Relationship between incoterms choices, selection factors and export performance: A case of manufacturing companies in Malaysia

The present study has three major objectives: (1) To determine the most frequently used Incoterms 2010 among manufacturers in Malaysia. (2) To identify the factors that influence the Incoterms selection by the manufacturers. (3) To examine the relationship between the selection factors, Incoterms ch...

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Main Author: Leong, Ying Szu
Format: Thesis
Language:eng
eng
Published: 2014
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Online Access:https://etd.uum.edu.my/5659/1/s812460_01.pdf
https://etd.uum.edu.my/5659/2/s812460_02.pdf
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id my-uum-etd.5659
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Yaakub, Sabariah
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Leong, Ying Szu
Relationship between incoterms choices, selection factors and export performance: A case of manufacturing companies in Malaysia
description The present study has three major objectives: (1) To determine the most frequently used Incoterms 2010 among manufacturers in Malaysia. (2) To identify the factors that influence the Incoterms selection by the manufacturers. (3) To examine the relationship between the selection factors, Incoterms choice and export performance. This study is a quantitative research and was conducted in Malaysia and the sample was selected from the Federation of Malaysian Manufacturers (FMM). A total of 335 questionnaires were distributed and 60 questionnaires were returned with complete answer. The valid response is 17.91%. The collected data was analyzed through reliability analysis, which is Cronbach’s Alpha, descriptive analysis and correlation analysis. EXPERF tools developed by Zou in 1998 uses three dimensions to evaluate the export performance, which is through financial performance, strategic performance and export performance which is a perceived performance. The results showed that (1) FOB is the most frequently used Incoterms in Malaysia. (2) There are factors influencing the Incoterms selection including new added factors. (3) There are significant relationships between selection factors with Incoterms selection, and selection factors with export performance. In conclusion, this study focuses on factors influencing the choices of Incoterms and its impact on the export performance. The possible neglected factors such as intangible units, employee behaviours, conducted study overseas and et cetera.
format Thesis
qualification_name masters
qualification_level Master's degree
author Leong, Ying Szu
author_facet Leong, Ying Szu
author_sort Leong, Ying Szu
title Relationship between incoterms choices, selection factors and export performance: A case of manufacturing companies in Malaysia
title_short Relationship between incoterms choices, selection factors and export performance: A case of manufacturing companies in Malaysia
title_full Relationship between incoterms choices, selection factors and export performance: A case of manufacturing companies in Malaysia
title_fullStr Relationship between incoterms choices, selection factors and export performance: A case of manufacturing companies in Malaysia
title_full_unstemmed Relationship between incoterms choices, selection factors and export performance: A case of manufacturing companies in Malaysia
title_sort relationship between incoterms choices, selection factors and export performance: a case of manufacturing companies in malaysia
granting_institution Universiti Utara Malaysia
granting_department Ghazali Shafie Graduate School of Government
publishDate 2014
url https://etd.uum.edu.my/5659/1/s812460_01.pdf
https://etd.uum.edu.my/5659/2/s812460_02.pdf
_version_ 1747827964127477760
spelling my-uum-etd.56592022-06-02T03:02:37Z Relationship between incoterms choices, selection factors and export performance: A case of manufacturing companies in Malaysia 2014 Leong, Ying Szu Yaakub, Sabariah Ghazali Shafie Graduate School of Government Ghazali Shafie Graduate School of Government HF5549-5549.5 Personnel Management. Employment The present study has three major objectives: (1) To determine the most frequently used Incoterms 2010 among manufacturers in Malaysia. (2) To identify the factors that influence the Incoterms selection by the manufacturers. (3) To examine the relationship between the selection factors, Incoterms choice and export performance. This study is a quantitative research and was conducted in Malaysia and the sample was selected from the Federation of Malaysian Manufacturers (FMM). A total of 335 questionnaires were distributed and 60 questionnaires were returned with complete answer. The valid response is 17.91%. The collected data was analyzed through reliability analysis, which is Cronbach’s Alpha, descriptive analysis and correlation analysis. EXPERF tools developed by Zou in 1998 uses three dimensions to evaluate the export performance, which is through financial performance, strategic performance and export performance which is a perceived performance. The results showed that (1) FOB is the most frequently used Incoterms in Malaysia. (2) There are factors influencing the Incoterms selection including new added factors. (3) There are significant relationships between selection factors with Incoterms selection, and selection factors with export performance. In conclusion, this study focuses on factors influencing the choices of Incoterms and its impact on the export performance. The possible neglected factors such as intangible units, employee behaviours, conducted study overseas and et cetera. 2014 Thesis https://etd.uum.edu.my/5659/ https://etd.uum.edu.my/5659/1/s812460_01.pdf text eng public https://etd.uum.edu.my/5659/2/s812460_02.pdf text eng public masters masters Universiti Utara Malaysia Andersson, A. (2010). Incoterms 2010: An Essential Revision or a Pointless Custom? Jonkoping International Business School. Retrieved from http://project.management6.com / download.php?id=11404 Bergami, R. (2006). The Link between Incoterms 2000 and Letter of Credit Documentation Requirement and Payment Risk. School of Economics, Institute for Logistics and Supply Chain Management. Bergami, R. (2012). Incoterms 2010: The Newest Revision of Delivery Terms. Acia Univ. Bohem. Merid. 15 (2), 33-40, ISSN: 1212-3285. Caruntu, C. & Lapadusi, M.L. (2010). Complex Issues regarding the Role and Importance of Internationally Codified Rules and Incoterms. 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Management, Vol.9, 2004, 2, pp. 53-73 Mentzer, J.T. et. al. (2001). Defining Supply Chain Management. Journal of Business Logistics, Vol.22, No.2. Porter, M.E. (1990). The Competitive Advantage of Nations. (cover story). Harvard Business Review, 68(2), 73-93. Ramberg, J. (2008). CISG and Incoterms 2000: in Connection with International Commercial Transactions. Sharing International Commercial Law across National Boundaries. Sekaran, U. (2003). Research Methods for Business: A Skill Building Approach (4th ed.). New Jersey: John Wiley and Sons. Supply Chain Consortium. (2011). International Shipping and Incoterms: What the New International Freight Shipping Terms Mean to You. Retrieved from www.supplychainconsortium.com. Transplace Highlights Changes to Incoterms and its Effect on International Shippers. (2010). Press Release. Retrieved from http://www.logisticsmatter.com/2010/12/16/ transplace-highlights-changes-to-incoterms-and-its-effecton-international-shipper s-2/ UNDP Practice Series. (2008). Shipping and Incoterms: Practice Guide. Retrieved from http://log.logcluster.org/response/transport/ LOG-2-3TRANS PORTUNDP-Shipping-Guide.pdf Zikmund, W. G. & Babin, B. J. & Carr, J. C. & Griffin, M. (2013). Business Research Methods (9th edition). South-Western Cengage Learning. Zou, S. & Taylor, C. & Osland, G. (1998). The EXPERF Scale: A Cross-national Generalized Export Performance Measure. Journal of International Marketing 6, pp.37.58.