Hubungan di antara tanggapan gaya kepimpinan, budaya organisasi dan pelaksanaan TQM di agensi kerajaan Negeri Pahang

Due to the importance of quality in delivering services to the people through the services provided by government agencies, organizations need to carry out activities to ensure that the quality of the service provided meets the quality required by the customers. The function of good leadership pract...

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Bibliographic Details
Main Author: Khairun Nisa, Mohd Arshad
Format: Thesis
Language:eng
eng
Published: 2016
Subjects:
Online Access:https://etd.uum.edu.my/5742/1/s93917_01.pdf
https://etd.uum.edu.my/5742/2/s93917_02.pdf
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