Keberkesanan Amalan Pengurusan Perundingan dalam Organisasi Pendidikan

The study is on negotiation management practices in educational organisation. The respondents were lecturers in Institut Bahasa Melayu Malaysia, Kuala Lumpur and questionaire was used as research instrument. The objectives of the study are to identify which negotiation practice and conflict manageme...

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Main Author: Jamaliah, Ngah Dimin
Format: Thesis
Language:eng
eng
Published: 1999
Subjects:
Online Access:https://etd.uum.edu.my/567/1/JAMALIAH_BT._NGAH_DIMIN_-_Keberkesanan_amalan_pengurusan_perundingan_dalam_organisasi_pendidikan.pdf
https://etd.uum.edu.my/567/2/1.JAMALIAH_BT._NGAH_DIMIN_-_Keberkesanan_amalan_pengurusan_perundingan_dalam_organisasi_pendidikan.pdf
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id my-uum-etd.567
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic LB Theory and practice of education
spellingShingle LB Theory and practice of education
Jamaliah, Ngah Dimin
Keberkesanan Amalan Pengurusan Perundingan dalam Organisasi Pendidikan
description The study is on negotiation management practices in educational organisation. The respondents were lecturers in Institut Bahasa Melayu Malaysia, Kuala Lumpur and questionaire was used as research instrument. The objectives of the study are to identify which negotiation practice and conflict management styles frequently used , to see whether there is any relationship between conflict management styles and negotiation styles, to find out whether differences exist between demographic factors and negotiation styles and to see whether there is any relationship between power elements, skills and behaviour over negotiation styles. Results indicate that conflict management styles do not have any significant relationship with negotiation styles and respondents preference are ’Data Base’ behaviour with means value (4.20) followed by flexible behaviour (means value 3.96), helpful (mean value 3.65), aggressive (mean value 3.12), controlling (mean value 2.7 1) and avoidance (mean value 1.85) is the least used behaviour. For negotiation styles, avoidance is the most preferred (mean value 3.66) followed by accomodation (mean value 3.47), collaboration (mean value 3.10), compromise (mean value 2.95) and the least practised is competition (mean value 2.89). Demographic factors; gender, educational level and tenure do not show any significant difference with negotiation styles but there exists significant difference when compared by age. Power elements, skills and behaviour are also found not related significantly to negotiation styles.
format Thesis
qualification_name masters
qualification_level Master's degree
author Jamaliah, Ngah Dimin
author_facet Jamaliah, Ngah Dimin
author_sort Jamaliah, Ngah Dimin
title Keberkesanan Amalan Pengurusan Perundingan dalam Organisasi Pendidikan
title_short Keberkesanan Amalan Pengurusan Perundingan dalam Organisasi Pendidikan
title_full Keberkesanan Amalan Pengurusan Perundingan dalam Organisasi Pendidikan
title_fullStr Keberkesanan Amalan Pengurusan Perundingan dalam Organisasi Pendidikan
title_full_unstemmed Keberkesanan Amalan Pengurusan Perundingan dalam Organisasi Pendidikan
title_sort keberkesanan amalan pengurusan perundingan dalam organisasi pendidikan
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 1999
url https://etd.uum.edu.my/567/1/JAMALIAH_BT._NGAH_DIMIN_-_Keberkesanan_amalan_pengurusan_perundingan_dalam_organisasi_pendidikan.pdf
https://etd.uum.edu.my/567/2/1.JAMALIAH_BT._NGAH_DIMIN_-_Keberkesanan_amalan_pengurusan_perundingan_dalam_organisasi_pendidikan.pdf
_version_ 1747826945417019392
spelling my-uum-etd.5672013-07-24T12:07:54Z Keberkesanan Amalan Pengurusan Perundingan dalam Organisasi Pendidikan 1999-11-10 Jamaliah, Ngah Dimin Sekolah Siswazah Graduate School LB Theory and practice of education The study is on negotiation management practices in educational organisation. The respondents were lecturers in Institut Bahasa Melayu Malaysia, Kuala Lumpur and questionaire was used as research instrument. The objectives of the study are to identify which negotiation practice and conflict management styles frequently used , to see whether there is any relationship between conflict management styles and negotiation styles, to find out whether differences exist between demographic factors and negotiation styles and to see whether there is any relationship between power elements, skills and behaviour over negotiation styles. Results indicate that conflict management styles do not have any significant relationship with negotiation styles and respondents preference are ’Data Base’ behaviour with means value (4.20) followed by flexible behaviour (means value 3.96), helpful (mean value 3.65), aggressive (mean value 3.12), controlling (mean value 2.7 1) and avoidance (mean value 1.85) is the least used behaviour. For negotiation styles, avoidance is the most preferred (mean value 3.66) followed by accomodation (mean value 3.47), collaboration (mean value 3.10), compromise (mean value 2.95) and the least practised is competition (mean value 2.89). Demographic factors; gender, educational level and tenure do not show any significant difference with negotiation styles but there exists significant difference when compared by age. Power elements, skills and behaviour are also found not related significantly to negotiation styles. 1999-11 Thesis https://etd.uum.edu.my/567/ https://etd.uum.edu.my/567/1/JAMALIAH_BT._NGAH_DIMIN_-_Keberkesanan_amalan_pengurusan_perundingan_dalam_organisasi_pendidikan.pdf application/pdf eng validuser https://etd.uum.edu.my/567/2/1.JAMALIAH_BT._NGAH_DIMIN_-_Keberkesanan_amalan_pengurusan_perundingan_dalam_organisasi_pendidikan.pdf application/pdf eng public masters masters Universiti Utara Malaysia Ahmad Mahdzan Ayob (1992), Kaedah Penyelidikan Pendidikan, Kuala Lumpur, Dewan Bahasa dan Pustaka. Atkinson, J., (1984), Manpower Strategies for Flexible Organizations, Personnel Management, August, pp.28-31. Bruins J. (1994), Social Power and Influence Tactics : A Theoretical Introduction. Journal of Social Issues, Vol. 55. No. 1, pp. 7 - 14. Bui , K. T., Raven, B. H., & Schwarzwald, J. 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