Workplace deviant behaviour: Study on bank employees in Klang Valley, Malaysia

The purpose of this study was to determine the relationship between workload, work stress, role conflict, emotional exhaustion, and workplace deviant behaviour. Although a lot of previous studies have examined the workplace deviant behaviour, but research on the relationship between workload, work s...

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Main Author:	Ibnu Khaldoon, Ahmad Zakuan
Format:	Thesis
Language:	eng eng
Published:	2015
Subjects:	HD58.7 Organizational Behavior.
Online Access:	https://etd.uum.edu.my/5560/1/s810851_01.pdf https://etd.uum.edu.my/5560/2/s810851_02.pdf
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id	my-uum-etd.5560
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Nordin, Norhafiza
topic	HD58.7 Organizational Behavior.
spellingShingle	HD58.7 Organizational Behavior. Ibnu Khaldoon, Ahmad Zakuan Workplace deviant behaviour: Study on bank employees in Klang Valley, Malaysia
description	The purpose of this study was to determine the relationship between workload, work stress, role conflict, emotional exhaustion, and workplace deviant behaviour. Although a lot of previous studies have examined the workplace deviant behaviour, but research on the relationship between workload, work stress, role conflict, role ambiguity and workplace deviant behaviour were studied in separate studies. For this purpose a total of 140 bank officers who work in bank around Klang Valley have been selected as respondents for this study. Descriptive analysis (mean, frequency, mode and standard deviation) and the inference analyses (Pearson correlation and multiple regression analysis) were used. The findings indicate a low level of workplace deviant behaviour. The result of correlation analysis between the variables showed a significant relationship between workload, work stress, role conflict, role ambiguity and workplace deviant behaviour. The result of multiple regression analysis indicated role conflict was the largest contributor to workplace deviant behaviour. This study has practical implications in terms of where the organization should take into account the role conflict as a high potential to increase workplace deviant behaviour.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Ibnu Khaldoon, Ahmad Zakuan
author_facet	Ibnu Khaldoon, Ahmad Zakuan
author_sort	Ibnu Khaldoon, Ahmad Zakuan
title	Workplace deviant behaviour: Study on bank employees in Klang Valley, Malaysia
title_short	Workplace deviant behaviour: Study on bank employees in Klang Valley, Malaysia
title_full	Workplace deviant behaviour: Study on bank employees in Klang Valley, Malaysia
title_fullStr	Workplace deviant behaviour: Study on bank employees in Klang Valley, Malaysia
title_full_unstemmed	Workplace deviant behaviour: Study on bank employees in Klang Valley, Malaysia
title_sort	workplace deviant behaviour: study on bank employees in klang valley, malaysia
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2015
url	https://etd.uum.edu.my/5560/1/s810851_01.pdf https://etd.uum.edu.my/5560/2/s810851_02.pdf
_version_	1747827949743112192
spelling	my-uum-etd.55602021-03-18T08:12:43Z Workplace deviant behaviour: Study on bank employees in Klang Valley, Malaysia 2015 Ibnu Khaldoon, Ahmad Zakuan Nordin, Norhafiza Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.7 Organizational Behavior. The purpose of this study was to determine the relationship between workload, work stress, role conflict, emotional exhaustion, and workplace deviant behaviour. Although a lot of previous studies have examined the workplace deviant behaviour, but research on the relationship between workload, work stress, role conflict, role ambiguity and workplace deviant behaviour were studied in separate studies. For this purpose a total of 140 bank officers who work in bank around Klang Valley have been selected as respondents for this study. Descriptive analysis (mean, frequency, mode and standard deviation) and the inference analyses (Pearson correlation and multiple regression analysis) were used. The findings indicate a low level of workplace deviant behaviour. The result of correlation analysis between the variables showed a significant relationship between workload, work stress, role conflict, role ambiguity and workplace deviant behaviour. The result of multiple regression analysis indicated role conflict was the largest contributor to workplace deviant behaviour. This study has practical implications in terms of where the organization should take into account the role conflict as a high potential to increase workplace deviant behaviour. 2015 Thesis https://etd.uum.edu.my/5560/ https://etd.uum.edu.my/5560/1/s810851_01.pdf text eng public https://etd.uum.edu.my/5560/2/s810851_02.pdf text eng public masters masters Universiti Utara Malaysia Abdul Rahman, A.R. (2008). 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Workplace deviant behaviour: Study on bank employees in Klang Valley, Malaysia

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