The effect of the environmental, organization culture factors on job satisfaction study of Royal Malaysian Police

There are many factors that led to low performance of police work. Organizations cannot achieve high competitive levels of customer service quality if their employees do not feel satisfied. In other words, for an organization to have satisfied customers, it must first have satisfied employees. Ther...

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Main Author:	Mohd Izhan, Ismail
Format:	Thesis
Language:	eng eng
Published:	2015
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/5504/1/s810221_01.pdf https://etd.uum.edu.my/5504/2/s810221_02.pdf
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id	my-uum-etd.5504
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Sulaiman, Yaty
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Mohd Izhan, Ismail The effect of the environmental, organization culture factors on job satisfaction study of Royal Malaysian Police
description	There are many factors that led to low performance of police work. Organizations cannot achieve high competitive levels of customer service quality if their employees do not feel satisfied. In other words, for an organization to have satisfied customers, it must first have satisfied employees. Therefore, maintaining and enhancing job satisfaction is important in order to establish quality worker, workplace and the work itself. The purpose of this study is to investigate the relationship between organizational culture (loyalty, job challenges, citizen cooperation and social choesion) and job satisfaction; to analyze the relationship between environmental factors (supervision, salary and incentives, public perception, organization policy and strategy and promotion opportunity) and job satisfaction. The congruence model used, was inspired by combining the theories, in order to study the effects of culture and environment on job satisfaction. The data for this study were collected, using questionnaires from 350police officers in Malaysia, and was analyzed, using SPSS 17. Descriptive, reliability, T-test, correlation and regression analyses were run to test these hypotheses. The study found that loyalty, job challenges, salary and incentives, organization policy and strategy and promotion opportunity has a direct significant relationship and job satisfaction. Theoretical, practical and managerial implementations are also discussed, along with suggestions for future research avenues.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Mohd Izhan, Ismail
author_facet	Mohd Izhan, Ismail
author_sort	Mohd Izhan, Ismail
title	The effect of the environmental, organization culture factors on job satisfaction study of Royal Malaysian Police
title_short	The effect of the environmental, organization culture factors on job satisfaction study of Royal Malaysian Police
title_full	The effect of the environmental, organization culture factors on job satisfaction study of Royal Malaysian Police
title_fullStr	The effect of the environmental, organization culture factors on job satisfaction study of Royal Malaysian Police
title_full_unstemmed	The effect of the environmental, organization culture factors on job satisfaction study of Royal Malaysian Police
title_sort	effect of the environmental, organization culture factors on job satisfaction study of royal malaysian police
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2015
url	https://etd.uum.edu.my/5504/1/s810221_01.pdf https://etd.uum.edu.my/5504/2/s810221_02.pdf
_version_	1747827941675368448
spelling	my-uum-etd.55042021-04-04T07:49:33Z The effect of the environmental, organization culture factors on job satisfaction study of Royal Malaysian Police 2015 Mohd Izhan, Ismail Sulaiman, Yaty School of Business Management Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment There are many factors that led to low performance of police work. Organizations cannot achieve high competitive levels of customer service quality if their employees do not feel satisfied. In other words, for an organization to have satisfied customers, it must first have satisfied employees. Therefore, maintaining and enhancing job satisfaction is important in order to establish quality worker, workplace and the work itself. The purpose of this study is to investigate the relationship between organizational culture (loyalty, job challenges, citizen cooperation and social choesion) and job satisfaction; to analyze the relationship between environmental factors (supervision, salary and incentives, public perception, organization policy and strategy and promotion opportunity) and job satisfaction. The congruence model used, was inspired by combining the theories, in order to study the effects of culture and environment on job satisfaction. The data for this study were collected, using questionnaires from 350police officers in Malaysia, and was analyzed, using SPSS 17. Descriptive, reliability, T-test, correlation and regression analyses were run to test these hypotheses. The study found that loyalty, job challenges, salary and incentives, organization policy and strategy and promotion opportunity has a direct significant relationship and job satisfaction. Theoretical, practical and managerial implementations are also discussed, along with suggestions for future research avenues. 2015 Thesis https://etd.uum.edu.my/5504/ https://etd.uum.edu.my/5504/1/s810221_01.pdf text eng public https://etd.uum.edu.my/5504/2/s810221_02.pdf text eng public masters masters Universiti Utara Malaysia Abdulla, J. M. (2009). Determinants of job satisfaction among Dubai police employees’, Thesis Degree of Doctor of Philosophy, University of Glamorgan. Abdulla, J., Djebarni, R., & Mellahi, K. (2011). Determinants of job satisfaction in the UAE: A case study of the Dubai police, Personnel Review, 40(1), 126-146. Abu Seman, Y. (2010). Teks ucapan Y.B. Datuk Wira Abu Seman Yusop , Timbalan Menteri Dalam Negeri sempena perhimpunan bulanan KDN (20 oktober 2011). Retrieved April, 12, 2012, from http://portal.ikdn.gov.my/2011/10/teksucapan-y- b-datuk-wira-abu-seman-yusop-timbalan-menteri-dalam-negerisempena-perhimpunan-bulanan-kdn-20- oktober-2011/. Adams, J. S. 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