Faktor-Faktor Yang Mempengaruhi Tahap Kesedaran Terhadap Hak-Hak Pengguna

The objective of this research is to identify the level of awareness towards the consumer's right and the factors that influence the level of awareness towards the consumer's right. This research will also determine whether attitude of consumers, effort of government and education system...

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Main Author: Lim, Yong Hooi
Format: Thesis
Language:eng
eng
Published: 2002
Subjects:
Online Access:https://etd.uum.edu.my/569/1/LIM_YONG_HOOI.pdf
https://etd.uum.edu.my/569/2/1.LIM_YONG_HOOI.pdf
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spelling my-uum-etd.5692023-05-09T00:13:50Z Faktor-Faktor Yang Mempengaruhi Tahap Kesedaran Terhadap Hak-Hak Pengguna 2002 Lim, Yong Hooi Sekolah Siswazah Sekolah Siswazah HC Economic History and Conditions The objective of this research is to identify the level of awareness towards the consumer's right and the factors that influence the level of awareness towards the consumer's right. This research will also determine whether attitude of consumers, effort of government and education system have the relationship with the level of awareness towards the consumer's right or not. While, this research will also determine the variables such as attitude of consumers, effort of government and education system that having the strongest influence to the level of awareness towards the consumer's right. The sample of research consisted of 266 full time student that was chosen randomly from Graduate School in Northern University of Malaysia based on the student's field of programme. The data are collected by using the questionnaire and analyzed by using frequency distribution, percentages, score mean, standard deviation, pearson correlation test and regression analysis. The finding of research shows that most of the respondent are moderately conscious towards the consumer's right such as right to have basic necessity, right to have security, right to get information, right of choosing, right to voice out, right to have compensation and the right to have the healthy & safety environment. Besides, attitude of consulmer has significant relationship (positive but weak) with the level of awareness towards consumer's right. While, effort of government also have significant relationship (positive but weak) with the level of awareness towards consumer's right. However, education system does not have significant relationship with the level of awareness towards consumer's right. According to the finding of research, attitude of consumers is the strongest fiictor that influences the level of awareness towards consumer's right. Furthermore, effort of government is the secondary factor that influences the level of awareness towards the consumer's right. While, education system is the factor that has the least influence to the level of awareness towards the consumer's right compared to attitude of consumers and effort of government. 2002 Thesis https://etd.uum.edu.my/569/ https://etd.uum.edu.my/569/1/LIM_YONG_HOOI.pdf text eng public https://etd.uum.edu.my/569/2/1.LIM_YONG_HOOI.pdf text eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HC Economic History and Conditions
spellingShingle HC Economic History and Conditions
Lim, Yong Hooi
Faktor-Faktor Yang Mempengaruhi Tahap Kesedaran Terhadap Hak-Hak Pengguna
description The objective of this research is to identify the level of awareness towards the consumer's right and the factors that influence the level of awareness towards the consumer's right. This research will also determine whether attitude of consumers, effort of government and education system have the relationship with the level of awareness towards the consumer's right or not. While, this research will also determine the variables such as attitude of consumers, effort of government and education system that having the strongest influence to the level of awareness towards the consumer's right. The sample of research consisted of 266 full time student that was chosen randomly from Graduate School in Northern University of Malaysia based on the student's field of programme. The data are collected by using the questionnaire and analyzed by using frequency distribution, percentages, score mean, standard deviation, pearson correlation test and regression analysis. The finding of research shows that most of the respondent are moderately conscious towards the consumer's right such as right to have basic necessity, right to have security, right to get information, right of choosing, right to voice out, right to have compensation and the right to have the healthy & safety environment. Besides, attitude of consulmer has significant relationship (positive but weak) with the level of awareness towards consumer's right. While, effort of government also have significant relationship (positive but weak) with the level of awareness towards consumer's right. However, education system does not have significant relationship with the level of awareness towards consumer's right. According to the finding of research, attitude of consumers is the strongest fiictor that influences the level of awareness towards consumer's right. Furthermore, effort of government is the secondary factor that influences the level of awareness towards the consumer's right. While, education system is the factor that has the least influence to the level of awareness towards the consumer's right compared to attitude of consumers and effort of government.
format Thesis
qualification_name masters
qualification_level Master's degree
author Lim, Yong Hooi
author_facet Lim, Yong Hooi
author_sort Lim, Yong Hooi
title Faktor-Faktor Yang Mempengaruhi Tahap Kesedaran Terhadap Hak-Hak Pengguna
title_short Faktor-Faktor Yang Mempengaruhi Tahap Kesedaran Terhadap Hak-Hak Pengguna
title_full Faktor-Faktor Yang Mempengaruhi Tahap Kesedaran Terhadap Hak-Hak Pengguna
title_fullStr Faktor-Faktor Yang Mempengaruhi Tahap Kesedaran Terhadap Hak-Hak Pengguna
title_full_unstemmed Faktor-Faktor Yang Mempengaruhi Tahap Kesedaran Terhadap Hak-Hak Pengguna
title_sort faktor-faktor yang mempengaruhi tahap kesedaran terhadap hak-hak pengguna
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 2002
url https://etd.uum.edu.my/569/1/LIM_YONG_HOOI.pdf
https://etd.uum.edu.my/569/2/1.LIM_YONG_HOOI.pdf
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