Awareness and Perceptions of Managers in a Manufacturing Organization Regarding Total Quality Management (TQM)
A survey concerning managers’ awareness and perception of TQM was carried out in a manufacturing organization to examine: the awareness of managers regarding TQM; the perception of managers regarding the Critical Success Factors; and the difficulties perceived by managers in getting commitment to T...
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Main Author: | Maktiar Singh, Amarjit Kaur |
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Format: | Thesis |
Language: | eng eng |
Published: |
1993
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Subjects: | |
Online Access: | https://etd.uum.edu.my/581/1/Amarjit_Kaur_Maktiar_Singh.pdf https://etd.uum.edu.my/581/2/Amarjit_Kaur_MaktiarSingh_93.pdf |
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