammad Khalid, K (2012). Theorizing Antecedents of Perceived Organizational Support: A Literature Review Approach. Middle-East Journal of Scientific Research, 12(8), 692-698, IDOSI Publications, 2012, UTM Ajgaonkar, M, Baul, U & Phadke, S.M (2012). 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